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The Booking Call Debate: Pros, Cons, and Alternatives
The client booking call—also known as a discovery call or inquiry call—is one of the most debated steps in the photography client experience. Some photographers swear by it as a way to increase bookings and build trust, while others feel it creates unnecessary barriers. So, do you really need to require a phone call before a client books?
In this episode, we’re breaking down:
- The pros of booking calls, including stronger client connections, simplified planning, and a high-touch experience.
- The cons of booking calls, like scheduling challenges, added barriers for busy clients, and hidden pricing concerns.
- Alternatives to phone calls that still create a smooth and aligned client experience—without the hassle.
If you’ve ever wondered whether to include (or ditch) phone calls in your workflow, this episode will help you decide what fits best for you and your business!
// LINKS MENTIONED //
https://www.leahoconnell.com/homestyle
https://www.leahoconnell.com/newsletter
Honeybook: https://share.honeybook.com/leah9738526
Showit: https://showit.com/r/jt922s
// CONNECT WITH LEAH //
Website: https://www.leahoconnell.com
Instagram: https://www.instagram.com/leahoconnell.photo
Full Show Notes and Written Recap of the Episode: https://leahoconnell.com/should-you-incorporate-a-phone-call-in-your-photography-client-experience/
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By Leah O’Connell
4.8
1818 ratings
The client booking call—also known as a discovery call or inquiry call—is one of the most debated steps in the photography client experience. Some photographers swear by it as a way to increase bookings and build trust, while others feel it creates unnecessary barriers. So, do you really need to require a phone call before a client books?
In this episode, we’re breaking down:
- The pros of booking calls, including stronger client connections, simplified planning, and a high-touch experience.
- The cons of booking calls, like scheduling challenges, added barriers for busy clients, and hidden pricing concerns.
- Alternatives to phone calls that still create a smooth and aligned client experience—without the hassle.
If you’ve ever wondered whether to include (or ditch) phone calls in your workflow, this episode will help you decide what fits best for you and your business!
// LINKS MENTIONED //
https://www.leahoconnell.com/homestyle
https://www.leahoconnell.com/newsletter
Honeybook: https://share.honeybook.com/leah9738526
Showit: https://showit.com/r/jt922s
// CONNECT WITH LEAH //
Website: https://www.leahoconnell.com
Instagram: https://www.instagram.com/leahoconnell.photo
Full Show Notes and Written Recap of the Episode: https://leahoconnell.com/should-you-incorporate-a-phone-call-in-your-photography-client-experience/