
Sign up to save your podcasts
Or
When Spencer Tippetts">Spencer Tippetts, Director of Business Development at Rainforest Plumbing & Air"> Rainforest Plumbing & Air, joined the family business in 2019 to help expand their residential unit, he knew they had opportunities for improvement.
Employee turnover, mismanagement, and outdated processes were all pain points that were impacting their bottom line… not to mention the company’s culture. So Spencer got to work on helping his dad and brother turn things around with some tricks he learned from his corporate days.
Spencer gives the inside scoop on bringing commercial and residential services together in a family business by building them around the customers they serve.
Join us as we discuss:
- (6:58) Encouraging dissenting opinions during family “rumbles”
- (12:46) The cashflow advantage to operating multiple services
- (21:01) Scaling a new division with universal business practices
- (27:32) The cultural impact of giving your employees a voice
Check out these resources we mentioned during the podcast:
- Let’s Rumble">Let’s Rumble by Brene Brown
- Tony Robbins Results Coaching">Tony Robbins Results Coaching
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!">Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
4.9
8181 ratings
When Spencer Tippetts">Spencer Tippetts, Director of Business Development at Rainforest Plumbing & Air"> Rainforest Plumbing & Air, joined the family business in 2019 to help expand their residential unit, he knew they had opportunities for improvement.
Employee turnover, mismanagement, and outdated processes were all pain points that were impacting their bottom line… not to mention the company’s culture. So Spencer got to work on helping his dad and brother turn things around with some tricks he learned from his corporate days.
Spencer gives the inside scoop on bringing commercial and residential services together in a family business by building them around the customers they serve.
Join us as we discuss:
- (6:58) Encouraging dissenting opinions during family “rumbles”
- (12:46) The cashflow advantage to operating multiple services
- (21:01) Scaling a new division with universal business practices
- (27:32) The cultural impact of giving your employees a voice
Check out these resources we mentioned during the podcast:
- Let’s Rumble">Let’s Rumble by Brene Brown
- Tony Robbins Results Coaching">Tony Robbins Results Coaching
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!">Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
4,349 Listeners
3,912 Listeners
3,850 Listeners
409 Listeners
32,594 Listeners
1,006 Listeners
408 Listeners
4,357 Listeners
719 Listeners
211 Listeners
51 Listeners
478 Listeners
184 Listeners
159 Listeners
6 Listeners