Allied Health Business Brilliance

Systems and Navigating the NDIS


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Susan Hawkins is back for another fireside chat with Cathy. As one of the Founding Directors of Practical Quality plus (PQplus), Susan helps support NDIS providers to manage quality and compliance.

In this episode, you’ll hear Susan explore the importance of strategies and systems for Allied Health Business Owners, including why preparation is so key and the benefits of having these systems in place, particularly when it comes to audits.


Topics covered on systems and the NDIS:


  • The moving parts of the NDIS and the 2023 end-of-year review.

  • What the registration process looks like and its four levels.

  • What Susan predicts for the top level of registration. 

  • What the timeframes might look like under these new registrations. 

  • If she were on the Taskforce, what Susan would want it to look like.

  • Her biggest message for Allied Health Business Owners to think about in readiness for the registration process.

  • Encouraging Allied Health Business Owners to participate in the consultation process and what it looks like.

Related Episodes 


  • Episode 69: [Preparing the Allied Health Sector for the NDIS Audit

Connect with Susan Hawkins 


  • Visit Susan’s Website 

  • Connect with Susan on Facebook 

  • Connect with Susan on LinkedIn (Business and Personal)

Connect with Nacre Consulting: 


  • Join the Accelerator Mastermind 

  • Complete the Allied Health Biz Quiz 

  • Let’s connect on Instagram 

  • Follow us on Facebook 

  • Let’s connect on LinkedIn 

  • Join our Facebook Group online community 

  More about The Private Practice Made Perfect Show: 


The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 


The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 


As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 


All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.

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Allied Health Business BrillianceBy Cathy Love

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