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This New Patient Group Podcast (formally known as the Doctor Diamond Club Podcast) dives deep into real life examples of the scary lost opportunity numbers that occur via every aspect of the new patient appointment process. Real life examples will be discussed that show the short and long term effects of lost revenue and patient care. It also discusses ways to turn these lost opportunities into better treatment acceptance by having improved visibility of each aspect of the practice environment from the digital presence all the way to the financial presentation and everywhere in between.

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Today's New Patient Group Podcast (formally known as the Doctor Diamond Club Podcast) focuses on the five ways to positively change employee and management behavior in order to best grow your practice. 

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Today's New Patient Group Podcast (formally known as the Doctor Diamond Club Podcast) focuses on the steps necessary to best change employee and management behavior in order to best grow your dental or orthodontic practice. Learn how to best grow your practice with these five steps proven to positively change employee and management behavior.

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Today's New Patient Group Podcast (Formally known as the Doctor Diamond Club Podcast) focuses on how to obtain better oversight of your dental practice and orthodontic practice through Employee Performance Indicator™ Tracking. Grow your dental and orthodontic practice at record levels by learning these famous data tracking measures and how to best apply them to your practice. Also, listeners will receive promo codes to receive our EPI™ 100% Free at www.NPGUniversity.com 

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The New Patient Group Podcast (Formally known as the Doctor Diamond Club Podcast) New Patient Group is off to a great start in 2019. Today's episode fills you in on the launch of our virtual store, upcoming podcast guests, upcoming podcast topics and keynote speaking events around the globe. We will be welcoming back Dr. Howard Farran and excited to have Invisalign Faculty Speaker, Dr. David Boschken with us as well. We thank you for your listening and please remember to subscribe via the podcast app on you smartphone. 

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Implement these three simple, but powerful strategies to instantly impress your patients. Improve your patient experience for both your new and existing patients.

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The absence of psychology means the absence of customer service. Simply, put your patient experience suffers, which means your conversion suffers. Why? People purchase your experience and not the treatment/goods you sell. This episode dives deep into the psychology of customer service and how to provide an experience to your clientele to defeat your competition. 

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Three strategies to help ensure 2019 is your best year ever. Proven methods for a better business, better employees and a better you.

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It was a great first podcast season and we thank all of you for listening. This podcast reviews 2018 and also prepares you for what is coming in 2019. 

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Important podcast and company updates, a thank you to all of our loyal listeners and a description of upcoming episodes.