Future Commerce

[STEP BY STEP] How Do I Keep My Business Lean?


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We’re in Season 11 of Step by Step and this season, we’re focusing on architecting your business for a dream exit. We’ve partnered with OpenStore to bring you stories from real founders who have successfully built and sold their businesses and will equip you with the tools you need to confidently sell your own business.

We talk with Jonathan Paquin, the founder of Nine Months Sober, about his experience in selling his business, and how he was able to keep it lean throughout the process. He explains that having greater control over the customer experience and doing it in a thoughtful way was key to his success. In addition, he talks about minimizing staff and overhead, as well as investing in technology in order to deliver a great product to customers. Jonathan's story is a great example of how to architect a business for a dream exit.

In this episode:
  • 00:04:24 - Building an eCommerce Business and Scaling Current Ones
  • 00:07:39 - Finding a Niche in the eCommerce World
  • 00:09:08 - The Transition from Dropshipping to 3PL
  • 00:16:17 - The Importance of Networking and Communication with Peers
  • 00:26:05 - Maximizing Valuation Through Effective Facebook Advertising Strategies
  • 00:29:51 - Exploring Strategies for Scaling a Direct Response Business
  • 00:34:35 - Advice on Putting Yourself in the Shoes of the Buyers
Associated Links
  • Want to learn more? Read more about how to architect a dreamy eCommerce exit on our Insiders blog here!
  • Learn more about OpenStore Here.
  • Listen to more Step by Step episodes.
  • Have you checked out our YouTube channel yet?
  • Get your copy of Archetypes, our newly published 240-page journal! Check it out at ArchetypesJournal.com
  • Subscribe to Insiders and The Senses to read more of what we are witnessing in the commerce world!
  • Listen to our other episodes of Future Commerce

Have any questions or comments about the show? Let us know on Futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!


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Future CommerceBy Phillip Jackson, Brian Lange

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