In this episode of the Capital H Podcast, Kyle Forrest is joined by Brandon Roberts from ServiceNow to dive into the company's transformative journey with AI. Brandon shares a comprehensive four-point plan guiding their AI strategy, covering key areas like AI operating models, data and tech infrastructure, the right investments and talent, and workforce enablement. With insights drawn from ServiceNow's own progress, Brandon highlights the exciting possibilities for the future, offering listeners actionable takeaways and a glimpse into what’s to come in 2025. Tune in for an inspiring conversation on navigating AI in the workplace and the path to success.