EP 165 - Sales Trend & Insights with Allison Trisko and Charlie Farris

1:15 Robb introduces the two guests, Charlie and Allison. They are both from OSR Manage.

1:58 Charlie talks about how Managed Service Providers (MSPs) can contribute to the efficient operation of a business.  He also gives an example of how club members get membership in exchange for “protecting Member data" which indicates the importance of maintaining the privacy and security of sensitive member information. Since club members invest a significant amount of money for their membership privileges, it's crucial to safeguard their data and ensure a secure environment.

4:35 Tim pitches in and says there is a potential role for MSPs in the business, e.g., golf course. Even though colleges or universities might not be the primary targets for MSPs, it's still valuable for MSPs to explore opportunities in such diverse industries. 

9:23 Tim highlights the growing acceptance of co-management, drawing parallels between industries with diverse revenue streams, and emphasizing the strategy of entering through specialized aspects and then expanding within different industries.

12:22 Charlie emphasizes how the specialized approach of MSPs in the country club industry is bringing about positive changes in how these clubs operate. When the MSPs effectively demonstrate the value they can provide, it leads to improved business processes, and this shift is more likely to occur when the clubs recognize the need for improvement and solutions to their challenges.

14:28 Allison discusses how contracts with private golf courses and MSPs work similarly to other businesses. It also encourages the idea of reaching out to golf courses beyond your immediate area, as there might be broader opportunities through associated courses in different states, which could potentially be served remotely. The importance of identifying challenges and building relationships is emphasized.