In this podcast episode, I sit down with Simon Leadbetter — founder of We Are Unchained and creator of the Voice of the Agent survey — to explore the latest quarter’s data and what it means for agents and consumers alike.

We dig into why the report is moving from quarterly to monthly editions, how consumer perceptions of the moving process are shifting, what the 195‑day average from instruction to completion tells us, how tech and AI are entering the property market, and why brand awareness doesn’t always translate into usage.

If you’re working in estate agency or property marketing and you want to better understand your customers and stand out in 2025, this episode gives you actionable insights drawn from fresh, robust data.

Tune in to learn:
• What’s changed most in the way agents think and feel about the market.
• How consumers are finding, selecting and recommending agents — and how that differs from agent perception.
• Which marketing communication strategies are still working and which are falling flat.
• The one takeaway every agent should pay attention to as the Voice of the Agent moves to monthly reporting.

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