The Bulletproof Dental Podcast Episode 412

HOSTS: Dr. Peter Boulden

GUEST: Cassie Kellner

DESCRIPTION

In this conversation, Peter Boulden and Cassie Kellner discuss the importance of Standard Operating Procedures (SOPs) in dental practices. They explore how SOPs can enhance efficiency, improve onboarding, and create a better work environment. Cassie shares insights on using Trainual to develop and manage SOPs effectively, emphasizing the need for team involvement and the integration of technology. The discussion also includes success stories and practical tips for implementing SOPs in dental practices.

TAKEAWAYS

• SOPs are essential for creating structure in dental practices.

• Digital SOPs are more effective than paper manuals.

• Micro learning is key to engaging team members.

• Start with the most frequently asked questions to create SOPs.

• Team involvement in SOP development increases buy-in.

• Technology can streamline SOP management and training.

• Creating a playbook is crucial for onboarding new staff.

• Regular updates to SOPs are necessary for ongoing relevance.

• AI can assist in creating and managing SOPs.

• A well-structured playbook enhances patient experience and team clarity.

CHAPTERS

00:00 Introduction to SOPs in Dentistry

04:29 The Importance of Digital SOPs

07:29 Understanding SOPs and Micro Learning

10:44 Onboarding and Employee Retention

13:30 Overcoming the Daunting Task of SOP Creation

16:26 Building a Foundation for Your Practice

19:27 Creating Team Buy-In for SOPs

22:33 Templates and Tools for Startups

23:53 Embracing Growth in Dentistry

29:18 The Importance of a Playbook

29:38 Success Stories: Transforming Practices

34:55 Leveraging AI for Efficiency

41:21 Finding Clarity and Support

43:03 Outro

REFERENCES

Bulletproof Summit

Bulletproof Mastermind

BPTRAINUAL.com