Great coaching is less about giving people answers and more about helping them think, grow, and take ownership. Discover practical coaching skills that can strengthen performance, build confidence, and develop people more effectively.
Carole Cowperthwaite-O'Hagan has a passion for creating breakthrough strategies for her clients. Her special focus has been coaching skills, women's success, and work/life balance. She is especially gifted in the areas of persuasion, integrating work and life, and coaching skills in the workplace.
Carole is the co-author of Tough Time Tactics and The Coaching Conversation.
CHAPTERS:
00:00 Introduction
01:00 Definition of Coaching
02:04 Phase 1- Gathering info
03:02 Phase 2- Reflect and clarify
04:21 Phase 3- Brainstorm solutions
05:00 When is the right time to move to phase three?
06:00 Phase 4- Focus
07:30 Can the first 4 steps be done in one meeting?
08:27 Phase 5- Assess and measure
09:26 Importance of Smart goals
13:18 Asking the right questions - Ask open ended questions
14:51 Five different types of questions you could ask
15:36 Emotional questions
16:24 Behavioral questions
18:23 Relational questions
19:29 Spiritual questions
20:18 Being silent and waiting for a response
23:00 Positive accountability
25:01 Apathetic culture
26:13 Focus first needs to be on the relationship and building trust
27:34 Three different types of listening modes in coaching
29:50 Tips for leaders to improve their listening skills
30:55 Advice to new leaders that are coming into the coaching profession?
35:29 Common coaching challenges
37:56 Challenges with one-on-one coaching
41:47 Coach 'em up or Coach 'em out
45:15 Tips for the leaders to take coaching to the next level
46:20 Conclusion
Subscribe to The Good Leadership Podcast: [Apple Podcasts] | [Spotify] | [YouTube]
LinkedIn: linkedin.com/in/charlesagood
Substack Channel (Outlearn to Outperform): charlesgood.substack.com
LinkedIn Newsletter (The Outlearn Advantage): [Subscribe]