The Business Warrior Within

The Business Warrior Within

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The Business Warrior Within episodes

  • What To Do When You're Ghosted

    The Sales Warrior Within | Season 2 Episode 23 - What To Do When You're Ghosted

    Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

    "Good Selling, Good Leading, Good Living." - Andy Olen

    What To Do When You're Ghosted

    • Andy Olen talks about the phenomenon of "Ghosting" 
    • Ghosting is when a customer doesn't return calls, is nowhere to be found, and ignores the salesperson's messages and communication
    • There are three reasons why customers may ghost salespeople - conflict aversion, working with a competitor, and prioritizing other efforts
    • Andy walks through each of these situations and then provides advice on how salespeople can manage each situation
    • Using connection, communication, and cooperation, Andy reminds listeners to always take the high road, even when being ghosted
    • Purchase Andy's Customer Presentation Excellence Course
      Invest in Andy's Online Negotiation Courses

      Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

      15 min
    • Macro-Economic Challenges May Create Opportunities

      The Sales Warrior Within | Season 2 Episode 22 - Macro-Economic Challenges May Create Opportunities

      Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

      "Good Selling, Good Leading, Good Living." - Andy Olen

      Macro-Economic Challenges May Create Opportunities

      • Obstacles for ALL are opportunities for the Sales Warrior
      • As interest rates rise and inflation accelerates, it's a difficult moment for salespeople and businesses
      • However, salespeople who stay sharp, accelerate their skills, and listen closely to their customers will overcome challenges faster than others
      • Andy Olen provides insights and advice on how salespeople can navigate challenging macro-economic moments like the one we are in now
      • Purchase Andy's Customer Presentation Excellence Course
        Invest in Andy's Online Negotiation Courses

        Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

        17 min
      • Alternatives: Important Forces in Sales

        The Sales Warrior Within | Season 2 Episode 21 - Alternatives: Important Forces in Sales

        Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

        "Good Selling, Good Leading, Good Living." - Andy Olen

        Alternatives: Important Forces in Sales

        • Alternatives are powerful forces in sales
        • Andy Olen unpacks the pros and cons of alternatives and alternative powers
        • As always, Andy provides real-world examples to bring home the ideas
        • Limit customer alternatives to level the playing field
        • Maximize alternatives as a salesperson when possible
        • Purchase Andy's Customer Presentation Excellence Course
          Invest in Andy's Online Negotiation Courses

          Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

          14 min
        • The Power of Reciprocity in Sales

          The Sales Warrior Within | Season 2 Episode 20 - The Power of Reciprocity in Sales

          Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

          "Good Selling, Good Leading, Good Living." - Andy Olen

          The Power of Reciprocity in Sales

          • Reciprocity is a powerful sales force
          • As Sales Warriors, we need to understand and harness the power of reciprocity
          • Reciprocity is the force that compels people to want to "return the favor" to others
          • Andy shares a favorite and powerful story on reciprocity, Mints & Gratuities
          • As a salesperson, authentically and genuinely create moments of authenticity for your customers throughout the sales process
          • Seek opportunities that encourage your customers to want to "return the favor."
          • Purchase Andy's Customer Presentation Excellence Course
            Invest in Andy's Online Negotiation Courses

            Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

            13 min
          • Prospecting: Create the Habit

            The Sales Warrior Within | Season 2 Episode 19 - Prospecting: Create the Habit

            Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

            "Good Selling, Good Leading, Good Living." - Andy Olen

            Prospecting: Create the Habit

            • Sales prospecting, it's all about creating consistent and strong habits
            • Do a little bit every day
            • Find the tools that will help you maximize your prospecting effort like LinkedIn Sales Navigator
            • For prospecting in your local community, consider joining the Chamber of Commerce
            • Take it one step further and volunteer to speak at the chamber
            • For opportunities around the world turn to digital tools to assist you
            • Make prospecting a habit and you'll be well on your way to new leads and opportunities
            • Purchase Andy's Customer Presentation Excellence Course
              Invest in Andy's Online Negotiation Courses

              Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

              12 min
            • A Tough or Good Moment? You Get to Decide

              The Sales Warrior Within | Season 2 Episode 18 - A Tough or Good Moment? You Get to Decide

              Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

              "Good Selling, Good Leading, Good Living." - Andy Olen

              A Tough or Good Moment? You Get to Decide

              • Andy reflects on a short conversation he had at the bar the other day
              • "Have things gotten just a bit worse since COVID started?"
              • Reflections on customer service and how Sales Warriors have the power to choose how to engage customers
              • A call to action to salespeople to engage with positive communication, a smile, and a cooperative approach
              • We, Sales Warriors, can make a positive difference at this moment
              • Purchase Andy's Customer Presentation Excellence Course
                Invest in Andy's Online Negotiation Courses

                Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

                10 min
              • The Nobility in Sales

                The Sales Warrior Within | Season 2 Episode 17 - The Nobility in Sales

                Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

                "Good Selling, Good Leading, Good Living." - Andy Olen

                The Nobility in Sales

                • There is nobility in selling
                • Andy encourages listeners to examine the attributes of a great personal relationship and take the same approach in their professional life - build relationships with connection, communication, and cooperation
                • Negative sales stereotypes come from inexperienced salespeople guiding customers through big and material purchases in life - consider home buying and a car purchase
                • It's up to us to recognize the Sales Warrior Within and work to promote our industry and approach
                • Further, it's important, even if you are not a salesperson, to recognize that great life skills are great sales skills and visa-versa
                • Bring out the Sales Warrior Within and continue to promote the nobility of our sales profession - great salespeople create great outcomes for others, and that's noble
                • Purchase Andy's Customer Presentation Excellence Course
                  Invest in Andy's Online Negotiation Courses

                  Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

                  16 min
                • Closing The Sale With Confidence

                  The Sales Warrior Within | Season 2 Episode 16 - Closing The Sale With Confidence

                  Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

                  "Good Selling, Good Leading, Good Living." - Andy Olen

                  Closing The Sale With Confidence

                  • Andy shares his thoughts on how to close sales opportunities with genuineness, authenticity, and confidence
                  • Andy learned while running campaigns that politicians have to ask for the vote
                  • Find ways, using your authentic voice, to conclude the sales process and deal
                  • Clients want to see a conclusion as well; they are often waiting for the salesperson to take the lead
                  • Asking for the close also gives salespeople the benefit of knowing exactly who the decision-maker is
                  • Closing is not hard, and it just takes practice and purposefulness
                  • Call to Action: Put a few good closing sales lines on your toolbelt
                  • Andy provides multiple examples of closing lines for you to make your own
                  • Purchase Andy's Customer Presentation Excellence Course
                    Invest in Andy's Online Negotiation Courses

                    Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

                    14 min
                  • Be Ready to Move From Informal to Formal Negotiations

                    The Sales Warrior Within | Season 2 Episode 15 - Be Ready to Move From Informal to Formal Negotiations

                    Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

                    "Good Selling, Good Leading, Good Living." - Andy Olen

                    Be Ready to Move From Informal to Formal Negotiations

                    • Savvy customers catch too many salespeople in Informal Negotiations
                    • Informal moments set the table for the formal moments later on in
                    • Andy shares three Rs and best practices to ensure that salespeople navigate informal moments with thoughtfulness and success
                    • All cooperative negotiations can lead to Triple Win Outcomes - master Informal moments and enjoy the success at the upcoming formal negotiations
                    • Andy thanks the many listeners joining Andy's Instagram Live feed.

                    Purchase Andy's Customer Presentation Excellence Course
                    Invest in Andy's Online Negotiation Courses

                    Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

                    13 min
                  • Sell While You Sleep

                    The Sales Warrior Within | Season 2 Episode 14 - Sell While You Sleep

                    Andy Olen is a Sales & Leadership Trainer and High-Performance Coach. Andy works with talented salespeople, business teams, and leaders who seek empowerment, improvement, and insight. Andy's clients strive to be the best in class.

                    "Good Selling, Good Leading, Good Living." - Andy Olen

                    Sell While You Sleep

                    • Andy provides insights and ideas on how you can rotate your sales effort to create momentum and gains while you sleep
                    • F1 and the Power of Branding
                    • Salespeople and entrepreneurs gain advantages as they build brands
                    • Set a goal to build a sales brand that allows you to wake up to new leads, new opportunities, and best-of-all NEW customers each morning
                    • Sell while you sleep and let momentum take you further
                    • Andy thanks the many listeners joining Andy's Instagram Live feed.
                    • Purchase Andy's Customer Presentation Excellence Course
                      Invest in Andy's Online Negotiation Course, The "Yes, If" Mindset Master Class

                      Get in touch with [email protected]. Andy enjoys engaging with the Sales Warrior Community.

                      16 min

                    About The Business Warrior Within

                    From the publisher's feed

                    Welcome to The Business Warrior Within, where we uncomplicate business skill by skill! I'm Andy Olen, your guide to unleashing your inner Business Warrior. Join me as I help talented professionals…