In today’s episode, I’m diving into a topic every pool pro faces sooner or later — collecting past-due money. We’ve all had that one client who ghosts us when it’s time to pay up. I’ll share the systems I’ve put in place to stay ahead of overdue invoices, tips on how to communicate professionally (without sounding desperate), and ways to prevent getting stiffed in the first place. From clear billing practices to strategic late fees and auto-pay setups, this episode is your toolkit to get paid on time — every time 

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