Every workplace—and every relationship—includes complicated people. But as Ryan Leak explains, complicated isn’t about “them”; it’s about all of us and primarily yourself. In this episode, Brian Buffini interviews Ryan, one of today’s most in-demand speakers and bestselling author of How to Work with Complicated People. Ryan reveals how admitting our own complexity creates humility, empathy, and stronger connections. Whether you’re leading a team, collaborating with colleagues, or navigating family dynamics, Ryan’s insights will help you communicate with wisdom, extend more grace, and lead with strength. 

YOU WILL LEARN: 

• Why admitting “I’m complicated” is the key to building influence and empathy. 

• How clarity leads to healthier relationships in your family and in the workplace. 

• How leaders can use open communication, trust and feedback to build stronger, collaborative teams.  

MENTIONED IN THIS EPISODE: 

Free Business Consultation

How to Work with Complicated People by Ryan Leak  

Better Decisions, Fewer Regrets, by Andy Stanley   

NOTEWORTHY QUOTES FROM THIS EPISODE: 

“Complicated people are essentially people with layers, experiences, blind spots, strengths, weaknesses, and spoiler alert, at the end of the day, well, that's all of us.” — Ryan Leak 

“The moment that I admit that I'm complicated it changes the game because now instead of approaching relationships with a fix them mindset I'm starting from a place of humility.” —  Ryan Leak  

“I think kindness can take you further than you know, trying to just push someone else off of the ladder as you try to climb the ladder of success.” — Ryan Leak 

“In my travels, I learned that a lot of people's challenges weren't product problems. They weren't process problems; they were people problems.” — Ryan Leak  

“Clarity really creates healthy relationships. Ambiguity is what makes things complicated.” — Ryan Leak 

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