In this episode I sit down with Dr. David Hupp, an expert in fire service management and author of 'V.I.P.E.R. Improvement'. We discuss the integration of business improvement tools in fire departments, focusing on leadership, management, and efficiency. Dr. Hupp explains Lean Six Sigma methodologies, the importance of root cause analysis, and how to set SMART goals. We also touch on marketing strategies for recruitment, the significance of feedback loops, and the role of family support in a fire service career. Our discussion emphasizes the need for continuous learning and adapting to modern challenges in the fire service.

Takeaways

• Lean Six Sigma is crucial for improving fire service efficiency.
• Root cause analysis helps prevent recurring issues in departments.
• Setting SMART goals provides clarity and accountability.
• Marketing strategies are essential for recruitment in fire services.
• Feedback loops are necessary for effective surveys and improvements.
• The Burn Change Management Model aids in implementing changes successfully.
• Social media can be a powerful tool for recruitment.
• Continuous training is vital for personal and departmental growth.
• Family support plays a significant role in a fire service career.
• Business tools can enhance the operational side of fire departments.

Chapters

00:00 Introduction to Leadership in Fire and EMS

02:34 Understanding Lean Six Sigma and Its Application

05:21 Inspiration Behind Writing the Book

08:09 Business Models in Fire and EMS Departments

10:57 Root Cause Analysis in Healthcare and Fire Services

13:39 The Viper Improvement Framework Explained

16:17 Setting SMART Goals for Departments

19:15 Change Management in Fire Services

22:00 Marketing Strategies for Recruitment

24:39 Utilizing Social Media for Recruitment

27:21 Conclusion and Class Offerings

27:44 Crafting Effective Surveys for Honest Feedback

31:34 The Importance of Feedback Loops

33:33 The Journey into the Fire Service

36:03 Leadership and Positive Reinforcement in Fire Service

38:31 Balancing Family Life and Fire Service

42:46 Passion for Training and Extrication

45:11 Future Plans and Knowledge Sharing

Visit Dr. David Hupps' website for more information

https://viper-fire-ems.com/

Visit https://a.co/d/3tcngvK on AMAZON to purchase V.I.P.E.R. Improvement

Visit Key City Fire Conference more information

https://www.keycityfireconference.org/

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In this episode I sit down with Ben Wilson. Ben is the owner of F.D.I.R. Fire Training. Ben brings a positive and fresh new look to fire training. Through utilizing social media as a learning tool, Ben brings education to those looking for some quick, basic and informative lessons. He inspires others to bring that knowledge back to their fire departments and engage in conversations, which leads to hands on training.

Ben discusses the impact of positivity and the pursuit of perfection in personal growth. He emphasizes the contagious nature of positivity and the importance of surrounding oneself with like-minded individuals who strive for excellence without the pressure of achieving perfection. Ben believes in treating others with respect and dignity.

You can see the joy that Ben has for this career in his training reels and in our conversation.

You can find Ben Wilson on instagram as well as various training venues throughout the country. Ben Wilson will be a presenter at the Key City Fire Conference in Frederick County Maryland in March.

Takeaways

• Negativity is infectious, but positivity is even better.
• Chasing perfection is a continuous journey, not a destination.
• Surrounding yourself with positive people enhances your own mindset.
• Perfection implies completion, which can hinder growth.
• The pursuit of excellence should be a shared experience.
• Mindset plays a crucial role in personal development.
• Striving for improvement is more valuable than achieving perfection.
• Positivity can create a ripple effect in social circles.
• Embracing imperfection can lead to greater creativity.
• Continuous learning is essential for personal and professional growth.

fdirtraining.com

https://www.enginehousedesigns.com/

https://www.keycityfireconference.org/

https://notoriousfire.com/

In this conversation, Mike Goldstein shares his personal journey with strokes and migraines, emphasizing the importance of understanding these health issues. He discusses his experiences with migraines, the impact of a stroke on his life, and the discovery of a PFO (patent foramen ovale) that contributed to his health challenges. Goldstein encourages listeners, especially first responders, to prioritize their health, seek answers, and not dismiss symptoms as mere headaches. He highlights the need for awareness and self-care in the face of these medical conditions.

https://tedysteam.org/

https://www.heart.org/en/health-topics/congenital-heart-defects/about-congenital-heart-defects/patent-foramen-ovale-pfo

In this episode I had the privilege to talk with Captain Chad of the Austell Fire Department. Captain Chad Criss is a Bearers of the Oath Cadre member, as well as an Instructor for Elite Fire Training.

Chad Criss emphasizes the importance of being fully committed to the emergency services profession and how Faith plays an important role in his everyday life. He discusses the need for progression and growth within the field, highlighting that being 'all in' means not only excelling in one's role but also giving back to the community and sharing skills with others. Chris underscores the significance of continuous learning and development in providing effective service. Chris hits on the importance of having a positive role in his youth, How his Grandfather taught him the important facts in life and how those lessons still have meaning to this very day.

Takeaways

If you're all in, be all in.

Being all in is all about progression.

It's not being stagnant, it's moving forward.

Give back to the people you serve.

Great backseat fireman, even with 30 years.

Progression is key in emergency services.

Skills learned should be shared.

Commitment is essential in EMS.

All in means more than just a job.

It's about serving the community effectively.

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Registration is open for Bearers of the Oath

https://www.bearersoftheoath.org/

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https://www.nextrung.org/

Check out all the sweet swag from Notorious Fire Co.

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In this episode I sit down with Chris Whyte. Chris emphasizes the critical role of building inspections in fire safety and emergency preparedness. He discusses the importance of being aware of a building's condition, even if one is not the primary inspector, and highlights the need for continuous assessment to identify potential risks.

Chris is the Chairman of the NJ Firefighters Mutual Benevolent Association, the team coordinator for the NJ Critical Incident Stress Management Team and runs the Garden State Size Up page. Chris is incredibly passionate about getting help to his fellow brothers and sisters in the 1st Responders field when they need it the most. On our episode we dive into his work with the NJ CISM Team and his love for building construction.

Takeaways

• If your department is doing building inspections, you should still be looking around.
• Size up never stops.
• Soak in that building as much as you can when it's not on fire.
• Next time you might be there, it might be on fire.
• Knowing the condition of a building helps in emergency situations.
• Understanding risks is crucial for fire safety.
• Continuous assessment is key to preparedness.
• Inspectors should communicate findings effectively.
• Awareness of building conditions can save lives.
• Preparation is essential for effective emergency response.

Check out Engine House Designs

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nextrung.org

In this episode, I get to sit down with Deputy Chief David Hall of the Franklin Fire Department in NH. DC Hall is a seasoned firefighter, instructor and Leader. David talks about his journey in the fire service. We discuss the importance of passion, mentorship, and community engagement in firefighting, as well as the challenges of recruitment and retention in the current landscape. David shares insights on maintaining enthusiasm in the profession, connecting with younger generations, and the vital role of EMS in modern fire departments. The conversation emphasizes the need for strong leadership and a positive culture within fire departments to foster growth and satisfaction among firefighters.

Takeaways

• David Hall shares his journey in the fire service.
• The importance of military experience in shaping a firefighter's career.
• Teaching is a passion that enhances the fire service experience.
• Maintaining passion is crucial for longevity in the fire service.
• Connecting with younger generations is essential for the future of firefighting.
• Training and mentorship are key components of a successful fire department.
• Community engagement fosters better training and relationships.
• Staffing challenges are prevalent in many fire departments today.
• EMS plays a vital role in the fire service and community support.
• Recruitment strategies must adapt to current challenges in the workforce.
• Creative approaches to recruitment can help fill gaps in staffing.
• Retention is heavily influenced by department culture and leadership.

Chapters

00:00 Introduction to the Fire Service Journey

02:24 Career Path and Military Background

07:15 Teaching and Passion for Fire Service

10:14 Maintaining Passion in the Fire Service

14:02 Connecting with New Generations

18:27 Training and Mentorship in Fire Service

25:38 Community Engagement and Training Initiatives

32:25 Department Overview and Staffing Challenges

35:34 The Role of EMS in Fire Service

39:03 Recruitment Challenges in the Fire Service

45:02 Creative Recruitment Strategies

51:50 Retention Strategies and Department Culture

01:02:34 Succession Planning in Fire Departments

Check out my online shop at Notorious Fire Co.

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Check out Engine House Designs...Ignite the Pride

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In this episode I had this opportunity to sit down with 3 men who I respect immensely...Nate Sturm, Ian Schulte and Dan Nowill. All three are respected leaders in their departments. They have years of experience, knowledge and growth. We dive into the critical themes of leadership within the fire service, emphasizing the importance of setting standards, learning from failures, and fostering open communication. My guests share their experiences and insights on recruitment, training, and the necessity of caring for personnel's mental health. We discuss the balance between education and practical experience, the significance of sharing knowledge, and the various leadership styles that can be effective in different situations. Our conversation highlights the need for compassion and support within the fire service community, advocating for a culture that prioritizes mental well-being and open dialogue.

Takeaways

• Leadership is about caring for your people.
• Setting clear expectations is crucial for success.
• Learning from failures is a key aspect of growth.
• Open communication fosters a supportive environment.
• Education and experience both play vital roles in leadership.
• Sharing knowledge strengthens the fire service community.
• Mental health support is essential for firefighters.
• Different leadership styles may be needed for different individuals.
• Creating a culture of openness can help combat stigma.
• Compassion and love are fundamental to effective leadership.




Chapters

00:00 Introduction and Setting the Stage

01:53 Leadership in the Fire Service

05:06 The Importance of Standards and Expectations

10:53 Recruitment and Training Challenges

16:02 Learning from Failures

21:39 The Role of Education in Leadership

25:41 The Importance of Education and Experience

27:28 Lifelong Learning in the Fire Service

29:05 Sharing Knowledge and Resources

33:01 Leadership Styles and Their Impact

41:10 Caring Leadership and Its Benefits

48:19 Addressing Mental Health in the Fire Service

54:59 Creating a Supportive Environment

01:00:03 The Importance of Vulnerability and Openness

01:03:05 Leadership and Caring for Your Team

01:09:10 Conferences and Community Engagement

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Catch this episode and others on my YouTube page

https://www.youtube.com/live/2s2PVMwMEIM?si=B2ybzW3bX32qThJU

In this episode I have the honor of talking with Rob Fisher , Rob shares his extensive experience in the fire service, emphasizing the importance of leadership, mentorship, and the role of organizations like the Fools. Rob discusses the challenges faced by leaders in the fire service, particularly in navigating generational differences and the need for effective communication. Our discussion also dives into the specifics of quint operations, advocating for a mindset that prioritizes ladder truck functions over engine functions. In our conversation, Rob Fisher provides valuable insights and advice for aspiring leaders and firefighters, highlighting the significance of reflection, networking, and continuous learning in achieving success in the fire service.

Chapters

00:00 Introduction to Leadership and Fire Service

04:53 Rob Fisher's Background and Experience

09:29 The Importance of the Fools Organization

18:24 Involvement in FDIC and Conference Culture

27:21 Challenges in Leadership and Generational Differences

38:41 The Importance of Readiness in Leadership

41:30 Mentoring and Growth in Firefighting

45:35 The Role of Reflection in Leadership

52:22 Building Relationships for Success

56:31 Quint Operations and Hose Loads

Takeaways

• Rob Fisher emphasizes the importance of mentorship in the fire service.
• The Fools organization plays a crucial role in fostering brotherhood and professional development.
• Leadership challenges often stem from generational differences in the workplace.
• Effective leaders must be willing to solve problems and take on challenges.
• Reflection is key to personal and professional growth in firefighting.
• Quints should be treated as ladder trucks first, with hose loads adjusted accordingly.
• Networking is essential for career advancement in the fire service.
• Rejection in the application process is common; persistence is crucial.
• Building relationships is vital for effective leadership and teamwork.
• Continuous learning and adaptation are necessary for success in the fire service.

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If you are interested in joining a FOOLS chapter please visit

https://www.foolsinternational.com/

Check out FDIC

https://www.fdic.com/event-information/future-event-dates/

Check out Brothers in Battle

https://www.brothersinbattlellc.com/

In this episode, I had the honor of chatting with Eric Guida. We dive into the world of firefighting, focusing on the importance of nozzles, engine operations, and the innovative High Efficiency Nozzle (HEN). Eric shares his journey from aspiring veterinarian to seasoned firefighter, emphasizing the significance of mentorship and heart in the fire service. We discuss the benefits of smooth bore nozzles, the development of HEN, and the impact of new technologies like Turbo and Force nozzles on firefighting efficiency. Our conversation highlights the need for knowledge sharing and collaboration within the fire service to enhance safety and effectiveness in fire suppression. If this conversation peaks your interest about HEN Technologies, contact your rep for a demo today. If you are interested in joining the demo team, check out the HEN website for more information.

Chapters

00:00 Introduction to Nozzles and Fire Service Passion

04:04 Eric Guida's Journey to Firefighting

12:13 The Importance of Nozzle Work

17:49 The High-Efficiency Nozzle (HEN) Explained

21:01 The Story Behind HEN's Creation

23:09 Innovative Shutoff Mechanisms

25:51 Addressing Attack Package Challenges

29:35 Training and Improving Firefighting Techniques

33:08 Testing and Validation of Firefighting Equipment

35:04 Innovative Nozzle Designs and Their Benefits

38:11 Master Stream Nozzles: Titans and Their Impact

42:16 Hydraulic Ventilation Techniques with New Nozzle Technology

45:31 Advancements in Wildland Firefighting Equipment

48:11 The Importance of Knowledge Sharing in the Fire Service

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In this episode I had the privilege to talk with Wayne Jones (Uncle Wayne). We explore the multifaceted world of the fire service, focusing on mentorship, training evolution, and the importance of building respect and communication between instructors and students. We discuss the challenges posed by COVID-19, the significance of physical conditioning, and the role of tough love in teaching. Wayne shares insights from his experience as a firefighter and instructor, emphasizing the need for authenticity in writing and the impact of mentorship on future generations. Our conversation highlights the sacrifices made by firefighters and the importance of celebrating successes within the team. Thank you Wayne for your insight, experience and knowledge. I encourage all of you to check out The Firefighters Chalkboard, his youtube channel and his many publications.

Takeaways

• Mentorship starts on day one in the fire service.
• Setting expectations is crucial for effective teaching.
• Building respect is a two-way street between instructors and students.
• The evolution of training methods reflects changes in society.
• Tough love can be an effective teaching strategy.
• Physical conditioning is essential for firefighters.
• COVID-19 has impacted hands-on training for new recruits.
• Open communication fosters trust between instructors and students.
• Sharing knowledge is a responsibility of experienced firefighters.
• Authenticity in writing is vital for credibility.




Chapters

00:00 Introduction to Uncle Wayne and His Journey

02:56 The Importance of Mentorship in Fire Service

05:35 Setting Expectations and Building Respect

08:39 Adapting Teaching Methods for Today's Recruits

11:35 The Impact of COVID on Training and Learning

14:20 Tough Love and Encouragement in Instruction

17:00 The Role of Physical Conditioning in Firefighting

20:10 Creating a Comfortable Learning Environment

22:47 The Privilege of Teaching and Mentoring

25:36 Wayne's Writing Journey and His Books

34:29 The Duty of Mentorship

37:07 The Role of AI in Writing

41:59 The Importance of Passion in Writing

48:30 Mentorship in the Fire Service

54:45 Celebrating Success and Growth

https://youtube.com/@thefirefighterschalkboard?si=QaXyIfOpQl57YA4W

https://open.spotify.com/show/6nnwJtrgyKkWQ7vIuvElPA?si=30b0ab029e0641bf

https://a.co/d/fp8fu5M "Step up to the Chalkboard" on Amazon