In this episode, #1 Bestselling Author and Highly Acclaimed business & Entrepreneur Expert, Mel Abraham, talks about negotiation, helps you understand the concept of conflict and shows you how you can go from contention to solution. In any type of negotiation, if you don't get it right, it's going to be an energy drain, the conversation will stall and you find yourself in a constant battle. If you get it right, you start to make progress, get some understanding and finally, produce some sort of resolution.

The 3 principles that you need to understand are:

1. The details bogs you down
2. The meaning that people give to situations is highly emotional
3. We need to find our solutions above the meaning and details

The Solution Pathway

To go from contention to solution, there are a couple of things to understand:

• Observations: What happened? This is the detail, the stuff that we get caught into and we can’t get away from it because we’re stuck in the specifics.
• Emotions: What made it happen? What are the meanings placed in it? We need to understand the meaning that comes from it.
• Realizations: What is it about? This is where your solutions can be found.

What they are doing

• Excavation: At an observation level, they dig into the problem and create a hole of emotions.
• Personalization: Once they dig in, they make it personal.
• Escalation: This is when we start to really have problems. People are worried about the details and escalating it.

What they should be doing

• Information: At the observation level, we actually should be getting the facts and not placing blame on anyone.
• Appreciation: Acknowledge and realize what they are feeling. Identify the difficulties and emotions without discounting it. Have empathy.
• Resolution: At the highest level, we finally get to the resolution.

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ABOUT MEL ABRAHAM

Mel is the founder of BusinessBreakthrough Academy and Thoughtpreneur Academy where he helpsentrepreneurs bring their businesses to the world and build thelifestyle that they want. Mel is one the most sought afterentrepreneurial mentor and strategic thinkers of our time. Unlikemany other so called “business coaches”, Mel has lived everythinghe teaches and continues to do so. Mel has built, bought and soldnumerous multimillion-dollar businesses for himself as well as hisclients. As the author of The Entrepreneur’s Solution: The ModernMillionaire’s Path to More Profit, Fans & Freedom Entrepreneur,Mel’s strategies have helped build thousands of businesses and havegenerated hundreds of millions of dollars for his clients, rangingfrom large corporations to startups and small family-ownedbusinesses.

Mel is a true believer in theentrepreneurial way of life and says that this “new frontier” isthe paradigm