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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, attempt to compare and contrast a few topics starting with naming off 37+ tech organizations they encountered after weeks of conference circuit travel from new start-ups to prominent marketplace rainmakers - noting the disparities in what they do differently versus how unified they all are under the HR tech banner. They also reveal stand-out stats from this year’s recent publication of the 2023-2024 HR Systems White Paper around change management, and the staggering number of changes HR practitioners handle within their organizations today in contrast to just a few years ago.  Stacey shares her perspective on how organizations need to manage change vs letting change manage them. 

Key points they discuss:

↪️ The overall themes and updates from the companies Stacey and Cliff met with and what stood out to them: organizations focus on skills, line manager role support, talent management space, including expansion plans, new technology, and renewed energy toward SMBs.

↪️ Microsoft's introduction of an AI-powered skills service within the Viva platform and how it aims to improve engagement and help organizations identify skills within their workforce, contributing to workforce planning and development.

↪️ Skills management being at the forefront of HR tech conversations, and how organizations are looking for ways to leverage existing tools and data to address skills gaps.

↪️ The importance of transparency and compliance in collecting and using biometric data, as demonstrated by a class action lawsuit against Paylocity in Illinois, highlights the need for organizations to be cautious and informed when working with HR tech vendors.

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Stacey Harris

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Cliff Stevenson

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Kate Bischoff

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Heather Bussing

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Richard Rosenow 

LinkedIn

Related Articles:

A Quarter of US Employers Surveyed by Salary.com are Battling a Skills Gap with Another 42% Saying It Will Hit Them Within 2 Years 

https://tinyurl.com/yc2b48e9 

HR tech vendor Paylocity hit with IL biometrics class action over worker fingerprint scans  

https://tinyurl.com/56jwvj9k  

Introducing Skills in Microsoft Viva, a new AI-powered service to grow and manage talent 

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper along with guest, Dr. Scott Dust, a highly published Management Professor at the University of Cincinnati and the Chief Research Officer at Cloverleaf, an automated assessment and coaching solution, dive deep into the dynamic world of HR assessments and usage of HR practices to provide concrete insights and demonstrate the true impact of HR initiatives over time.

Key points covered include:

↪️ Drawing a parallel between the rise of Chief Marketing Officers (CMOs) and HR - how CMOs gained a seat at the table by quantifying and tracking the ROI of their marketing investments. HR needs to follow suit and embrace a data-driven approach.

↪️ The importance of HR professionals becoming comfortable with research methods and data analysis by leveraging readily available free tools and resources.

↪️ Incorporating assessments into daily experiences to provide continuous feedback and growth opportunities for employees - leading to higher job satisfaction and organizational success.

↪️ Micro interventions, or nudges, offer bite-sized, actionable insights in real time, helping individuals reflect and learn continuously.

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, get into the huddle and discuss key mergers, leadership transitions, and the role of artificial intelligence in shaping the future of HR technology.

Also, tune in for a surprising twist as we mention a pigeon dating simulator that you won't want to miss!

↪️ Virgin Pulse, a digital wellness leader, merges with HealthComp, creating a comprehensive AI-driven wellness platform for enhanced employee well-being.

↪️ ServiceNow acquires Enable Professional Services, marking its expansion into organizational health and safety, a critical area in today's work environment.

↪️ Former Workday co-CEO Chano Fernandez becomes CEO at Eightfold AI, highlighting the growing influence of AI and diverse data adoption approaches in HR tech.

↪️ Workday and ADP partner for deep payroll integration, addressing mid-market customer concerns with holistic tech and service solutions.

Sapient Insights Group

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Stacey Harris

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Cliff Stevenson

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SAP

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Ceridian (now Dayforce)

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Epic

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ServiceNow

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Workday

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Virgin Pulse

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Related Articles:

Virgin Pulse and HealthComp Announce Intent to Merge to Create Comprehensive Employer Health Platform
https://tinyurl.com/5357tkzy

ServiceNow acquires Enable tech to improve health and safety management
https://tinyurl.com/a3hryy8h

Former Workday co-CEO takes similar role at Eightfold AI 

https://tinyurl.com/2n2dhkrr

ADP Launches Corporate Venture Capital Fund 

 https://tinyurl.com/bcps3vah

Layoffs at Epic 

https://tinyurl.com/tww9mf72

Creator Of Hit Pigeon-Dating Sim Says Epic Never Paid Her Royalties

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper welcomes guests Steve Hansen, National Practice Leader - HR Technology and Ashley Tsolis, Manager of HR Tech Consulting, both from Marsh McLennan Agency. They discuss the benefits of collaborating with a broker, the intricacies and obstacles of benefits administration technology, and the future of HR technology, including the involvement of AI in HR.

Key points covered include:

↪️ The complexity of benefits and wellness applications, making it essential to have the right support and technology in place to manage them effectively.

↪️ The advantages of working with a broker include wellness, HR tech services, HR consulting, safety, compliance, and claims management - helping HR professionals to make the most of their resources.

↪️ The importance of seamless integrations between HR Technology and various systems such as payroll vendors, carriers, and HRIS platforms to improve agility in HR processes. 

↪️ AI's potential to simplify tasks like automated training and decision support. It underscores the critical need for clean, pertinent data in driving well-informed HR decisions.

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Marsh McLennan Agency

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Steven Hansen

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Ashley Tsolis

LinkedIn 

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris and Sapients Insights Group Director of Research, Cliff Stevenson kick off the episode with an update on next week's HR Tech Conference in Vegas and Sapient’s not- to-miss exclusive events - including where to catch the big reveal on this year’s HR systems survey’s key findings,  ServiceNow's latest additions to its platform, the recent legal ruling in California that could have implications for AI regulation, ADP's acquisition of Sora and takeaways from the ADP Innovation Summit.

Key points they covered include:

↪️ Twenty-six years of data crunching - what Sapient Insight Group’s  2023-2024 Annual HR Systems Survey reveals about vendors from the Voice of the Customer. 

↪️ What the Sapient Insights Group team will be doing at one of the hottest HR industry events of the year - the  2023 HR Technology Conference and Exposition in Vegas.

↪️ ServiceNow introduces new automation solutions for data security and compliance, including zero-trust access, third-party risk management, and a software bill of materials.

↪️ The California Supreme Court's recent ruling in the Raines case highlights liability concerns for third-party groups and AI solutions in hiring processes.

↪️ Insights on ADP - its acquisition of Sora, the Innovation Summit, and the "One Integration" launch for seamless workflows and integrations across their applications.

Don’t miss this exciting thought leader conversation! Follow the hosts, companies mentioned, and articles they discuss below:

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Stacey Harris

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Cliff Stevenson

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Related Articles:

ServiceNow delivers comprehensive automation solutions with the Now Platform Vancouver release

When It Raines, it Pours: HR Tech Solution Providers May Be Liable for Discrimination in California

2023 Talent Health Index: Your holistic guide to talent success

LinkedIn announcement from Jack Altman, CEO of Lattice

ADP Acquires Sora, Enhancing Seamless Integration Capabilities

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In this special episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Ruth Thomas, Chief Product Evangelist at Payscale, discuss the challenges and opportunities organizations face in a continuing tight labor market, why employee retention should remain top of mind on the brink of pay review season and considerations for other looming economic factors. 

Essential points they talk about:

↪️ Surprising data on pay transparency reveals how employees feel about pay as a strong indicator of retention versus the actual amount paid.

↪️ Correlating the top five characteristics influencing an employee’s intent to leave or stay with their current organization.

↪️ The interplay between fair pay perception and transparency is not what you may think.

↪️ Current stats on remote work, its effect on employee engagement and productivity, and how productivity hasn't declined significantly.

↪️ Assessing how organizations communicate with their customers compared to their internal talent.

↪️ Creating opportunities for collaboration and mentorship with remote teams requires a shift in management style. 

This episode of HR We Have a Problem is sponsored by Payscale. 

Interested in learning more about Payscale’s latest research and insights on pay transparency? Catch Access Payscale’s Retention Report here – and watch out for their soon-to-be-released Remote Work Report you’ll be able to access their Remote Work Report - available on 10/4/23.

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Ruth Thomas

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, discuss the drama surrounding Deel's interest in acquiring Papaya Global, highlighting the significance of aligning tech partners with your organization's values and reputation. Lastly, they reflect on the growing importance of data-driven decision-making in HR and its impact on employee work-life balance.

Key points covered include:

↪️ Deel, a San Francisco-based HR company, acquires Papaya Global, shedding light on the complexities and challenges associated with such partnerships.

↪️ The growing importance of data-driven decision-making in HR, particularly in understanding employee work-life balance and preferences, and how data can inform strategic HR initiatives.

↪️ Amazon's approach to return-to-work policies and questions about the importance of making data-driven decisions rather than relying solely on gut instincts or industry norms.

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Stacey Harris

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Cliff Stevenson

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Deel

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Papaya Global

Twitter | LinkedIn

Amazon

Twitter | LinkedIn

Related Articles:

Exclusive: Deel, a $12 billion HR startup, is contemplating an acquisition of competitor Papaya Global

https://tinyurl.com/StT0001

Eynat Guez, CEO at Papaya Global response on LinkedIn

https://tinyurl.com/StT0002

Firstup Surpasses $100M ARR, Cementing Market Leadership in Intelligent Workforce Communication

https://tinyurl.com/StT0003

Amazon’s Andy Jassy shouldn’t make return-to-office decisions in an echo chamber of CEOs driven by feelings

https://tinyurl.com/StT0004

Can people analytics boost Malaysia’s labour market?

https://tinyurl.com/StT0005

Is Technology the Answer to HR’s Growing Burnout Problem?

https://tinyurl.com/StT0006

To be seen as strategic, HR must laser-focus on outcomes

https://tinyurl.com/StT0007

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper along with her colleague Chief Research Officer, Stacey Harris welcome guest Holger Mueller, VP & Principal Analyst at Constellation Research to breakdown the challenges in defining AI and all the other subcategories such as predictive or generative AI that keeps flooding the market.

Key points they discuss:

↪️ The popularity of generative AI like ChatGPT among non-technologists leading to widespread discussions about its capabilities and applications, often before technologists fully grasp its implications.

↪️ AI's primary activity in making machines intelligent causes simple tasks to feel magical, surprising, and efficient for users, with little knowledge or care of how it happens. 

↪️ AI advancements are driving demand for AI-related skills like "prompt engineering" rapidly reshaping job roles and responsibilities across various departments, including HR and IT.

↪️ Organizations can enhance AI models by adding industry-specific "foundation models" while ensuring data security within the AI environment, safeguarding intellectual property.

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Holger Mueller

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Get into the huddle for this episode of Spilling the Tea on HR Tech with host and Sapient Insights Group Chief Research Officer & Managing Partner Stacey Harris, along with co-host and Director of Research Cliff Stevenson as they delve into the latest HR tech news including Oracle's achievement of top-secret cloud authorization, Namely's expansion into global payroll support, Deltek's acquisition of Replicon for enhanced time tracking and project management, and Howdy.com's acquisition of Geekhunter to focus on AI engineers.

Key insights include:

↪️ Oracle's achievement of top-secret cloud authorization opens up opportunities for collaboration with government and defense organizations, enhancing modern HCM capabilities in the cloud.

↪️ Namely's expansion into global payroll support is a significant move, as it enables organizations to navigate the complexities of global payroll regulations.

↪️ Paradox's substantial growth in the conversational AI space, particularly in the hiring process, highlights the increasing importance of AI-driven automation for HR functions.

↪️ ZipRecruiter's partnership with UKG aims to streamline the hiring process, offering more options and capabilities for organizations, especially in the SMB space.

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Related Articles:

Oracle Achieves Top Secret Cloud Authorization

Namely Expands Partner Program by Adding Global Payroll Support 

Paradox Named to Third Consecutive Inc. 5000 List -- Growing by More than 720% Since 2020

ZipRecruiter Announces Technology Partnership with UKG to Bolster Enterprise Hiring and Streamline HR Workflows 

Deltek Completes Its Acquisition of Replicon 

Howdy.com Acquires Brazilian Talent Marketplace, GeekHunter, As Demand for AI Engineers Increases

Two-thirds of employers rethinking role of HR with rise of AI 

Zoom CEO Says Employe

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In this special episode* of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper along with Sapient Insights Group, Chief Research Officer & Managing Partner Stacey Harris welcome guest Sherry Yarbrough, Principal Outbound Payroll Product Manager at Workday, to discuss the importance of understanding the strategic value of payroll data and its impact on business outcomes. The conversation explores ways to empower managers with data, use payroll information for labor and workforce planning, and embrace the potential of AI in enhancing payroll analytics.

Key points covered include:

↪️ The misconception of payroll as merely transactional, highlighting its role in understanding business costs and outcomes, elevating its strategic importance through accurate processing.

↪️ Analysis of payroll trends such as overtime and leaves offers early insights for staffing needs, enabling informed and proactive decisions to address upcoming challenges.

↪️ Self-service tools for employees and data-rich dashboards for managers to access payroll information enhances satisfaction and informed decision-making, optimizing workforce management.

↪️ AI's capacity to streamline data analysis, identify trends, and provide actionable insights, emphasizing the necessity of upholding data security and trust in AI systems.

*This episode is sponsored by Workday. 

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Sherry Yarbrough

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Workday

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