Agency Intelligence: The Insurance Podcast Network

The Executive Sessions: Frank Friedman, CEO & President At IPFS


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What shapes a leader who has spent decades at the highest levels of business? Jason sits down with Frank Friedman, CEO & President at IPFS, for an Executive Session that blends personal stories with industry insight. From mentors who made a difference to premium financing, payments innovation, and the future of insurance tech, this conversation highlights the human side of leadership.


Key Topics:

  • Early career mistakes that shaped Frank’s leadership style

  • The mentors who stood behind him during pivotal moments

  • Lessons from decades at Deloitte and a global COO role

  • The pace of technology change, from the dot-com bubble to AI

  • How IPFS and AndDone are innovating payments and financing

  • Why consolidation and automation will define the next decade

  • Frank’s perspective on AI’s impact on jobs and efficiency

  • The books and history that inspire Frank’s worldview

  • A defining 9/11 experience that reshaped Frank’s perspective on unity


    Reach out to:

    • Frank Friedman

    • Jason Cass


      Visit Website:

      • IPFS

      • Agency Intelligence



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