In this episode, we dive into one of the biggest concerns facing independent hearing clinics, how to compete with the massive chains, groups, and manufacturer-owned practices dominating the market.

Oli breaks down the four powerful advantages that private practices still hold, and how to lean into them to stay relevant, profitable, and preferred.

You’ll hear about:

• The agility of independents in adapting to market shifts

• Why personal relationships still beat marketing budgets

• How to use your brand and voice to build real loyalty

• The strategic edge you didn’t know you had

Learn more at www.orange-gray.com

The New Growth Playbook: How to Prepare Your Clinic for 2026’s AI-Driven Reality

AI Search is rewriting the rules of online visibility - and most hearing care clinics aren’t ready.

In this short but important episode, Oli shares what’s changing with Google’s AI Mode and ChatGPT, why traditional SEO strategies are becoming outdated, and how the smartest practices are adapting to stay visible, trusted, and chosen.

Plus, discover how to join the upcoming live webinar on Tuesday, August 12—where [Your Name] will break down the real-world strategies being used by top-performing clinics right now.

🎟️ Register now for the free webinar: 👉 https://join.orange-gray.com/invitation

Ben Thompson, Au.D., built the #1 tinnitus-focused YouTube channel in the world - but how did he do it?

In this interview, we unpack the strategy behind his rise, the content that resonated with millions, and the business model that turned views into value.

Whether you’re a hearing care professional looking to grow your own presence, or just curious about how a niche medical topic became a YouTube success story, this conversation is packed with insights, lessons, and inspiration.

In this video:

The origin story of Treble Health’s YouTube journey The content approach that outperformed industry expectations Mistakes made and lessons learned along the way How YouTube turned into a key driver of patient trust and business growth What every health professional can learn from Ben’s approach 📈 Interested in building your own authority through content? This is a masterclass in doing it the right way.

In this Q&A special, Oli answers your most pressing questions about what actually works in hearing care marketing today.

From the real value of traditional marketing to whether patients care about SEO (spoiler: they don’t), this episode cuts through the noise and gives straight answers.

Is your team a zoo? Nigel Risner thinks it should be - if you know how to lead it.

In this powerful and entertaining conversation, international speaker and author Nigel Risner breaks down his Zoo Keeper Communication Model - a game-changing way to understand and connect with anyone, whether you’re managing a team, running a business, or trying to survive family dinner.

You’ll learn:

✅ The 4 communication styles (Lion, Monkey, Dolphin, Elephant)

✅ How to identify your own dominant style

✅ What most leaders get wrong when managing people

✅ How to become a Zoo Keeper and lead with impact

✅ Real-life stories from Nigel’s work with CEOs, schools, and global brands

If you've ever thought, “Why don’t they just GET what I’m saying?” - this one’s for you. 📚

Discover more about Nigel Risner: https://nigelrisner.com

If your schedule isn’t full, your first instinct might be to blame marketing.

But what if the real problem is positioning?

In this episode of The Business of Hearing, Oli explains why many practices struggle to attract the right patients, not because of poor marketing, but because they haven’t clearly defined who they’re for.

You’ll discover:

• Why “trying to appeal to everyone” is a fast path to mediocrity

• How to reposition your brand around your ideal patient

• The subtle mistakes that make strong clinics look generic

• A step-by-step way to clarify your offer and attract the right people

This isn’t about asking harder, it’s about creating an experience that naturally earns 5-star reviews.

In this episode of The Business of Hearing, Oli shares the simple (but powerful) shifts that turn ordinary patient experiences into glowing testimonials, without needing to chase, beg, or game the system.

You’ll learn:

• Why review quantity matters less than quality (especially in AI search)

• The “banana rama” principle for building review-worthy moments

• Where most clinics go wrong when asking for reviews

• How to build a patient experience that earns reviews automatically

Marketing legend Marcus Sheridan joins Oli to unpack one of the biggest mindset shifts in private healthcare:

👉 Your business isn’t just a clinic anymore — it’s a media company.

In this bonus episode, they break down how patient behaviour is changing, why old-school SEO won’t cut it, and what clinics must do to build trust before the first appointment.

You’ll learn:

• Why YouTube is the most powerful platform for private practices

• How to out-position competitors before a patient ever calls

• What “They Ask, You Answer” really means in 2025

• How to stop being invisible online — and start owning attention

If you want patients to choose you before they ever meet you, don’t miss this one.

The hearing care industry is changing fast — and the old ways of winning new patients aren’t cutting it anymore. In this video, you’ll discover the 3 major market shifts that are redefining how independent hearing clinics grow in 2025 and beyond. From shifts in patient behavior to changes in how people find and choose care, this is a must-watch if you want to stay ahead of the curve. 👂 Whether you’re a practice owner, audiologist, or marketing lead, understanding these trends will help you make smarter decisions — and avoid falling behind. 📌 What we’ll cover: – Why traditional marketing is becoming less effective – The platforms and strategies rising in influence – What today’s patients really want when choosing a provider 👍 Like this video if you're focused on growth 📩 Subscribe for weekly insights on hearing care marketing 💬 Drop a comment: Which of these changes are you noticing most? #HearingCareMarketing #PrivatePracticeGrowth #PatientAcquisition #AudiologyMarketing #HearingClinicTips

You don’t see the doubts. The late nights. The quiet moments where confidence slips and questions creep in.

From the outside, things might look like they’re going well — but behind the curtain, it’s messier. More human. More real.

In this episode, I open up about the parts of this journey I rarely talk about. The pressure to keep it all together. The fear of getting it wrong. The tug-of-war between building something meaningful and staying present in the moments that matter most.

There’s no framework in this one. No perfect conclusion. Just a reminder that if you're still figuring it out… you’re not alone.