A caller asks Chris and Christian how to set up a pay plan for a power sports store.  Customer service is a huge aspect of the business and it's good to always have bonuses for the advisor in situations of high CSI. Christian also discusses his desire to become a writer and Chris talks about his upcoming leadership book!

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Is an obsession over pumping up repair order volumes truly the answer for struggling service departments? Or does chasing car count before locking down capacity and infrastructure dig dealerships into an even deeper grave? Chris Collins confronts the realities around repair order count growth done the wrong way -and shares how to implement an RO strategy that skyrockets revenue WITHOUT creating massive dysfunction. Learn why most shops are booked out weeks in advance already, and how to improve baseline efficiency, Technician utilization, and customer loyalty BEFORE managers simply demand to "_________ harder" in a futile quest for more vehicles through the doors.

0:00 - 3:00 Intro and Jet Ski's

3:00 - 6:11 News

6:11 - 19:00 Is Repair Order Count Growth Killing or Saving Your Service Department? | SDR #278

• Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. 
• http://bit.ly/CCIschedule
•  Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:
•  https://swiy.co/F-ln
• Millionaire Service Advisor also includes our 11-step Circle of Trust System:
• https://swiy.co/F-lq
• Join our Facebook Groups: For Fixed Ops --
• http://bit.ly/YTfixedopsgroup
•  For Independent Shop Owners --
• http://bit.ly/YTRSOSgroup

A caller asks Chris and Christian for advice -should he leave his private auto group role to take over a bigger store at a public dealership chain? They break down key differences in career advancement, pay, corporate dysfunction, politics, job security, and more. Discover which ownership model best suits your skills and priorities before you jump to the "greener" grass.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

The growing Technician shortage means retention should be every shop’s TOP priority. Yet too many cling to failing strategies that compromise culture and loyalty. Forget the tiny raises and cash bribes! In this episode, Chris Collins reveals 3 counterintuitive approaches to make your BEST Technicians want to stay for the long run. Learn how to keep your A-team engaged, invested, and feeling like family despite the coming crisis. Implement these unexpected Technician retention strategies now before the talent drought hits!

 

#technician #retention #automotive Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Taking over as Service Manager for the first time and inheriting a department already in disarray? Get proven guidance to establish yourself as a leader, set clear expectations, and start transforming toxic culture into accountable results.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Feel like your Service Department chronically undermines growth despite your best efforts? Learn to break the code on frustrating red flags to pinpoint leadership gaps that allow inefficiencies, bottlenecks, and profit loss to persist. This episode of Service Drive Revolution connects the dots so you can finally rewrite the story.

0:00 - 3:35 Intro and Bodybuilding

3:35 - 7:45 News

7:45 - 26:44 What Does Your Dept. Say About You

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Taking the reins in an under performing Service Department? Get proven guidance to research then reshape toxic culture into accountable results in your first pivotal 90 days.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

High unapplied labor killing your Service Department's bottom line? We dig into the top causes allowing profit to slip away from inefficient guarantees to Advisor overflagging and more. Learn actionable ways to optimize shop processes and uncover revenue hiding in plain sight, on this episode of Service Drive Revolution.

 

0:00 - 2:00 Intro

2:00 - 6:00 Holidays

6:00 - 31:00 5 Ways to Fix High Unapplied Labor in Any Shop

 

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

In this Drive By episode, caller Josh asks for advice on curbing the recent trend of loop techs quitting at his dealership's service department. Chris and Christian provide tips like creating a detailed career progression plan to showcase advancement pathways, staying connected with tech alumni to learn reasons for departure, and ensuring your management approach attracts talent.

Discounted Offers for Training and Books in Description Below ⬇⬇⬇

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.  http://bit.ly/CCIschedule

Got a question? Call us at 1-833-3-ASK-SDR

Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln

Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq

Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup