Welcome to The Collision Vision, driven by Autobody News. I'm your host, Cole Strandberg. Today we're talking about a piece of the collision ecosystem that impacts safety, cycle time, customer experience, and revenue — glass repair and training — with a guest who's become one of the brightest leaders in that space. Joining us is Shauna Davis, President and Founder of Kaizen Glass Solutions. Shauna came into collision through tooling and training for glass work, recognized a critical gap in how technicians were being prepared for today's tech-intensive vehicles, and built a business on continuous improvement — that's what Kaizen means — to train collision centers and elevate glass repair as a strategic capability. We'll explore Shauna's story, why the industry has a training shortage around glass, how that intersects with ADAS and calibration, and how operators can think about glass work as a real part of their business moving forward. Let's dive in. Connect with Shauna: Social: https://www.linkedin.com/in/shauna-davis-91808b24/ Email: [email protected] https://www.kaizenglasssolutions.com/