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In this episode, Jeff Compton is joined by his longtime friend and colleague Bryan Pollock. Bryan remembers stories of diagnostic mishaps and stresses the importance of following proper service information and thorough quality control processes. Together, they highlight the critical need for ongoing technician training, investing in apprenticeship programs, and fostering a culture of continuous improvement in the shop. 

00:00 Jade Mechanic Podcast: Frustration Episode

10:26 Accountability in Automotive Repairs

12:00 Cost of Staff Training Commitment

20:59 "Diagnostic Limits in Auto Shops"

25:37 "Effective Group Communication Tip"

29:13 Nissan Programming Challenges

33:58 Tool Investment Strategy

39:02 Flaws in Production-Based Pay

44:57 Multiple Children Shadowing Experience

50:13 "Social Media & Royalty Auto Insights"

53:15 Training and Career Progression Importance

59:21 Delayed Realizations and Regrets

01:05:02 Chrysler Pacifica Clutch Issue

01:09:39 "Identifix: Underappreciated Diagnostic Tool"

01:20:02 Mystery of the Lake's Knowledge

01:21:02 Cost-Effective Local Training Option

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