Tech Disruptors

Enterprise workflows and tools are likely to see a dramatic shift as AI adoption and prowess grows, and the intensifying race to roll out AI could have implications for enterprise productivity, collaboration and process automation. In this episode of the Tech Disruptors podcast, Appianco-founder and CTO Michael Beckley joins Sunil Rajgopal, senior software analyst at Bloomberg Intelligence, to discuss how the ground on solutions to design, automate, and optimize business processes is shifting, the role of low-code platforms and how AI is likely to alter the outlook. The two also talk about Appian’s product journey, key customer verticals and competition.

Postscript differentiates itself through SMS marketing and sales software that can power brands to increase engagement with customers and understand them better, Adam Turner, CEO and cofounder, tells Bloomberg Intelligence. In this episode of the Tech Disruptors podcast, Turner sits down with Bloomberg Intelligence analyst Niraj Patel to discuss the company’s software flywheel, infinity testing, business-model changes, one-to-one B2C relationships and potential generative-AI disruption. He also outlines how Postscript leverages its six-year-plus SMS product focus, deep integration with Shopify and advanced data infrastructure.

“What our customers are looking for is to move out of the pilot phase of projects and delivering enterprise value fast,” says ServiceNow Chief Commercial Officer Paul Smith. “The fastest we have seen from purchase to production is 60 days.” In this episode of the Tech Disruptors podcast, Smith and Bloomberg Intelligence senior technology analyst Anurag Rana discuss how enterprise tech spending behavior has shifted since generative AI came onto the scene. The two also examine how ServiceNow is continuing to thrive even as the broader economy and buying environment remains uncertain. Topics around industry solutions, value proposition as well as generative-AI strategy all come to the forefront of the conversation.

As interest in generative AI broadens, Adobe’s chief strategy officer Scott Belsky says “The real opportunity is to build the orchestration layer and the actual applications that leverage these models in the ways you want to use them.” In this latest episode of Bloomberg Intelligence’s Tech Disruptors podcast, Belsky talks with BI senior technology analyst Anurag Rana about how Adobe is tackling customer demand such as web applications, more accessible tools and generative AI. Belsky explains how the company thinks about third-party foundational models, AI monetization, the impact on jobs and more.

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“Ask the fundamental question: What if your workforce has no limits? This is really now about humans with agents driving customer success together,” Marc Benioff, cofounder and CEO of Salesforce, tells Bloomberg Intelligence senior technology analyst Anurag Rana. In this episode of Tech Disruptors, we sit down with a hallmark leader of the application-software industry to discuss his views on its next evolution with generative-AI agents. Benioff shares his expectations on how humans and AI agents will coexist in the workforce, the commoditization of foundational models, why companies need a central platform for AI and what positions Salesforce well, as one of the largest enterprise-software companies, to deliver secure and knowledgeable generative AI.

As enterprises look to harness data that stems and flows through diverse and dispersed source and end-points, robust practices around storing, processing, access, availability, reliability and security need to be ensured, driving demand for compliance-automation platforms. In this episode of the Tech Disruptors podcast, Drata CEO Adam Markowitz joins Sunil Rajgopal, senior software analyst at Bloomberg Intelligence, to discuss the security and compliance-automation product landscape, the potential market opportunity and growing role of AI. The two also talk about Drata’s product journey, go-to-market strategy and customer expansion.

Sanctuary AI, which focuses on providing humanoid robots to automakers, industrial manufacturers and logistics companies, is uniquely positioned because of its “hands-first” approach that approximates human dexterity, says cofounder and chief technology officer Olivia Norton. In this episode of the Tech Disruptors podcast, Norton sits down with Bloomberg Intelligence senior technology analyst Mandeep Singh to discuss the development of humanoid robots and their nexus with gen AI and large language models. 

Unifying the business communication stack from contact center to sales team to business collaboration is Dialpad’s focus. In this episode of the Tech Disruptors podcast, Craig Walker, founder and CEO, speaks about the company’s AI solutions across unified communication as a service, contact centers and conferencing. Walker sits down with Bloomberg Intelligence analyst Niraj Patel and dives into software-spending trends, Dialpad’s customer focus and how the company is position itself in a crowded landscape. Tune in to hear about AI disruption, Dialpad’s large language model that’s built on over 6 billion minutes of long-form conversation, and more.

Mass-scale storage may be ripe for disruption as NAND flash memory plays a bigger role within cloud and corporate IT environments, taking share from more energy-intensive hard disk-based storage arrays. In this episode of Bloomberg Intelligence’s Tech Disruptors podcast, Pure Storage CEO Charlie Giancarlo sits with BI analyst Woo Jin Ho on the company’s 15-year anniversary to discuss why its technology, software and total cost of ownership can lead to an all-flash storage environment within five years, while it aims to tame the data tsunami to support corporate AI adoption.