Salon Goals with Lauren Lappin

By Lauren LappinBusiness Entrepreneurship Arts Fashion & Beauty Marketing

Salon Goals with Lauren Lappin episodes

December 30, 2022Ep. 38: Six Things You Should Be Focusing On If You Want To Grow Your Business in 2023.
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses: 6 Things You Should Be Focusing On If You Want To Grow Your Salon Business in 2023.
Stop Doing Time-Consuming Tasks (00:55).
Looking Inward and Focusing on Your Own Business and Goals (07:00).
You Don't Need to do Another Lash Training or Course (11:00).
You Need to Understand All of Your Numbers (incl. per-service costs) (14:15).
Allocate Time for Growth-Based Tasks (17:55).
Over-consuming Content. Create Content Instead. (22:30).

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
25 min
December 22, 2022 Ep. 37: What To Do When Your Partner is Unsupportive of Your Business.
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses what to do when your partner (or spouse) is unsupportive of your beauty business.
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
26 min
December 16, 2022Ep. 36: 3 Things I'd Do Differently If I Had to Start Over in Business Today.
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses three things she would do differently if she was to start over today.
Increase her prices earlier, and by a larger amount to accomodate for increasing overheads, and GST.
Hire staff earlier, so you're hiring from a position of patience instead of a place of desperation.
I'd say NO more often. And I'd set and maintain solid boundaries with Clients.

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
23 min
December 11, 2022Ep. 35: Don't Make These Communication Mistakes with Your Clients Over the Holiday Season
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses some of the Client Communication Mistakes salons have been making during this holiday season.
Sending Clients and Potential Clients to the website booking system.
Making Clients feel disorganised (and out-of-the-loop) when they're trying to book-in during busy periods.
Telling Clients that if they don't pay their deposit or booking fee (in particular for longer more involved appointments), that their appointment is cancelled.
Telling your Clients that the car parks are busy and they need to come early.
Making it public that "You're Unable to Accept Any News Clients Before the End of the Year".

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
21 min
November 18, 2022 Ep. 34: How to Survive the Silly Season
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses how she approaches the busiest time of the year in her Salon (being November and December). She shares some super valuable tips for thriving during this period, keeping your Team motivated, and your Clients happy.
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
26 min
November 03, 2022 Ep. 33: How to Get Started in the Industry and Take the Leap into Your Own Business
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses how to get started in Beauty and Lashing, and the first steps you need to take to start your own Beauty Business.
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
23 min
October 27, 2022 Ep. 32: Working in Somebody Else's Salon vs Working for Yourself
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses one of the most important questions that all Beauty Professionals must face: Should you work in Someone Else's Salon or should you Work for Yourself?
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
24 min
October 20, 2022Ep. 31: How to Know When You're Ready to Hire
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses some of the fears that Salon Owners (and/or the people around them) have when
The Fears.
Your New Hires will eventually leave and take all their regular Clients with them.
It's Hard to have employees, and it's not worth the additional stress in training, managing and administering those employees.
Some people are just scared of Fast Business Growth and the speed of decision making that comes with accelerated growth.

When to Know You're Ready to Start Building a Team.
You're consistently retaining at least 80% of your Clients.
You have no time to work ON your business, and you're stuck working IN your business.
You're turning away new Clients because you can't fit them in, or even worse, you're saying yes and you're having to work at times and on days that you normally wouldn't be.
You're approaching or you have reached, Burn Out. Counting down to the end of the day/week, you feel physically exhausted, or you're displaying a lack-of-care or attention, these are all signs of potential Burn Out.

Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
25 min
October 13, 2022Ep. 30: Are you following up with your Clients?
https://www.instagram.com/laurenlappin_
In this week's episode, Lauren discusses why collecting and evaluating Customer Feedback is one of the key growth-drivers inside any thriving Salon business.
Lauren shares 4 important factors that you as the Business Owner (or Manager) need to keep in mind when considering when and how to follow up with Customers and Clients, and what to do with their feedback.
It shows that you care about your Customers and Clients.
Time passes quickly, and your Clients most likely need another appointment. Following up can preempt their needs to make the booking themselves, and save the Client some effort and remove some friction in making contact themselves.
It allows you Customers and Clients to share their opinion on your Products and Services directly.
You can get more bookings by following up, if and when the Customer or Client has had some time to get comfortable with their new look, product, service.

Forbes Study into Why Customers Don't Return to a Business: https://www.forbes.com/sites/shephyken/2022/06/26/the-top-five-reasons-customers-dont-come-back/?sh=6e0ba9f86c3e
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
16 min
October 05, 2022 Ep. 29: How to Get Your Team to Perform at Their Highest Level
https://www.instagram.com/laurenlappin_
In this week's episode Lauren tackles the question: How do you get your Team to perform at their highest level?
• Hire for Personality and Not Skills. (You can teach skills, but you can't teach loyalty and work-ethic).
• Lead By Example. (Show your team dedicated and efficient work).
• Understand What Motivates Each Individual Employee. (Money and bonuses aren't fix-alls for motivating your Team).
• Spend Time With Your Team Members. (Take time for individual and Team meetings and check-ins).
• Have KPI's. (Key Performance Indicators).
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
....
This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
....
This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
21 min

About Salon Goals with Lauren Lappin

From the publisher's feed

Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time.