In this episode of OT Unplugged, Nikki, Alyce and Sarah return from the school holiday juggle and dive straight into the increasingly challenging realities of working in the NDIS space. From the chaos of school drop-offs and camp kitchens to the harsh truths of the new NDIS price guide, the team doesn’t hold back. They share what it really looks like for OT providers navigating service cuts, plan manager pushback, and a system that’s doubling down, not backing down. You’ll hear honest reflections on: The “three A’s” of surviving NDIS reform: Advocate, Accept, Adapt Business sustainability in the face of shrinking margins Strategic pivots (like dropping travel-heavy work or moving to niche assessments) The emotional weight of turning away referrals and letting go of staff The wild inconsistencies in plan manager responses Why Section 100 reviews feel like a formality and the shocking ART stats Big changes brewing in Aged Care and Support Needs Assessments Whether you’re a sole trader or running a large team, this episode is your no-fluff guide to staying afloat while staying ethical. 🛠️ Resources Mentioned: NDIS Provider Harm Tracker - https://www.thisisanpa.org/the-harm-tracker-project Nikki’s “Invoicing Simplified” workshop - https://www.verveotlearning.com.au/Invoicing-Simplified-Prompt-Payments-&-Collections Sarah’s webinar on Section 33 & funding periods - https://www.verveotlearning.com.au/ndis-insights-unpacking-changes-to-ndis-section-33 Article on use of telehealth versus in person supports for OT -https://onlinelibrary.wiley.com/doi/10.1111/1440-1630.70036?fbclid=IwY2xjawLu6HlleHRuA2FlbQIxMQABHr1mLk6JKJ7zVPXNu56uAg28ZAwHPLAPRSeQrQvW8gs90i-z9iBt_V5P_ Info on Perth live events — coming September!