In this episode of the Scalable Law Podcast, I dive into a game-changing topic that comes up time and time again with the firm owners I coach: When is the right time to hire a practice manager in a law firm, and what kind of impact can they have on your growth and operations?

If you’re constantly fielding team questions, managing leave requests, approving every invoice, or buried in admin instead of focusing on strategy, it may be time to level up your law firm management. Hiring a skilled practice or operations manager could be one of the most pivotal decisions you make to scale effectively and reclaim your time as the business owner.

In this episode, I share exactly when I believe it’s the right time to hire a practice manager in a law firm—typically when your revenue is in the $500K to $1M range. I break down the key responsibilities they can take off your plate, how this hire supports stronger law firm management, and how bringing in the right person allowed me to step back from the day-to-day of running my own firm.

You’ll learn how to spot the signs that you're overdue for this game-changing hire—and what to look for in a practice manager who can help your firm grow without you becoming the bottleneck.

Thinking about hiring a practice manager? If you're hitting growth ceilings or drowning in daily operations, it might be time.

A great practice manager in a law firm isn't just admin support—they’re your operational engine:

Bringing in a practice manager creates space for growth and clarity:

When hiring for this critical law firm management role, look for:

Hiring a practice manager could be the most important step you take to scale your firm without burning out. Think of them as the engine that powers your growth while you lead from the front.

Hiring a practice manager in my law firm was one of the most pivotal decisions I’ve made. It completely transformed how I operated, freeing up my time, clearing mental clutter, and allowing me to shift from being stuck in the day-to-day to focusing on real law firm management and growth.

If you’re buried in admin, constantly putting out fires, and craving more freedom and sustainable progress, this is the strategic hire that can move you from overwhelmed to in control.

If you’re ready to map out your next strategic hire and build a law firm that doesn’t revolve solely around you, reach out to us. Inside our programs, we guide you through hiring the right practice manager and structuring your firm for scalable success.

Please take a moment to share it with another law firm owner who needs to hear it — or leave a review on Apple Podcasts or Spotify. It helps us reach more amazing lawyers like you who are ready to scale smarter.

In this episode of the Scalable Law Podcast, I explore one of the most powerful tools for law firm management and long-term growth: Standard Operating Procedures (SOPs).

If you’re looking for a sustainable way to grow your practice, reduce overwhelm, and delegate with confidence, this episode is for you. Most law firms rely heavily on their practice management software—but without the right law firm SOPs, your systems are incomplete. SOPs are what create consistency, improve onboarding, and ultimately allow you to scale your law firm without it depending solely on you.

SOPs are step-by-step documented processes that outline how tasks are completed in your law firm. While software like LEAP or Smokeball helps manage day-to-day operations, it’s your SOPs that provide the structure and direction your team needs to use those tools effectively.

Without documented SOPs, your firm relies too heavily on individual memory and inconsistent training. This leads to inconsistent service delivery, bottlenecks, and team burnout. SOPs are essential to reduce risk, improve performance, and ensure business continuity when key team members are absent or move on.

SOPs shouldn’t just exist for legal work—they’re critical across all departments. From opening and closing files, billing and trust accounting, to handling client intake, social media, HR onboarding, and document processing, every part of your practice needs structure to scale sustainably.

SOPs allow you to create consistency, reduce duplication, and delegate tasks without confusion. They support faster onboarding, improve team accountability, and give you the freedom to step back from the day-to-day without quality slipping. When it comes to how to scale a law firm, SOPs provide the operational backbone that allows growth without chaos.

Inside the Scalable Law Accelerator, we work closely with law firm owners to create SOPs that support high-performing teams and smooth internal operations. We provide templates, training, and support to roll out SOPs across every area of the business—helping you move from reactive to strategic.

If your law firm is still relying on informal processes or ad-hoc communication, start by documenting just one core task this week. Whether it’s onboarding a new client or preparing a brief, take the first step in building a firm that runs on systems, not people.

Building a scalable law firm doesn’t start with flashy software or hiring more people—it starts with clarity. And clarity comes from systems. What I’ve seen time and time again is that law firms that invest in creating and implementing law firm SOPs grow faster, experience less chaos, and give their owners more freedom.

If your firm still relies on memory, verbal instructions, or "how we've always done it", you're holding back your potential. Documented systems don’t restrict you—they liberate you.

SOPs are what allow you to lead, not just manage.

Share it with another law firm owner who’s ready to grow—or leave a quick review on Apple Podcasts or Spotify. Your support helps more driven lawyers discover tools and strategies to scale smarter and build firms they truly love.

The start of a new financial year is the perfect time to pause, reflect, and ask a powerful question:

Where is my law firm leaking time, money, or energy – and what can I do about it?

In this episode of The Scalable Law Podcast, I walk you through the exact process I’ve used in my own firm – and now teach inside my Accelerator program – to help law firm owners like you identify inefficiencies, reduce overwhelm, and create more profit without relying solely on you.

If you're wearing too many hats, constantly in reactive mode, or wondering why your profits don’t reflect how hard you’re working, this episode will help you get clear on what’s holding you back – and where to focus your energy next.

“Going deeper in your business before you go wider is what truly unlocks sustainable, scalable growth – and gives you the freedom you started your firm for in the first place.”

Here are a few questions I encourage you to ask yourself as you listen:

If you're ready to create a law firm that doesn't rely on you, the Accelerator Program is open for enrollment right now. Over 12 months, we’ll work together to:

You’ll come out the other side with a business that gives you freedom, profit, and control, not just more to do.

If you’re still the one holding everything together, it’s time to change that.

Save your seat now.

Please take a moment to share it with another law firm owner who needs to hear it — or leave a review on Apple Podcasts or Spotify. It helps us reach more amazing lawyers like you who are ready to scale smarter.

In this episode of the Scalable Law Podcast, I’m sharing how you can strategically grow your law firm by building a strong network of referral partners through LinkedIn. Whether you run a B2B or B2C firm, this approach works—and it’s easier than you might think.

I'll walk you through how to optimise your LinkedIn profile, find the right professionals to connect with, start authentic conversations, and turn online relationships into real-world referrals. This is one of the simplest and most effective ways to scale your practice sustainably.

I break down why referrals convert better than ads or organic content—and why being intentional about your referral strategy is a game-changer.

You’ll learn how to update your profile so that it clearly speaks to who you help and the problems you solve, making it more appealing to potential referral partners.

I'll show you how to use LinkedIn’s search features to find professionals who share your ideal client and exactly what to say when reaching out.

I’ll explain how to move your LinkedIn relationships offline through casual Zoom chats or coffee catch-ups to build trust without being salesy.

From simple posts to newsletters, I walk you through how to stay visible and relevant so your network actually remembers what you do—and sends referrals your way.

I'll share my 100-20-4 monthly outreach framework that, when done consistently, can give you 48 high-quality referral relationships in a year.

LinkedIn is a goldmine for law firm growth—but only if you’re intentional.

You don’t need a huge ad budget or to spend hours online. Just one hour a week can change everything. Build connections, post helpful content, nurture relationships, and your referrals will grow naturally.

If this strategy speaks to you and you want to take it further, let’s chat!

Book a free strategy call with me and I’ll show you how Scalable Law can help you build a firm that not only grows—but gives you more time, freedom, and profit.
Book Now

You don’t have to do this alone. Let’s scale your law firm together.

If you're ready to step out of day-to-day case management and build a firm that operates smoothly without relying on you for every decision—this episode is where that transformation begins.

Click below to listen on your favorite platform:

If this episode sparked new ideas or gave you clarity, here’s how you can keep the momentum going:

✅ Subscribe so you never miss a strategy-packed episode
✅ Share it with another law firm owner ready to scale
✅ Leave a review—your feedback helps us reach and support more ambitious legal professionals

Running a law firm shouldn’t mean sacrificing your time, your profit, or your peace of mind. In this solo episode, I break down the Law Firm Freedom Audit—a proven diagnostic tool designed to help law firm owners identify exactly where their practice is leaking time, profit, or control.

Whether you’re deep in the trenches or already on your growth path, this episode will help you uncover hidden inefficiencies and give you a clear roadmap toward building a scalable, sustainable firm.

When I took the Law Firm Freedom Audit, I realised the number I got wasn’t just a score—it was a mirror. It reflected how sustainable, profitable, and scalable my law firm really was. Here’s what I learned about what each score range means:

I’ve built something solid. The systems are working, the team is in sync, and best of all—my business doesn’t depend solely on me anymore. There’s freedom here, and it feels good.

Next move: Now’s the time to scale with intention. The foundation is set—it’s time to go bigger, smarter.

Things are moving in the right direction, but I can feel where the cracks are. A bit of stress creeps in, and profits don’t quite match the effort I’m putting in. It’s frustrating, but fixable.

Next move: I need to step back, identify what’s slowing me down—whether it’s clunky systems, role confusion, or missed opportunities—and start tightening things up.

Let’s be honest—if I take a break, everything pauses. I’m juggling too much, and it’s exhausting. The business works, but only because I’m pushing hard behind the scenes.

Next move: This is my sign to stop doing it all myself. I need to delegate, build systems, and make the shift from being the operator to becoming the owner.

If I’m here, I already know things aren’t working. I’m doing everything and burning out fast. Profits are thin, and there’s no structure holding things together. Growth? It feels out of reach right now.

Next move: I need to pause. Reassess. And rebuild—with purpose. This isn’t failure—it’s a signal that something needs to change, for me and for the future of my firm.

If you’re ready to lead like a CEO—not a case manager—and want a firm that runs without depending on you for every decision, this episode is your starting point.

Tap below to listen on your preferred platform:

If this episode gave you clarity or inspiration, please:

✅ Subscribe so you never miss a strategy-packed episode
✅ Share it with another law firm owner ready to scale
✅ Leave a review—your feedback helps us reach and support more ambitious legal professionals

In this solo episode of The Scalable Law Podcast, I’m getting real with you about what happens after you cross the million-dollar revenue mark in your firm.

Here’s the truth: scaling to seven figures doesn’t guarantee freedom — in fact, it often brings new layers of complexity, overwhelm, and even burnout. As a law firm owner who’s been through it all and helped countless others navigate this transition, I’m here to pull back the curtain on the five hard truths that most people don’t talk about.

We’ll unpack everything from poor team structure and lack of data visibility, to the trap of being stuck in the business rather than leading on the business. If you’ve been feeling stretched too thin, unsure of your role, or like your firm is running you — not the other way around — this episode is going to hit home.

More importantly, I’ll show you the practical steps you can take to move from exhaustion to empowerment.

Everything I share is drawn from real-life experience and the work I do inside the Accelerator program, helping seven-figure law firms become streamlined, profitable, and owner-independent.

Apply for the Accelerator Program.

Apple Podcasts: Listen on Apple
Spotify: Listen on Spotify

As a law firm owner, you’ve probably thought about changing your practice management system—or maybe you’re knee-deep in the struggle of using outdated tools that don’t work together. In this episode, I take you behind the scenes of one of the biggest operational shifts we’ve made at Collective Family Law: our migration from LEAP to Clio.

I walk you through the why, the how, and all the messy bits in between—including unexpected roadblocks, the true cost of migration, and the game-changing improvements we experienced once the dust settled. I also share insights on how this transition helped us attract better law talent by streamlining workflows and improving staff and client experiences.

If you’re a law firm owner considering a system change, this episode is your roadmap. I also share tips on how to leverage AI, modern integrations, and a strategic transition plan to scale your law firm smarter—not harder.

I’ll be inviting Femke on the podcast soon to give you her perspective from the operations side of the transition—stay tuned!

Subscribe to The Scalable Law Podcast for weekly insights on growing a profitable, systemised practice — with less stress and more freedom.

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Actionable insights.
Made for law firm owners.

Listen now on Apple Podcasts or Spotify

Your go-to hub for scaling strategies, systems, and support for growing law firms.

In this episode of the Scalable Law Podcast,I’m pulling back the curtain on a major decision at Collective Family Law Group—the migration from LEAP to Clio as the firm’s core practice management system. After 16 years with LEAP, the transition wasn’t taken lightly. I’m sharing why the switch was made, what challenges were faced, and what improvements have already been seen with Clio.

If you're a law firm owner in Australia considering a change in your legal practice management system, this behind-the-scenes insight will give you the real story—costs, roadblocks, and all.

- Why LEAP no longer aligned with the firm's direction

- The specific features of Clio that appealed to a growing family law firm

- How Clio's integrations (Xero, Calendly, VXT, Outlook) create a seamless workflow

- What went into planning and executing a smooth migration

- The real costs of data migration (including unexpected fees from LEAP)

- How Clio’s flexibility and reporting tools support better decision-making

- Tips for other firms considering a switch in practice management systems

- Planning is everything – A 9-month lead time and 60-day dual run helped make the migration smooth.

- The right tech can transform your firm – From cloud access to client portals, Clio offers flexibility LEAP couldn’t.

- Customisation is king – Clio’s workflows and pipelines were tailored to fit how the team actually works.

- You’re not locked in – Clio’s month-to-month licensing makes it easier to scale up or down as your team changes.

- Australian law firm owners exploring new practice management software

- Family law practices looking to modernise their tech stack

- Legal operations managers seeking better reporting and client communication tools

Email me at [email protected] for a special Clio trial offer or to ask questions about your own system migration.

Stay inspired and follow along for daily insights on law firm growth and leadership.

Your go-to hub for scaling strategies, systems, and support for growing law firms.

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Make sure you never miss an episode—subscribe now and join a community of law firm owners scaling smarter and living better. 

Links:

Spotify: https://open.spotify.com/show/1egv1sJnNn7ZnwSNTvW6VT

Apple: https://podcasts.apple.com/ph/podcast/scalable-law-podcast/id1498405009

In this episode, I’m pulling back the curtain and sharing why the Scalable Law Podcast has been quiet for the past five months. From surprise staff resignations to jumping back into legal files myself, 2025 started off with more chaos than calm. I had to step into my law firm, Collective Family Law, in a much bigger way than planned—which reminded me exactly why I built a scalable business in the first place.

Between rebuilding the team, preparing for LawBizCon, and onboarding new Accelerator members, it’s been a huge start to the year. But I’m back now, and ready to refocus on the podcast, continue supporting law firm owners, and share what’s next for Scalable Law.

- Why I had to jump back into fee-earning work in early 2025
- The challenges of retaining legal talent in the current climate
- How I successfully rebuilt my team at Collective Family Law
- What it really takes to run LawBizCon—and what made this year so rewarding
- What’s ahead: our upcoming Bali Content Retreat and new Accelerator intake

Scalable Business Lounge: For law firm owners generating $10K–$60K/month, focused on cash flow, marketing, and client acquisition.

Accelerator Program: For firms generating $70K+/month and ready to systemise, scale their teams, and step into the CEO seat. Doors reopen in July.

In the next episode, I’ll dive into how to retain amazing legal talent in 2025—spoiler alert: posting job ads doesn’t work. I’ll share what I actually do.

👉 Watch the free masterclass on how to attract more clients without relying on referrals at Scalable Law.
👉 Want to join the Bali Retreat or learn more about the Accelerator Program? Email [email protected]

Stay inspired and follow along for daily insights on law firm growth and leadership.

Your go-to hub for scaling strategies, systems, and support for growing law firms.

🎧 Enjoying the podcast?

Make sure you never miss an episode—SUBSCRIBE NOW and join a community of law firm owners scaling smarter and living better.

Seth Price is BACK for his second appearance on the Scalable Law Podcast, and this time, we’re diving even deeper into one of the most critical drivers of law firm growth: client intake. Seth founded Blue Shark Digital—a leading digital marketing agency for law firms—and owns a large, multi-state practice with over 100 employees.

If you missed his first guest appearance, “Unlocking Law Firm Growth: Marketing, Hiring, and Scaling with Seth Price (EP 170)”, you can listen to it here.

In today’s episode, Seth shares advanced strategies for optimising your client intake process, hiring the right intake team, and converting more leads into paying clients—all while saving time and improving efficiency.

Why intake is a critical revenue driver (not just an admin task)

How to avoid costly intake mistakes that lose clients

Tools and strategies to streamline your intake process

The importance of quick follow-ups and proper screening

Client intake can make or break your law firm’s success. As Seth explains in this episode, creating a streamlined, intentional intake process is not just about saving time—it’s about boosting conversions, increasing client satisfaction, and setting your firm up for sustainable growth.

Whether you’re a solo practitioner or a growing firm, there’s no one-size-fits-all approach. The key is experimenting with systems and teams that fit your business while keeping client experience front and centre.

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