I Hate It Here

S8 E5: The Certainty Gap: Why Employees Feel Like They're Working Blindfolded with Kat Kibben


Listen Later

This should come as no surprise anymore, but your employees aren’t just asking for certainty these days, they’re BEGGING for it! 


And yet, most workplaces still operate like a Magic 8 Ball: "Ask again later," "Outlook not so good," and my personal favorite, "Cannot predict now." Cool, cool. 


So why do we keep acting shocked when people quit over unclear expectations, bad leadership, and the soul-crushing weight of "figure it out yourself" culture?


Joining me today is Kat Kibben, recruiting expert and professional truth-teller, to drag the leadership myths we’re all tired of and drop some real talk on how to actually make work WORK for people! 

We’re breaking down why humans would rather deal with a known disaster than unknown chaos, how bad managers create generational trauma in the workplace, and the one thing leaders always get wrong about certainty.


Lots of gems in here, so buckle up!


Fortunately, you don’t have to choose between investing in people programs and consolidating your tech stack. With Lattice, you can have both. Visit ⁠⁠⁠lattice.com⁠⁠⁠ to learn more.


Multi-state compliance is a nightmare—but SixFifty makes it easy. Get instant answers to employment law questions, generate a compliant multi-state handbook in minutes, and stay ahead of changing laws with automated updates. Visit ⁠⁠⁠SixFifty.com⁠⁠⁠ to learn more!


0:03:51 - One Truth About Work Kat Wishes More Leaders Understood

0:05:05 - Why Do Humans Crave Certainty So Much?

0:08:25 - How Leaders Can Make Employees Feel Safe

0:19:43 - Why Not Every Good Employee Needs to Be a Manager

0:24:38 - What Does Creativing Clarity Actually Look Like?

0:31:58 - How Good or Bad Communication Shapes Teams Over Time

0:38:34 - Bouncing Back From a Toxic Boss/Environment

0:46:13 - One Thing Leaders Often Get Wrong About Providing Certainty

0:49:33 - One Message Leaders Should Repeat to Their Teams During Uncertain Times


And if you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration.

https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/

 

And if you love the podcast, be sure to check out  https://www.youtube.com/@ihateit-here for even more exclusive insider content!

Follow Kat:

LinkedIn: https://www.linkedin.com/in/katrinakibben/

Follow Hebba: 

YouTube: https://www.youtube.com/@ihateit-here/videos

LinkedIn: https://linkedin.com/in/hebba-youssef

Twitter: https://twitter.com/hebbamyoussef


...more
View all episodesView all episodes
Download on the App Store

I Hate It HereBy Hebba Youssef

  • 4.5
  • 4.5
  • 4.5
  • 4.5
  • 4.5

4.5

40 ratings


More shows like I Hate It Here

View all
For The Love With Jen Hatmaker Podcast by Jen Hatmaker

For The Love With Jen Hatmaker Podcast

6,379 Listeners

The Modern Manager by Mamie Kanfer Stewart

The Modern Manager

190 Listeners

Honest HR by SHRM

Honest HR

204 Listeners

Career Contessa by Career Contessa

Career Contessa

454 Listeners

SHRM All Things Work by SHRM

SHRM All Things Work

140 Listeners

IMO with Michelle Obama and Craig Robinson by Higher Ground

IMO with Michelle Obama and Craig Robinson

12,056 Listeners

Good Inside with Dr. Becky by Dr. Becky Kennedy

Good Inside with Dr. Becky

4,354 Listeners

We Can Do Hard Things by Glennon Doyle and Audacy

We Can Do Hard Things

41,347 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,862 Listeners

HR BESTIES by HR Besties

HR BESTIES

566 Listeners

Demoted by Demoted Productions

Demoted

782 Listeners

Assembly Required with Stacey Abrams by Crooked Media

Assembly Required with Stacey Abrams

1,496 Listeners

Thee Millennial Management Podcast by Brandi Thee Millennial Manager, Bleav

Thee Millennial Management Podcast

368 Listeners

My So-Called Midlife with Reshma Saujani by Lemonada Media

My So-Called Midlife with Reshma Saujani

129 Listeners

Good Hang with Amy Poehler by The Ringer

Good Hang with Amy Poehler

6,446 Listeners