Karin Hurt and David Dye, the CEO and President, respectively, of Let’s Grow Leaders, dive into the findings of their book “Powerful Phrases For Dealing With Workplace Conflict”, including the REAL trends of workplace conflict and what’s driving it, the role of generational leadership styles, new world conflict vs old world conflicts, expectation violation, why silence is selfish, going with your G.O.A.T.s, scheduling the finish, having the courage to have the conversation, and contending with a "global staring contest with mortality".