This episode is an AI-generated audio overview of Storage Meetup #62 (January 23, 2026) — a fast way to catch the key ideas without watching the full replay.

Topics covered include proactive video monitoring and live security intervention, insights from visiting 300+ self-storage facilities nationwide, common operational blind spots among long-time owner-operators, and why answering the phone and staying engaged in marketing still matter more than most realize. The discussion also touches on grassroots marketing, digital channels like Nextdoor and Facebook, and how complacency can quietly erode performance as competition increases.

Storage Meetups are designed to be joined live — cameras on, screens shared, and real conversations. To watch the full replay or learn how to join us live on Fridays, visit StorageMeetup.com.