Do you struggle to stay productive amidst constant task switching? 

Join Rachel as she delves into the major issue of task and channel switching. Discover what task switching is, why it's a significant problem in the customer success industry, and learn practical tips to minimize its impact. 

From creating pockets of focus work to batch tasking and surprising tools, Rachel provides actionable strategies to help you achieve better results and feel less exhausted at the end of the day. 

Chapters: 

00:00:00 - Welcome to Psychology of Customer Success 

00:01:17 - The reality of task switching 

00:02:30 - Consequences of multitasking 

00:04:20 - Invisible impact of task switching 

00:06:00 - The cognitive cost of switching tasks 

00:07:09 - Productivity loss from task switching 

00:08:18 - Battling email and Slack distractions 

00:10:50 - Strategies for focused work 

00:14:22 - Optimizing your workday 

00:18:11 - Tools and tips for better focus 

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WEBSITE

https://provansuccess.com


🎬 This content was edited by Lifetime Value Media.

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