Ken Coleman, the bestselling author and a key radio personality for Dave Ramsey’s Ramsey Solutions, is known for his deep and insightful interviews with hundreds of major personalities including political figures, sports icons and titans of business.  In this podcast episode of It’s a Good Life, host Brian Buffini turns the tables and asks Ken questions about how he became known as one of the country’s top interviewers. 

Ken shares insights into how to ask questions that don’t just skim over a topic but get to the heart of what matters to the interviewee. He details how you can use these strategies in your own life to strengthen your own communications with others. He also describes how to use practical ways with your ears, eyes, face and body to relay honesty and interest to others that allow them to feel seen and heard.  

YOU WILL LEARN: 

•  How to ask questions that will go to the heart of a matter and deliver deeper insights.  
• Why background research is key before you have an important conversation with them.   
• How to use your ears, eyes, face, and body to understand others and show your commitment to them.  

MENTIONED IN THIS EPISODE 

Buffini Coaching Live

NOTEWORTHY QUOTES FROM THIS EPISODE 

“We need to understand that questions are the keys to unlocking any door we need to walk through.” — Ken Coleman 

“My goal in every interview is to get someone to say, ‘I’ve never been asked that before’ or ‘I’ve never shared this before.’” — Ken Coleman 

“Listen with your ears for tone, with your eyes for body language, with your face to mirror engagement, and with your body to show respect.” — Ken Coleman 

“I'm going to listen with my eyes. And this is probably as important as the ears. I'm watching body language. I'm watching an uncomfortable shift or I'm watching the shoulders drop.” — Ken Coleman 

“Confidence isn’t pre-loaded — it’s the consequence of a good conversation.” — Ken Coleman 

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