Great leaders do not get better results simply by pushing people harder. They learn what motivates each person, create the conditions for success, and know when to challenge, support, or step back. In this episode, we explore practical ways to unlock more of your people’s potential, strengthen performance, and build a team where more people can do their best work.

Don Brown dedicates his career to 'helping people with people' in leadership, sales, and customer service. He has written and co-authored several books, including Bring Out the Best in Every Employee - How to Engage Your Whole Team by Making Every Leadership Moment Count.

Bilingual and experienced at the executive and line-level alike, you see the results of his work across dozens of industries, including brewing, automotive, airline, banking, and medical equipment. Don has spoken to and coached clients including Ford Motor Company, Anheuser-Busch, United Airlines, Harley-Davidson, Jaguar Cars, and Hilton Hotels.

He cherishes his start with Paul Hersey and Marshall Goldsmith and has authored books with each: What Got You Here Won't Get You There - in Sales! with Marshall, and Situational Service - Customer Care for the Practitioner with Dr. Hersey.

Don's Books: https://www.amazon.com/Bring-Out-Best-Every-Employee-ebook/dp/B009T7QOWS

Chapters:

(00:00) Introduction

(01:21) Don’s background

(02:22) Tool: The Leader’s Protocol Model

(05:09) Tool: Autonomy

(06:44) Tool: Communication

(11:27) Tool: Feedback

(14:12) The number one leadership competency

(18:20) The law of 29

(20:40) Motivating and engaging employees

(25:45) Consequences

(27:18) Tool: Three basic needs that motivate others

(32:15) So What Now What reflection model

(35:36) Key takeaway

(37:32) Conclusion

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A packed calendar and overflowing inbox can make you feel productive, even as your most important work keeps getting pushed aside. The real challenge is not simply managing more tasks, but creating a workflow that protects your time, attention, and priorities. In this episode, we explore practical ways to reduce friction, stay focused, and get the right work done more consistently.

Dr. Jason Womack is an Instructor of Leadership Studies at a Military University and author of the best-selling books Get Momentum and Your Best Just Got Better. He teaches practical solutions for everyday workflows that free you to focus on your bigger leadership goals and projects. He provides practical methods to maximize tools, systems, and processes to achieve a healthy work-life balance.

Dr. Womack's Books: https://www.amazon.com/stores/Jason-W.-Womack/author/B005N3257A?

Chapters:

(00:00) Introduction

(01:02) Jason’s career journey

(03:03) What Jason learned from David Allen

(06:45) Plan your work in 15-minute increments

(11:52) Staying focused

(16:19) Energy management

(20:16) Jason’s preferred technology platforms

(25:58) Three questions to ask yourself at the end of a day

(29:03) Conclusion

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What separates a competent leader from one people trust, respect, and want to follow? It is rarely a single personality trait or management technique. In this episode, we explore the qualities that consistently distinguish great leaders and how you can strengthen them to build trust, improve performance, and have a greater impact on the people you lead.

Dr. Richard Osibanjo is a leading expert on transformational Leadership and senior team performance. He is an author, executive coach, and speaker. His work centers on helping senior leaders energize their organizations with bold, transformational strategies that unlock human potential and new market growth. In addition to his role as Director of SPTD Transformation and Chief of Staff at Intel, he is a trusted advisor to executive leaders at Intel Corporation.

Dr. Osibanjo is also a Marshall Goldsmith Top 100 Coach and a Forbes Columnist on Leadership Strategy. He received his doctorate in Chemistry from the University of California, Davis.

Dr. Osibanjo's Books: https://www.richardosibanjo.com/shop

Chapters:
(00:00) Introduction

(01:05) Richard’s background

(02:02) Richard’s interest in leadership development

(03:11) Research on habits of memorable leaders

(06:27) John Maxwell’s quote

(08:07) Memorable leaders are more authentic

(11:42) Tips for leaders

(16:03) Smart leaders

(16:54) Optimism is not optional

(18:15) Organizational culture

(20:20) Key people that a leader needs

(23:58) Three things a leader needs to do

(26:24) Leadership coach

(28:02) Goliath

(30:38) Minority voices

(33:24) Invest in the next generation of leaders

(35:00) Conclusion

Subscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠]

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Doing great work is important, but it does not automatically translate into influence. To have greater impact, leaders also need to build credibility, strengthen key relationships, and make their ideas heard when decisions are being made. In this episode, we explore practical strategies women leaders can use to expand their influence, navigate organizational dynamics, and increase their impact without becoming someone they are not.

Dr. Jeanne Porter King is an author, business leader, inspirational teacher and speaker, ministry leader, and board-certified coach. She brings her engaging style to audiences and draws on her faith and marketplace experience to help them connect to their purpose, authentic identity, and the power of leading from within.

Her latest book is titled Influence Starts with "I": A Woman's Guide to Unleashing the Power of Leading From Within and Effective Change Around You. Jeanne's mission is to move people and systems to higher levels of effectiveness. Jeanne is a seasoned organizational development consultant with more than 25 years of experience consulting, coaching and training in areas including leadership development, diversity and inclusion, and communication.

Dr. Jeanne Porter King's Books: https://www.drjeanneporterking.com/books/

Chapters: 
(00:00) Introduction

(00:41) Definition of influence

(02:24) Identify your leadership purpose

(05:10) Gender bias in leadership

(11:56) Tool: Becoming an authentic female leader

(14:25) Imposter syndrome

(15:43) Develop an influence mindset

(20:42) Confidence and competence

(21:41) Tool: Societal and cultural level boosters

(23:23) Tool: Organizational-level confidence boosters

(24:56) Tool: Interpersonal-level confidence boosters

(29:08) Tool: Personal-level confidence boosters

(31:57) Daily opportunities to influence

(36:26) Call to action

(37:26) Conclusion

Subscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠]

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The best leaders do more than give people answers. They know how to ask the right questions, create ownership, and help others think through challenges for themselves. In this episode, we explore practical coaching skills that can improve performance, strengthen accountability, and help your people become more capable and confident.

Dr. Michael Woodward is a Clinical Assistant Professor of Executive Coaching at New York University (NYU), where he leads the Master of Science program in Executive Coaching and Organizational Consulting. As a consultant and professional coach, Dr. Woody works with private and corporate clients to build management and leadership capacity. 

He is the author of the Amazon.com top-selling job book The YOU Plan: A 5-step guide to Taking Charge of Your Career in the New Economy. Dr. Woody has also published award-winning research on teamwork titled Cooperation and Competition: The Effects of Team Entrainment and Reward Structure.

Dr. Woodward has appeared on TODAY Show, LIVE w/ Regis & Kelly, Fox & Friends, and CNN among many others. He has been quoted in the Wall Street Journal, Forbes, and Miami Herald as an expert on workplace issues. He has worked with management- and executive-level clients at such organizations as Bacardi USA, SAP, Sugar Foods Corporation, and the Department of Homeland Security. Prior to founding HCI in 2005, Dr. Woody served as a management and human resources consultant for PricewaterhouseCoopers Consulting (PwC).

Chapters:
(00:00) Introduction

(01:10) Michael’s background and career journey

(06:13) Coaching vs Mentoring vs Therapy

(08:57) Coaching for performance vs coaching for development

(11:55) Future of coaching industry

(15:57) Big ‘C’ vs small ‘c’ coaching

(19:27) Tips for active listening

(25:02) Types of questions to ask

(28:14) Asking deeper questions

(30:34) Tool: GROW model

(34:22) Recommended coaching certification programs

(35:24) Book recommendation

(36:34) Conclusion

Subscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠]

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Leadership is often associated with being outspoken, highly visible, and quick to take charge. But some of the most effective leaders create influence in very different ways. In this episode, we explore the unique strengths introverts can bring to leadership and how to use listening, preparation, thoughtful communication, and quiet confidence to make a greater impact.

Dr. Jennifer B. Kahnwiler is a bestselling author and one of the top global leadership speakers on introverts in the workplace. Her pioneering books, The Introverted Leader, Quiet Influence, The Genius of Opposites, and Creating Introvert-Friendly Workplaces have been translated into 18 languages. Jennifer helps organizations harness the power of introverts. She has partnered with leading organizations like Amazon, Merck, Kimberly Clark, NASA, Bosch, and the US Centers for Disease Control. Jennifer has delivered her signature presentations from Singapore to Spain.

Dr. Kahnwiler's Books: https://jenniferkahnweiler.com/best-introvert-book/

Chapters:

(00:00) Introduction

(01:14) Jennifer’s background

(03:30) Bias against introverts in an organization

(05:22) What is an introvert?

(07:56) Ambiverts

(09:48) Tool: 4P’s model

(14:00) Myths around introversion

(17:13) Introvert-friendly workplace design

(20:59) Mingling with colleagues

(23:03) How to keep introverts engaged in Zoom meetings

(26:43) Tips for introvert leaders

(28:19) Communicating with people

(30:18) Tool: Introvert inclusion strategy

(35:31) Conclusion

Subscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠]

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A title can give you authority, but it cannot make people want to follow you. Leaders who earn real commitment build trust, credibility, and a sense that people are part of something worth contributing to. In this episode, we explore the behaviors that make leaders more influential and the practical ways you can become the kind of leader people genuinely want to follow.

Dr. Robert Bies is the Professor of Management and Founder of the Executive Master’s in Leadership degree program at Georgetown University. He has worked with Fortune 500 companies, government agencies, and nonprofit organizations on leadership and change. Drawing on his consulting experiences and research, he focuses on three core leadership skills (building trust, storytelling, delivering bad news) and strategies for applying them. 

Through a combination of lectures, movie clips, and simple exercises, Robert Bies will provide practical tools and solutions for building trust, becoming an inspiring storyteller, and delivering bad news effectively.

Chapters:

(00:00) Introduction

(01:15) Robert’s background

(03:40) Strategy: Enemies of trust and how to deal with them

(11:18) Storytelling's impact on leadership

(16:43) Strategy: Delivering bad news

(21:25) Key takeaways

(22:34) Conclusion

Subscribe to The Good Leadership Podcast: [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠] | [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠]

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Substack Channel (Outlearn to Outperform): ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠charlesgood.substack.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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You can have the right idea and still fail to get it heard. In a workplace crowded with meetings, messages, and competing priorities, leaders need to know how to capture attention and make their message stick. This episode explores practical ways to communicate with greater clarity, credibility, and impact so people understand what matters and are more likely to act.

Paul McGee is one of the UK's leading speakers on change, workplace relationships, and motivation. His book SUMO (Shut Up, Move On) became an instant bestseller, and his book on self-confidence reached number one on the business book chart and remained there for a further 24 weeks.

Building on his background in psychology, Paul aims to deliver a practical, relevant message that can immediately impact people's professional and personal lives. His approach is both inspirational and humorous, and he aims to deliver a memorable experience that equips people with insights and ideas to increase their personal effectiveness and impact.

SUMO (Shut Up, Move On) Book: https://www.amazon.com/S-U-M-Shut-Move-Straight-Talking-Succeeding/dp/0857086227

Chapters:

(00:00) Introduction

(02:16) Straight talking and communication 

(03:27) Making your messages memorable

(07:29) People don’t remember what you say, they remember how you make them feel

(10:10) Understanding audience needs

(13:49) Focusing on features rather than selling benefits

(16:30) Positive mindset

(18:45) Become an artist

(20:17) Tool: Incorporate stories in your communication

(24:28) Building a storytelling culture

(27:12) Communicate in a more visual, memorable way

(30:16) Key takeaways

(31:02) Conclusion

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Most of us have been taught to become better at finding solutions. But some of the biggest business mistakes happen before the search for a solution even begins. We misdiagnose the problem, lock onto the first plausible explanation, or rush into action before we understand what is actually happening. In this episode, we explore what separates exceptional problem solvers from everyone else, and the practical tools that can help you frame problems more accurately, challenge your assumptions, and arrive at better solutions.

Dr. Jackson Nickerson has a long, distinguished career in teaching, research, consulting, administration, and entrepreneurship. Starting out as an assistant professor in 1996, he became the Frahm Family Professor of Organization and Strategy at Olin Business School, Washington University in St. Louis.  As Associate Dean and Director of Brookings Executive Education from 2009 to 2017, he led innovations including one of the nation's first Executive Master of Science in Leadership degrees, doubled executive enrollment, and increased revenue by 75%. He was the first-ever senior fellow at the Grameen Foundation. He is a Visiting Professor of Corporate Governance at Insper in São Paulo, Brazil, and a frequent collaborator with the Center for Homeland Defense and Security at the Naval Postgraduate School. 

He is the founder/co-founder of five companies. Of note is NFORMD, which produced a first-of-its-kind online sexual assault prevention program used by colleges and the U.S. Army. A consultant for scores of companies and government agencies, he advises on strategy development, inclusion and diversity, and processes to ensure that leaders solve the right problem the first time. Jackson is the chief social scientist for EPC Learning Labs LLC.

Jackson Nickerson holds a Ph.D. in Business and Public Policy, an M.B.A., and an M.S. in Mechanical Engineering, all from the University of California, Berkeley, and a B.S. in Mechanical Engineering from Worcester Polytechnic Institute.  Before entering academia, he was a control systems engineer with NASA’s Jet Propulsion Laboratory.

Dr. Jackson Nickerson's Wikipedia: https://en.wikipedia.org/wiki/Jackson_Nickerson

Dr. Jackson Nickerson's Books: https://www.amazon.com/Jackson-A-Nickerson/e/B003Y1L9X4/

Chapters:

(00:00) Introduction

(00:53) Dr. Nickerson’s background

(01:35) Why is problem-solving hard?

(02:56) Teams often solve the wrong problem

(04:45) Common problems in leaders

(05:10) Tool: Strategies to stop bias

(07:10) Tool: Strategies to minimize confirmation bias effects

(08:59) Tool: Framing effect

(10:49) Thinking traps

(14:05) Enhancing critical strategic thinking

(18:21) Conclusion

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Constant busyness can leave little room for the thinking that matters most. Discover practical ways to reduce the noise, protect your attention, and create the space needed for better decisions, deeper thinking, and more meaningful work.

Juliet Funt is the bestselling author of A Minute to Think, which explains how to reclaim creativity, conquer busyness, and do great work.

She is also a speaker and consultant. She has advised companies such as Spotify, National Geographic, Vans, Costco, Pepsi, Nike, Sephora, and ESPN.

The Conformity Experiment: https://www.youtube.com/watch?v=TrTk6DsEJ2Q 

CHAPTERS:

(00:00) Introduction

(01:06) Juliet’s Background

(02:13) What is WhiteSpace?

(04:50) Insatiability at work

(07:02) Conformity dimension

(08:24) Tool: Empathy Gap

(12:13) Misery and money

(14:07) Tool: Taking strategic pauses from work

(17:52) Tool: Tuna, Krill, and reductive mindset

(21:09) WhiteSpace and guilt

(22:32) First Thief: Drive

(24:34) Simplification questions

(25:07) Second Thief: Excellence

(26:09) Third Thief: Information

(28:01) Fourth Thief: Activity 

(29:17) Tool: Power Distance

(31:30) Conclusion

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