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Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job. Touch HERE to see open jobs.
Need to update your shop systems and software? Try Tekmetric HERE
Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE
Today, Jeff get's to catch up with Lisa Coyle and Sam Freeman from Promotive. They discuss the challenges of recruiting and retaining automotive technicians and service advisors. The team explores why job hopping is often misunderstood, saying that it’s frequently due to industry conditions rather than technician performance. They highlight the importance of building mentorship and supportive shop cultures, revealing how both technicians and advisors benefit from ongoing training and honest communication.
Timestamps:
00:00 Changing Hiring Dynamics
09:17 "Diagnostic Tech Misalignment"
14:45 Employee Growth and Retention Strategies
19:06 "Show Me the Proof"
22:23 "Workplace Dynamics and Expectations"
26:34 "Underpaid Service Advisors Debate"
32:14 "Bridging Advisor-Technician Divide"
37:29 "Incentivizing Flat Rate Pay Notifications"
42:30 "Harbor Freight Tools Debate"
50:42 "Be the Person Who Inspires"
57:07 "Flat Rate Payment Inequity"
01:00:50 "Consumer Expectations and Instant Gratification"
01:04:12 "Treat Others with Courtesy"
01:08:42 "Top Accomplishment Interview Question"
01:14:57 "Qualified Teachers Matter"
Follow/Subscribe to the show on social media!
TikTok - https://www.tiktok.com/@jeffcompton7
YouTube - https://www.youtube.com/@TheJadedMechanic
Facebook - https://www.facebook.com/profile.php?id=100091347564232
By Jeff Compton4.5
4242 ratings
Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job. Touch HERE to see open jobs.
Need to update your shop systems and software? Try Tekmetric HERE
Wanna go to Tekmetric's first ever industry training event Tektonic? Register HERE
Today, Jeff get's to catch up with Lisa Coyle and Sam Freeman from Promotive. They discuss the challenges of recruiting and retaining automotive technicians and service advisors. The team explores why job hopping is often misunderstood, saying that it’s frequently due to industry conditions rather than technician performance. They highlight the importance of building mentorship and supportive shop cultures, revealing how both technicians and advisors benefit from ongoing training and honest communication.
Timestamps:
00:00 Changing Hiring Dynamics
09:17 "Diagnostic Tech Misalignment"
14:45 Employee Growth and Retention Strategies
19:06 "Show Me the Proof"
22:23 "Workplace Dynamics and Expectations"
26:34 "Underpaid Service Advisors Debate"
32:14 "Bridging Advisor-Technician Divide"
37:29 "Incentivizing Flat Rate Pay Notifications"
42:30 "Harbor Freight Tools Debate"
50:42 "Be the Person Who Inspires"
57:07 "Flat Rate Payment Inequity"
01:00:50 "Consumer Expectations and Instant Gratification"
01:04:12 "Treat Others with Courtesy"
01:08:42 "Top Accomplishment Interview Question"
01:14:57 "Qualified Teachers Matter"
Follow/Subscribe to the show on social media!
TikTok - https://www.tiktok.com/@jeffcompton7
YouTube - https://www.youtube.com/@TheJadedMechanic
Facebook - https://www.facebook.com/profile.php?id=100091347564232

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