Susan has more than 30 years’ experience working in the digital industry and is a leading influencer in the Internet world. She has always believed in the power of data and knowledge, and that successful digital engagement and transformation drives business success.

Susan was awarded an MBE for services to entrepreneurship and innovation in the Queen’s Honors 2018. Also in 2018, Susan was made a Fellow of the Institute of Direct Marketing. She is a Freeman of the City of London and a Trustee of Nottingham Castle. She is also chartered member of CIM and CILIP. Born in the USA, Susan has resided in the UK since 1985.

She talks about saying YES to anything in front of you and then figure out how to do it! As Richard Branson said “If somebody offers you an amazing opportunity but you are not sure you can do it, say yes – then learn how to do it later!” It's a wonderful way to explore new paths.

Susan shares her views on how she stays resilient, how to celebrate the small steps you achieve, her love of the outdoors. Her three top tips to handling the lumps and bumps of life are:

1. Be grateful of one small thing every day

2. Do random acts of kindness

3. Be active outdoors every days

It’s obvious she loves what she does and the importance of confidence for her and every woman is critical.

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