Customer handoffs are a natural part of the selling process, but you don’t want to lose the customer relationships that you’ve worked so hard to build. Indeed, staying connected to customers over the long-term has numerous benefits, not only for the success of your solution, but also for your career as an individual seller. Today, John Kaplan joins Rachel to discuss these benefits, and he shares the techniques he’s accumulated over the years to remain tethered to clients.


Here are some additional resources:

• Get MEDDICC Certified on Ascender!
• Active Listening | Ascender Course
• Gaining Commitments | Ascender Course
• Navigating the Competitive Landscape | Ascender Course
• The Seller Deficit Disorder | Ascender Article
• Why Your Active Listening Skills Are Crucial to Hitting Your Number | Ascender Article
• When to Use Customer Case Studies in the Sales Process | Ascender Article
• Building Up Your Referral Business | Ascender Video
• Staying Tethered to Accounts | Podcast

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