The Brian Wright Show

By Brian WrightBusiness Marketing Management

The Brian Wright Show episodes

April 22, 2019 Why YouTube is the New Google and How to Use it to Grow your Practice
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Set your dental, orthodontic or alternative specialty practice up for success by utilizing unique digital marketing methods that other practices do not even know about. YouTube has become the new Google and a wonderful way to grow your practice. It is important to understand why it is about to become the largest search engine in the world and the ways you can use it to crush your competition.
20 min
April 19, 2019 The Current State of Orthodontics - Remaining Bullish with Guest Chris Bentson
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The New Patient Group Podcast welcomes guest Chris Bentson to discuss the state of orthodontics, the private practice, DSOs and the recent lawsuit involving the Invisalign Stores.
38 min
March 26, 2019 Effective Training Methods - 5 Steps to Ensure a Fabulous Team
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Welcome to the New Patient Group Podcast and today's episode discusses the 5 Steps you can install in order to ensure you create an exceptional team that places the business aspects of your practice on auto-pilot. Utilize these five steps at your practice to improve employee performance, customer service, conversion, revenue and more.
52 min
March 11, 2019 How Lost Opportunities Kill - The Very Scary Numbers You Need to Know
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This New Patient Group Podcast (formally known as the Doctor Diamond Club Podcast) dives deep into real life examples of the scary lost opportunity numbers that occur via every aspect of the new patient appointment process. Real life examples will be discussed that show the short and long term effects of lost revenue and patient care. It also discusses ways to turn these lost opportunities into better treatment acceptance by having improved visibility of each aspect of the practice environment from the digital presence all the way to the financial presentation and everywhere in between.
50 min
March 04, 2019 Five Ways to Positively Change Human Behavior to Best Grow your Practice
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Today's New Patient Group Podcast (formally known as the Doctor Diamond Club Podcast) focuses on the five ways to positively change employee and management behavior in order to best grow your practice.
1 hr
March 04, 2019 The Five Steps to Changing Human Behavior to Best Grow your Practice
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Today's New Patient Group Podcast (formally known as the Doctor Diamond Club Podcast) focuses on the steps necessary to best change employee and management behavior in order to best grow your dental or orthodontic practice. Learn how to best grow your practice with these five steps proven to positively change employee and management behavior.
1 hr
February 25, 2019 Data Metrics that Matter - How to Obtain Better Visibility of your Practice
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Today's New Patient Group Podcast (Formally known as the Doctor Diamond Club Podcast) focuses on how to obtain better oversight of your dental practice and orthodontic practice through Employee Performance Indicator™ Tracking. Grow your dental and orthodontic practice at record levels by learning these famous data tracking measures and how to best apply them to your practice. Also, listeners will receive promo codes to receive our EPI™ 100% Free at www.NPGUniversity.com
49 min
February 18, 2019 The Buzz ... Important Updates
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The New Patient Group Podcast (Formally known as the Doctor Diamond Club Podcast) New Patient Group is off to a great start in 2019. Today's episode fills you in on the launch of our virtual store, upcoming podcast guests, upcoming podcast topics and keynote speaking events around the globe. We will be welcoming back Dr. Howard Farran and excited to have Invisalign Faculty Speaker, Dr. David Boschken with us as well. We thank you for your listening and please remember to subscribe via the podcast app on you smartphone.
6 min
February 04, 2019 Three Strategies to Instantly Impress your Patients
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Implement these three simple, but powerful strategies to instantly impress your patients. Improve your patient experience for both your new and existing patients.
17 min
January 09, 2019 Grow your Practice with the Psychology of 5-Star Customer Service
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The absence of psychology means the absence of customer service. Simply, put your patient experience suffers, which means your conversion suffers. Why? People purchase your experience and not the treatment/goods you sell. This episode dives deep into the psychology of customer service and how to provide an experience to your clientele to defeat your competition.
1 hr 7 min

About The Brian Wright Show

From the publisher's feed

Where entrepreneurs, business executives, small businesses and corporations come to master transformational leadership, high-performing culture, client acquisition, and elite hospitality to…

modernize, grow and scale your business. Leadership, Culture, Sales, Hospitality & Marketing - When Brian Wright's Five to Thrive come together to operate as one ... Record business growth is achieved!

Welcome to The Brian Wright Show —the ultimate business podcast for ambitious entrepreneurs, founders, CEOs, executives, and business owners who want to build a thriving company, lead exceptional teams, and drive predictable revenue.

Hosted for visionaries who know that sustainable business growth requires a complete, end-to-end strategy, this show breaks down the five core pillars of high-growth organizations: Leadership, Workplace Culture, Sales Optimization, Client Hospitality, and Modern Marketing.

Whether you are scaling a professional services firm, running a multi-site practice, managing a local business, or building a brand from the ground up, each episode delivers actionable frameworks, executive coaching insights, and real-world strategies you can implement immediately.

What We Cover:

Transformational Leadership & Management: Master executive mindset, strategic decision-making, operational efficiency, team accountability, scaling operations, and business owner time management. Learn how to transition from a burnt-out manager to an empowered CEO.
Organizational Culture & Talent Retention: Discover proven employee retention strategies, onboarding systems, team motivation, incentive structures, internal communication, and how to foster a continuous learning mindset that eliminates high turnover.
Sales Process, Pipelines & Conversion: Step up your revenue growth with high-converting sales scripts, objection handling, closing techniques, pipeline management, CRM optimization, consultative selling, and value-based pricing tactics.
Customer Experience & Elite Hospitality: Learn how top brands leverage world-class client experience, customer service excellence, brand loyalty, referral systems, client retention, and guest satisfaction to create raving fans and high lifetime value.
Marketing Strategy & Lead Generation: Unpack digital marketing trends, organic search (SEO), content strategy, social media marketing, local SEO, paid ads, client acquisition funnels, positioning, and modern brand storytelling.

Why Listen?

Top business leadership isn’t about transactional management—it’s about creating an undeniable culture, a seamless customer experience, and a high-converting sales engine that fuels enterprise value. Stop trading time for money, eliminate organizational friction, and turn your business into a self-sustaining asset.

Subscribe now on Apple Podcasts, Spotify, or YouTube to stay ahead of the curve with fresh episodes dropped every week.