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"The customer is always right." - Everyone Who's Never Run a Business
Trolls, fraudsters, and a-hole customers suck the life out of your and your team like a vacuum at a confetti party. If you've been in business for a minute, then you know what I'm talking about.
Customers get a choice. But so do YOU. In this episode, I'll share:
00:00 Intro
03:04 "The No Asshole Rule"
04:51 What Type Of Asshole Are You Dealing With?
12:11 How Does The Blacklist System Work?
15:00 Aren't You Just Holding A Grudge?
18:53 Overview Of Our Blacklist System
26:36 How Do You Continue To Enforce It?
31:04 So, Does This Actually Work?
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
► Visit Our Website For Training and Resources
► Leave Us An Honest Rating, Email An Image Of Your Rating To [email protected], We'll Send You A $10 Amazon Gift Card As An Appreciation Gift!
► Learn About Our Mentorship Program For Ecom Brands Making Over $10k/month
► Follow Josh on social media:
YouTube | Instagram | Facebook | TikTok |
5
7272 ratings
"The customer is always right." - Everyone Who's Never Run a Business
Trolls, fraudsters, and a-hole customers suck the life out of your and your team like a vacuum at a confetti party. If you've been in business for a minute, then you know what I'm talking about.
Customers get a choice. But so do YOU. In this episode, I'll share:
00:00 Intro
03:04 "The No Asshole Rule"
04:51 What Type Of Asshole Are You Dealing With?
12:11 How Does The Blacklist System Work?
15:00 Aren't You Just Holding A Grudge?
18:53 Overview Of Our Blacklist System
26:36 How Do You Continue To Enforce It?
31:04 So, Does This Actually Work?
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
► Visit Our Website For Training and Resources
► Leave Us An Honest Rating, Email An Image Of Your Rating To [email protected], We'll Send You A $10 Amazon Gift Card As An Appreciation Gift!
► Learn About Our Mentorship Program For Ecom Brands Making Over $10k/month
► Follow Josh on social media:
YouTube | Instagram | Facebook | TikTok |
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