Bulletproof Dental Practice Podcast Episode 14

Host: Dr. Peter Boulden / Atlanta Dental Spa

Guest: Charissa Wood / Atlanta Dental Spa

Key Takeaways:

• Create an appointment flow that will ensure consistency
• Consistency is one of the biggest reasons for her success
• Give customized care to every patient
• Find the balance between consistency and tailored care
• Educate patients about the process and the value you offer
• Be aware of your patient's situation and empathize where they are
• Be open to change - either new technology or new processes
• Assess your hygiene department and be willing to make changes if you're not happy with its production
• Fuel the fire by exposing your hygienist to further learning
• Create a plan together with your hygienist and be collaborative
• Hygiene can be a standalone income source and not just a "loss leader" / necessity
• In every hygiene step you do, help the patient understand where they are so they can make the best decisions for themselves

Tweetables:

"We're not there to fix teeth. We're there to help people." - Charissa Wood