The Action Catalyst

The Amazon Way, with John Rossman (Customer Service, Vision, Leadership, Business)

06.27.2023 - By Southwestern Family of PodcastsPlay

Download our free app to listen on your phone

Download on the App StoreGet it on Google Play

Business strategist, leadership expert, and former Amazon executive John Rossman explains some of the principles essential to how Amazon became the consumer and media giant they are today, including customer obsession, keeping a broad vision, keeping an eye on OKR's (objectives and key results), setting the right incentives to create movement, making sure leaders are never done learning, and always taking the next best available action.

More episodes from The Action Catalyst