The Collective Podcast

On this episode Shane and Kellen discuss the secret to getting google reviews from your customers. The guys also talk about the business that is generated from online reviews and how to stay on top of the customer’s mind.

1:20 Magic Window

4:45 Review strategies 

8:55 Intentionality with reviews

14:00 Don’t fight the roller coaster

17:33 Recap

Quotes:

“Yes, the industry is changing, but there is money to be made.”

“We closed half a dozen deals this year just from our reviews.”

“We are going to ask for feedback while they still need us.”

“Once that deal is closed, the last thing on the customer’s mind is the mortgage lender.”

Key Takeaways:

No matter the market conditions there are always to opportunities for your business to make money. 

Pick the right time to ask for your feedback/reviews from your partners and customers. 

The number one focus for reviews should be Google. 

Building out your google reviews will be a FREE lead generator. 

Work to create a 5 diamond experience.

Reviews will create organic traffic to help you provide leads to your agents. 

Show Links:

Free download: https://rebrand.ly/nlp-freevideoclass

Strategy Call: www.NLStrategyCall.com  

LO Lifeline Event: https://nextlevello.com/loan-officer-lifeline/

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

On this episode Sean Z and Kellen discuss the actionable tactics that you will take away from the LO Lifeline virtual event. The guys also talk about getting out of your own way and be real with where you are. 

1:30 LO Lifeline

3:25 Negativity kills

5:15 Change your perspective

7:48 Positive actions

12:53 It is easy to find excuses 

15:00 Actionable tactics

20:00 You have to do the work

Quotes:

“What you focus on, multiplies.”

“It is very easy right now to have some self doubt.”

“As a loan officer, are you going to adjust or are you going to stick your head in the sand.”

“We are focused on a lot of crap that we can’t control.”

“I can control my daily activities, my Actions That Matter.”

“Don’t be disappointed in the results you didn’t get, in the work you didn’t do.”

“Make a choice to have a great day or don’t. It is your choice.”

“You must do the work required to get the results desired.”

Key Takeaways:

LO Lifeline - $47 - 100% of the proceeds donated to America’s Mighty Warriors.

Are you paying attention when you have conversations with the people in your life. 

It is very easy to look at all the negativity in the world and apply that to your business. Do the opposite instead!

We focus on what we can’t control instead of what we can control.

Focus on your ATMs and your business will see the benefit. 

Don’t complain if you are not willing to put in the work. 

The work you do today will set up your next 6 months. 

Show Links:

Strategy Call: www.NLStrategyCall.com  

LO Lifeline Event: https://nextlevello.com/loan-officer-lifeline/ 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

On this episode Alba Lizarraga joins Sean and Kellen to talk about how she balances being a local originator in two different states. Alba shares how covid shaped her pivot in her business and talks about how to be successful in originating for two very different locations. 

2:55 Intro to Alba 

6:30 Multi-state lending

12:00 Originating in a new market

19:35 intentional effort 

Quotes:

“We have to love who we work with.” 

“If you’re fluent in another language there is a huge opportunity in the midwest.”

“2022 is the most important year to stay in your flow.”

“One of the things I love most about Next Level is all the different coaches that bring something different.”

Key Takeaways:

You have to be willing to travel to if you really want to be a local, multi-state originator. 

When circumstances not under your control give you a different market, you have to find your own way to adapt. 

You don’t have to chase agents if you work to attract the right ones.

You move to a new market, look for the opportunities that your competition gives you by doing what they won’t do. 

Show Links:

Strategy Call: www.NLStrategyCall.com  

LO Lifeline Event: www.LOLifeline.com

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

On this episode Jerry Merrick joins KT and Kellen to discuss how he community, education, and growth drives his business. Jerry also discusses how he differentiates himself in his market, and how his team has enabled him to get out of his own way. 

2:30 Intro to Jerry 

4:40 Building a business

9:05 Working on structure 

14:05 Rainmaker for the team

19:00 Next Level difference

Quotes:

“Next Level has given me an opportunity to create a growth strategy for myself.”

“I do loans that differentiates me from the market."

“Mortgages aren’t sexy, but they are essential.” 

“Our mantra is community, education, and growth.”

 “You have to find a way to differentiate yourself from every loan officer in your market.”

Key Takeaways:

Focusing on a niche can help you separate yourself from your competition. 

Try to stay away from the extremes of a one person band and a jack of all trades. 

You have to get out of your own way or you will be running in place. 

Know your customer, before you know your business. Have clarity. 

Show Links:

Strategy Call: www.NLStrategyCall.com  

LO Lifeline Event: https://nextlevello.com/loan-officer-lifeline/

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

On this episode, Arthur Miguez joins KT and Kellen to talk about how he has managed to grow his business in a down market. Arthur also talks about how he got started and what he focuses on to help him stand out. 

3:00 Intro to Arthur

9:15 What actions allow you to be up in production

13:52 Advice to stuck LOs

19:20 Challenges of creating processes 

Quotes:

“Being an assistant was probably the best thing that ever happened to me, because it allowed me to speed up my learning curve.”

“My biggest challenge wasn’t getting the business,  it was managing my pipeline.”

“Above all, you have to believe in yourself.”

“I have been extremely blessed to have had amazing people around me.”

Key Takeaways:

As you look to grow a loan officer, think about making them an assistant first so that they can learn the business. 

Confidence sells. Show your customers and partners that you are confident in your ability. 

Spending the time on your education is always a good investment as it will put you a cut above. 

Surround yourself with the best people you can find and you will learn how to be great. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h  

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our

On this episode Ravi Patel joins Sean and Kellen to talk about why he has no fear in a down market. Ravi also discusses how he is doubling down on his activities to grab market share, why being consistent is key, and to why approaching each day with a sense of purpose is always a winning strategy. 

1:50 Intro to Ravi

4:40 Double down and gain market share

6:30 What are you doing different this year

9:20 Making a name by being consistent

14:35 Team dynamics 

19:00 Power of Next Level

Quotes:

“Our mentality and focus is to double down on everything. It is all about gaining market share.”

“You can’t let the negativity get in between your ears.”

“The conversations are different this year. Now we are talking about appraisal gaps and waving contingencies, not about rate.”

“I didn’t know anyone, so I set out to make sure everyone knew about me.”

“Wake up and have a purposeful day.”

“Courage and cowardice are both contagious.”

Key Takeaways:

Being fearful of the market will end up hurting your business. 

Lean into the negativity with a positive mindset and that is how you will grab market share. 

Easiest thing you can do is be an educator with your clients and agents. Have the tough conversations up front. 

Doing happy hours aren’t anything new, but the way you do them makes all the difference. 

You have to understand that you are running a business. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode Demar Chapman joins Kellen and Sean to talk about how he has built a business that allows him to travel. Demar also discusses his niche of working with Real Estate investors and how that has allowed him to thrive in the downturn. 

2:25 Intro to Demar

6:45 Working with Real Estate investors

9:00 Traveling lifestyle

13:00 Building relationships

18:30 Take the time to enjoy life

Quotes:

“It was nice to be able to walk down and get fresh seafood right out of the ocean.”

“The downfall of traveling is I don’t get to meet with my clients in person as much as I used to.”

“What I consider a loyal client, is someone who does 5 loans with me a year.”

Key Takeaways:

When you go all-in on a niche, you have less competition and will find your business can weather market storms. 

Build a business that allows you to be remote, you can work from anywhere which allows you to be flexible with your travel. 

When you build a loyal client base, you don’t have to fight for referrals.

Showing appreciation is always a winning strategy.

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode Frazier joins Sean Z and Kellen to talk about all the opportunities for business that loan officers have in the current market. Frazier also talks about his new role inside next level, how the community was built for this market, and why this isn’t your daddy’s mortgage industry any more. 

1:45 Frazier's nnouncement

7:30 The power is in the group

13:45 This is different

16:15 Committing to the process

19:40 Power 90

Quotes:

“Next level is a like a real-time dynamic playbook for LOs that gets updated every day.”

“The power of our community is due to the collective expertise of our members.”

“I love times like these because of the opportunities that a market like this provides.”

“This isn’t your daddy’s mortgage industry anymore.”

“Business is always done in every market, the difference is who is doing the business.”

Key Takeaways:

Learning from an active mortgage pro will make all the difference in how you can approach your business. 

If you take what you learn and execute, you will be able to get business than you wouldn’t normally get.

These times are different and you need to be different in kind. 

Actions that matter is not just a saying, it is the foundation for success if you execute. 

Don’t waste the opportunity to learn from those that know how to win in any market. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode we feature a new series that we call The Pitch. When we see a new offering to the industry that we feel is noteworthy, we invite the providers on to pitch their product. 

For this episode, Jamie Ackerman of Keep U Current, joins Sean Z and KT to discuss how her service can help LOs provide a post closing red carpet experience to their clients.

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Contact Jamie: [email protected] 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode, Kellen, Sean, and KT recap all the amazing content that happened at the recent Las Vegas mastermind. The fellas talk about what they learned from the top REALTOR panel, how the community helps each other, and how the mastermind will help Next Level members succeed in 2022. 

1:25 Mastermind mindset

4:55 Importance of having a community

7:00 Realtor panel

12:15 True value

14:33 Find your tribe

Quotes:

“There was no fear in that room this weekend.”

“We have to take what the market gives us, good and bad.”

“It was great to hear our members say that this was exactly what they need to hear, in order to succeed in this market.”

“I promise you that there are 100 of our loan officers, that are implementing what they learned this past weekend.”

“The last thing agents want on a Monday is a bunch of loan officers calling them to talk about nothing.”

Key Takeaways:

If you know the exact strategies to focus on in your business, you can win in this market. 

Sitting still with the status quo will not help you succeed in 2022. 

Don’t try to attack this business by yourself. Lean into someone that has done this before. 

This isn’t a one size fits all industry. You have to have a different approach to each one of your agents.

You don’t have to be great at everything. Just be really good at a few simple things. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app