Open Residency

Ross Mackay - Premium Isn’t About Price — It’s About Positioning


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We turned this conversation into a playbook — every retail formula, hiring question, and brand strategy in one PDF. Download free: https://openresidency.com/ross-mackay-playbook?utm_source=youtube&utm_medium=description&utm_campaign=ross_mackay_playbook

📬 The playbook behind every episode, straight to your inbox: https://openresidency.com/signup

⚡️ BTS & more https://openresidency.com/ross-mackay

TIMESTAMPS:
00:00:00 Trailer
00:00:51 How Do You Make a $2 Product Luxury?
00:04:01 Why Did You Rebrand 3 Times in 1 Year?
00:12:48 How Do You Actually Approach Retailers?
00:18:36 Going Into Retail
00:23:41 The Mafia That Controls Distribution
00:27:32 Biggest Learning From Scaling Retail
00:34:05 How Many SKUs Have You Launched?
00:39:54 The One Rule To Approaching Manufacturers
00:42:32 Being Sold Out For 200+ Days
00:45:30 The Biggest Mistake A Brand Can Make
00:49:38 How To Make Your Own Custom Product
00:51:31 Testing Optimal Ratios As A Runner
00:55:22 Content In Your Positioning Strategy
01:01:21 Collabs With Bandit and RAW
01:05:24 Why World Class Athletes Might Damage Your Brand
01:08:21 Ad Strategy For Cadence
01:11:18 Hiring Philosophy At Cadence
01:22:32 QuickFire Questions

In this episode, we sit down with Ross Mackay, founder and CEO of Cadence — the brand redefining what "premium" means in a $200B beverage category. Ross breaks down how you turn a $2 drink into luxury through positioning, packaging, retail strategy, and relentless attention to detail. From obsessing over shelf velocity to rebranding three times in under a year, this is a masterclass in how modern CPG brands actually win.

🔗 LINKS MENTIONED
Cadence (10% off with code "OR"): https://us.usecadence.com/openresidency

🎙 GUEST
Ross Mackay, Founder & CEO of Cadence
Website: https://us.usecadence.com

📬 GET IN TOUCH
Instagram: https://instagram.com/openresidency
Website: https://openresidency.com/

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