MSP Business School

Roundtable Discussion: Commoditization and Competition During COVID


Listen Later

Today we discuss the marketplace as the pandemic rages on.  May MSP's are fighting to stay afloat as we head into what looks like it can be a long winter.  Robb starts the discussion sharing that in the peer groups he operates sales pro's are indicating that the race to the bottom is on.

We then dive into the difference between building strategic relationships for the long-term vs. solution selling.  The goal of a strategic approach is getting closer to the customer and by leveraging a more aligned approach to client management, margins can be preserved.

Brian talks about the fact that the solutions starts through understanding.  We are seeing a trend to solution first selling where solutions are't being fully fleshed out and quotes are hitting the streets.

We then discussed how both companies strategies need to be aligned to have a successful relationship and to box out commoditized competitors. Tim and Brin discuss how sales reps can struggle with the strategic discussion as it is a conversation that many reps are not accustomed to holding and as a result their only sales tool is the discount.

We then discuss that training and a culture of empowerment can help sales teams to elevate and preserve margin when taking on a small shop delivering only a lower price.

Robb then shares practical tactics for how sales people can approach their meetings.

...more
View all episodesView all episodes
Download on the App Store

MSP Business SchoolBy MSP Business School

  • 5
  • 5
  • 5
  • 5
  • 5

5

6 ratings


More shows like MSP Business School

View all
MacBreak Weekly (Audio) by TWiT

MacBreak Weekly (Audio)

2,012 Listeners

Risky Business by Patrick Gray

Risky Business

364 Listeners

Ramsey Everyday Millionaires by Ramsey Network

Ramsey Everyday Millionaires

3,676 Listeners

CISO Series Podcast by David Spark, Mike Johnson, and Andy Ellis

CISO Series Podcast

189 Listeners

My First Million by Hubspot Media

My First Million

2,632 Listeners

Business of Tech: Daily 10-Minute IT Services Insights by MSP Radio

Business of Tech: Daily 10-Minute IT Services Insights

90 Listeners

Paul Green's MSP Marketing Podcast by Paul Green's MSP Marketing Edge

Paul Green's MSP Marketing Podcast

16 Listeners

The IT Experts Podcast by Ian Luckett - The MSP Growth Hub

The IT Experts Podcast

2 Listeners

Powered Services Podcast by Dan Tomaszewski of Kaseya

Powered Services Podcast

29 Listeners

The MSP Zone by Charles Weaver

The MSP Zone

14 Listeners

MSP Success Podcast by MSP Success

MSP Success Podcast

2 Listeners

No Fluff MSP Marketing by Taher Hamid

No Fluff MSP Marketing

22 Listeners

All Things MSP by Justin Esgar and Eric Anthony

All Things MSP

15 Listeners

MSP Heroes Podcast by Growth Generators

MSP Heroes Podcast

3 Listeners

The MSP Sales Podcast by Brian Gillette

The MSP Sales Podcast

6 Listeners