On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we had a great discussion about the Happiness Advantage and how disrupting the industry will lead to copy-cats but it won't matter because you are the innovator. We also discussed ways of dealing with picky customers and how you should let customers "backstage" to show them your processes to build a better relationship with them and show them the ins and outs of your business and why choosing you will be the right choice.  The Just the Tip segment of the Off the Clock Show brought to you by OrbisX CRM for detailers and hyperClean car care products.