Today’s episode, we revisit a conversation with Mike Armstrong.
Mike is the Chief Marketing and Communications Officer at Juventus.
Moving from Toronto to Torino, Mike joined the club in September 2021, with a remit to innovate and to grow the club's global supporter base.
As the only English-speaking native within the organisation, this has required some cultural readjustment. As has moving into life working within a sports rights holder environment, having previously spent his time working in Consumer Packaged Goods (CPG) with both Kraft Foods and AB InBev, as well as in media at CBC, Google, and esports upstart Overactive Media.
The result is a unique perspective, and an approach that is unlike any other from across the top football clubs in Europe.
6:00 - Working Closely with Fans (Rather than Customers)
9:00 - Addressing the Economic Headwinds Facing European Football
11:00 - Lessons from Working in Consumer Packaged Goods
14:00 - Merging of Chief Marketing and Chief Communications Roles
18:00 - Embracing Generative AI Tools
21:00 - Brining Fan-Created Content In-House
26:00 - Content as a Driver of Fandom
30:00 - Creating for Netflix vs TikTok
35:00 - Reducing Reliance on Individual Star Power
38:00 - Borrowed vs Owned and Operated Platforms
42:00 - Becoming a Distribution Channel for Other Content
48:00 - Getting More Women In Football
53:00 - Plans for the Future?
Brain games, 'LA-style' creator labs & TikTok: Embracing innovation at Juventus
TikTok Tactic: Juventus tap into the Freestyle World Championships
Chiesa to Segura: How Juventus' Creator Lab is Driving a New Approach to Content Creation
Connect with Mike on LinkedIn - here
Connect with Andy on LinkedIn - here