What happens when your dental office gets hacked five months into your startup—and you’re staring down a $50,000 ransom? In this episode, Eric and Alex share the real story of how a cyberattack locked Eric's entire practice out of Open Dental, and how he found out the hard way that relying on your IT company isn’t enough. Joined by Carrie and Tessa from DIS, we dive into wild (and very real) stories of cyberattacks, lawsuits, and unexpected claims—and the insurance policies that saved practices from total disaster.

If you’ve ever said, “That’ll never happen to me,” this one’s for you.