What if your entire career trajectory could change based on how you show up in just seven specific moments at work? In this episode, we're breaking down the crucial situations where your professional presence either fast-tracks your success or keeps you stuck, and more importantly, how to master every single one of them.

The Professional Presence Reality Check:

• Very few sharp people were born socially skilled, and most had to build these abilities
• Everyone who wants to rise and earn more needs to develop a polished professional presence
• Professional presence isn't about becoming someone else, rather it's about consistently bringing your best self to key moments

• People remember and think of you for new opportunities when you show up powerfully

**

Don’t even know where to begin in improving your interpersonal skills?

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The 7 Biggest Social Mistakes Smart Professionals Make (and how to fix them)

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Are your coworkers misreading you?

If you’ve ever been labeled “difficult,” “standoffish,” or “arrogant” when you’re actually anxious or nervous, you’re not alone. Many high-achieving professionals with social anxiety unintentionally send signals that others interpret the wrong way—hurting their reputation, relationships, and career opportunities.

In this episode of the Social Skills Mastery Podcast, social confidence coach Susan Callender explains why social anxiety often looks like arrogance in the workplace, the neuroscience behind why your brain reacts this way, and practical steps to show your true personality, even in stressful situations.

You’ll learn:

• Why social anxiety triggers behaviors that damage first impressions
• The “translation error” between your intentions and how others see you
• How protective habits like brief answers, avoiding small talk, or leading with credentials can backfire
• Four proven strategies to replace anxiety-driven habits with authentic connection
• A simple 4-week plan to improve your communication and shift workplace perception

Whether you’re in leadership, a technical role, or client-facing position, this episode will help you protect your professional reputation, build stronger relationships, and feel more confident in high-stakes interactions.

**

Don’t even know where to begin in improving your interpersonal skills?

Are you ready to leave social stress behind and go from where you are to where you want to be?

Book a Social Strategy Session HERE

7 Biggest Social Mistakes Smart Professionals Make

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How shocked were you by your last performance review? If the feedback felt like it came out of nowhere, you might have some self-awareness blind spots that are silently sabotaging your career progress.

What I'm Covering:

• The shocking truth that only 10-15% of people are actually self-aware (despite 95% thinking they are)
• Why your analytical superpowers can create blind spots when it comes to reading social situations
• The real career cost of communication patterns you don't even realize you have
• How to debug your interpersonal operating system using skills you already possess

The Analytical Professional Paradox:

If you can spot patterns in data from a mile away but miss when your colleague's body language shifts during your explanations, you're experiencing the disconnect between technical brilliance and social awareness.

Common "If This, Then That" Scenarios:

• If you're constantly re-explaining things → there's a gap between what you think you're communicating and what people receive
• If people seem resistant to your input despite your expertise → your delivery might be making them feel defensive
• If you keep getting passed over for leadership roles → you might be missing the emotional component of professional interactions

 **

Don’t even know where to begin in improving your interpersonal skills?

Are you ready to leave social stress behind and go from where you are to where you want to be?

Book a Social Strategy Session HERE

The 7 Biggest Social Mistakes Smart Professionals Make

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While others dismiss professional etiquette as old-fashioned, you can use these skills as a competitive advantage. The person who knows how to use both their fork AND their MBA will always win over someone who only knows one.

Note: This episode focuses specifically on North American business customs and expectations.

 **

Don’t even know where to begin in improving your interpersonal skills?

Are you ready to leave social stress behind and go from where you are to where you want to be?

Book a Social Strategy Session HERE

7 Biggest Social Mistakes Smart Professionals Make

Have a question that needs an answer. Email me at [email protected]

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What if there's one asset more valuable than your education, more powerful than your network, and more influential than your job title—but you're managing it by accident instead of by design? Your reputation capital is working for you or against you 24/7, and it's time to take control.

What I'm Sharing With You:

• Why your reputation is a tangible asset that literally walks into rooms before you do
• The harsh reality that reputation is like fire—easy to maintain when glowing, nearly impossible to rebuild when extinguished
• How professionals are unknowingly sabotaging their own reputation capital
• My proven framework for building and protecting the reputation that opens doors

**

Don’t even know where to begin in improving your interpersonal skills?

Are you ready to leave social stress behind and go from where you are to where you want to be?

Book a Social Strategy Session HERE

Social Summer Camp

7 Biggest Social Mistakes Smart Professionals Make

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Tired of feeling like you need to be someone else to succeed professionally? This episode is for everyone who's ever said "I'm just not really a people person," or felt awkward at office parties while watching more outgoing colleagues get ahead.

What I'm Covering:

• Why the things you think are holding you back (like thinking before you speak) are actually your professional superpowers
• The common excuses that keep capable people stuck in the same roles for years
• How to reframe your natural tendencies as strategic advantages instead of personality flaws

You don't need to become more extroverted, more aggressive, or more politically savvy. You need to recognize that your natural approach to work is already valuable and stop apologizing for it.

 **

Social Summer Camp Registration is open

Don’t even know where to begin in improving your interpersonal skills?

Are you ready to leave social stress behind and go from where you are to where you want to be?

Book a Social Strategy Session HERE

Social Summer Camp

Have a question that needs an answer. Email me at [email protected]

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What if the only thing standing between you and effortless social confidence isn't your personality or past experiences—but simply what you believe to be true about yourself as a social being? In this transformative episode, I'm revealing how your thoughts create your social reality and giving you the blueprint to rewire your brain for social success.

What I'm Sharing With You:

• Why you don't have a social skills problem—you have a belief problem
• The shocking truth about how beliefs literally create your social reality
• How to identify the hidden limiting beliefs that are keeping you socially stuck
• My proven framework for creating new beliefs that serve your social goals

 **

Don’t even know where to begin in improving your interpersonal skills?

Are you ready to leave social stress behind and go from where you are to where you want to be?

Book a Social Strategy Session HERE

--> Social Summer Camp 

Have a question that needs an answer. Email me at [email protected]

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Have you ever been cut off mid-sentence, had your idea hijacked, or been completely misunderstood with no chance to recover? If you're someone who already finds speaking up challenging, these moments can feel devastating. In this episode, I'm sharing exactly how to reclaim your voice and communicate with unshakeable confidence.

What I'm Covering:

• Why interruptions hit socially reserved people especially hard (and why it's not about the value of what you're saying)
• The real psychology behind why people interrupt—from enthusiasm to power plays
• My proven strategies for recovering in-the-moment when someone cuts you off or misunderstands you
• How to have follow-up conversations that prevent future interruptions without damaging relationships

My In-the-Moment Recovery Framework:

1. Stay Centered and Reclaim the Floor - Confident phrases to get your voice back
2. Use Your Body Language - How to project confidence even when you're feeling rattled
3. Address Misunderstandings Immediately - Scripts for clarifying without being defensive
4. Bridge Back to Your Point - Techniques for returning to your original contribution

 **

Don’t even know where to begin in improving your interpersonal skills?

Are you ready to leave social stress behind and go from where you are to where you want to be?

Book a Social Strategy Session HERE

 Free Guide: The Social Skills Playbook

Have a question that needs an answer. Email me at [email protected]

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Join me for episode #235 where the discussion is all about how the key to speaking in public is more about your thoughts about your ability to speak coherently and less about the words you say. 

**

Don’t even know where to begin in improving your interpersonal skills?

Are you ready to leave social stress behind and go from where you are to where you want to be?

Book a Social Strategy Session HERE

 Free Guide: The Social Skills Playbook

Have a question that needs an answer. Email me at [email protected]

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Episode #234 is all about cracking the code to instant belonging—and trust me, it's not about changing who you are, it's about sending the right signals that say "I belong here" before you even speak.

What I'm Sharing With You:

• Why the secret to belonging is acting like you already do (and the psychology behind why this works)
• The 90-second window where people decide if they like you—and how to nail it every time
• My 5-Point Belonging Blueprint that works whether you're in a boardroom or at a backyard BBQ
• How I transformed from feeling like an outsider at conferences to being someone people actively seek out

 Your 4-Week Action Plan:

This episode offers a week-by-week roadmap to help you implement these strategies, starting with observation and building up to high-stakes social situations where you can practice everything together.

What I Want You to Know:

Your reserved or hesitant personality isn't a limitation, it's your superpower waiting to be strategically deployed.

 Ready to Go Deeper?

• Grab my Social Confidence Breakthrough Video Series
• Join me in The School of Social Mastery
•  You already have everything you need to belong—now you just need the skills to show it!

 **

Don’t even know where to begin in improving your interpersonal skills?

Are you ready to leave social stress behind and go from where you are to where you want to be?

Book a Social Strategy Session HERE

 Free Guide: The Social Skills Playbook

Have a question that needs an answer. Email me at [email protected]

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