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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, discuss crucial topics surrounding AI and its implications for HR, platform enhancements, and upcoming industry events. Their conversation turns to broader AI safety concerns addressed by the current administration, highlighting the significance of transparency and trust in leadership.

Key points covered include:

↪️ Recent shifts within OpenAI and Great Place to Work highlight the importance of trust and transparency in organizational leadership.

↪️ Claro's AI-powered labor market reports offer valuable external data for workforce planning, presenting complex data in a user-friendly format to assist decision-making processes.

↪️ The establishment of the AI Safety Institute Consortium (AISIC) signifies a significant step towards ensuring AI safety and ethics in various sectors, including HR.

↪️ Updates regarding platform enhancements and new payroll rollouts showcase efforts towards enhancing user experience and functionality, as seen in Ramco and HiBob.

↪️ AI's role in streamlining content creation and distribution challenges traditional journalism standards, raising concerns about the potential compromise of journalistic integrity.

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In this special episode* of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper engages in a lively discussion with Celia Fleischaker, Chief Marketing Officer at isolved, about the evolving relationship between marketing and HR and the employee experience. From an employer’s brand to recruitment marketing to HR’s reputation, there is more HR and marketing crossover than ever before. They explore the shifting dynamics of organizational silos, the impact of employee experience on business outcomes, and the collaborative efforts between marketing and HR in driving a better workplace culture.

Key points include:

↪️ How shared responsibility between marketing and HR fosters a holistic approach to enhancing the employee experience, leveraging cross-functional strengths to drive positive organizational outcomes.

↪️ Why an organization's brand is pivotal in attracting and retaining talent, necessitating HR's involvement in communicating and reinforcing the brand proposition to applicants and employees.

↪️ When prioritizing employee experience results in tangible benefits like improved retention, customer experience, and strengthening the organization's brand proposition. 

↪️ Why the ethical deployment of AI to enhance the employee experience can also address job insecurity concerns.

*This episode is sponsored by isolved.

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Celia Fleischaker

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isolved

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In this Spilling the Tea on HR Tech episode, Sapient Insights Group Chief Research Officer and Managing Partner Stacey Harris and Sapients Insights Group Director of Research Cliff Stevenson discuss upcoming events, including the Oracle Application Summit and the Workday Innovation Summit. The hosts also announced a new cohort-based immersive program launched by Sapient Insights Group called "Building an Adaptable HR System Strategy" - a six-month virtual series starting this spring.

Other key topics include:

↪️ Compensation analysis company Compa closed a $10 million Series A funding round - highlighting continued interest in HR tech investments despite overall decreased investment rates in the industry.

↪️ Ceridian rebrands as Dayforce, emphasizing its flagship product, Dayforce, and expanding beyond traditional benefits administration into broader HR applications.

↪️ Carl Eschenbach was named CEO of Workday, signaling potential shifts in strategy and partnerships as the company focuses on international growth and customer service.

↪️ Sesame Street character Elmo's Twitter post spotlighting workplace stress and mental health issues reminds HR professionals of their essential role in addressing employee well-being and creating supportive work environments.

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Stacey Harris

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Cliff Stevenson

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper speaks with guest Scott Mason, Founder and CEO of Life’s Work Associates and an expert in HR leadership. Drawing on his 25-year journey in running global leadership and development consultancies, Scott shares insights about the evolution of HR practices and the critical role of HR in driving organizational success through constant change. This episode emphasizes the importance of strategic partnerships between HR and business leaders to navigate challenges effectively.

Key points covered:

↪️ Moving beyond compliance  - HR must be seen as a strategic partner in organizational decision-making to keep pace in today’s complex business environment.

↪️ Leveraging data analytics to inform decision-making and strategic planning in HR practices.

↪️ Cultivating a collaborative culture cross-functionally to foster organizational innovation, problem-solving, and agility.

↪️ Aligning HR activities to core business objectives for efficient resource allocation and achieving key goals.

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Scott Mason

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Life’s Work Associates 

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner Stacey Harris, along with Sapients Insights Group Director of Research Cliff Stevenson, discuss the latest industry trends and partnerships shaking up the HR landscape from leading companies such as Ceridian, Plum, and Degreed. They dive into recent acquisitions and survey findings and offer high-level insights about the future of HR technology and compliance. 

Key points covered include:

↪️ Degreed's partnership with BetterUp highlights the growing importance of coaching and mentoring in today's learning and development landscape.

↪️ Donald Taylor's video on the L&D Global Sentiment Survey emphasizes the significance of contextualizing learning initiatives and staying attuned to evolving trends.

↪️ One Model's survey results underscore the growing prominence of people analytics conferences, with the Society for Industrial and Organizational Psychology (SIOP) Chicago topping the list, indicative of the industry's focus on data-driven HR strategies.

↪️ Ceridian's acquisition of eloomi and Mitratech's acquisition of Syntrio and Mineral demonstrate a strategic focus on expanding learning and compliance capabilities within HR technology platforms.

↪️ The proliferation of state-level consumer privacy laws presents a complex challenge for HR, necessitating meticulous attention to data handling and compliance within varied regulatory frameworks.

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In the newest episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper with multi-hyphenate guest Fermin Diez  — C-Suite Leader, a Top HR Influencer in Asia, Board Director, Speaker, Adjunct professor, and Consultant — discuss the fundamental skills essential for a successful HR career, emphasizing the critical balance between soft and hard skills. The conversation highlights the importance of meshing empathy, understanding, and rapport with the ability to drive hard results that contribute to a company's growth and profitability.

Key points covered include:

↪️ Recognition of the importance of factors like diversity, equity, and inclusion, which may not have an immediate, measurable ROI but are crucial for the overall well-being of the workforce.

↪️ HR professionals should grasp financial concepts and accounting principles to comprehend how a company makes money and translate soft variables into tangible business results.

↪️ Transforming HR practices to align with business goals by focusing on measurable outcomes, such as yield improvement in manufacturing.

↪️ The role of analytics and AI in HR functions to seize the opportunity to leverage technology to optimize processes and deliver more strategic value to the business. 

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Fermin Diez

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, sit down with special guest Dr. Jarik Conrad, Vice President of Human Insights and Executive Director of Workforce Institute at UKG, to discuss his role and new initiatives. This thought-provoking conversation also covers the importance of understanding the complexities of the employee-employer relationship and predictions for 2024.  

Key points covered include:

↪️ Evolving dynamics of the employer-employee relationship and the risk of a one-size-fits-all approach. 

↪️ The strategic HR professional and leveraging AI’s automation of mundane tasks.

↪️ Challenges and opportunities HR faces in the age of AI, highlighting HR's pivotal role in voicing ethical considerations.

↪️ Exciting opportunities at UKG, including hiring a lead economist to enhance their understanding of the labor market and its potential impact.

↪️ 2024 is crucial for organizations to differentiate themselves and the importance of translating promises into actions.

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Cliff Stevenson

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Dr. Jarik Conrad

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Dive deeper into the insights discussed in this episode by exploring Dr. Jarik Conrad's thought-provoking book, "In Search of Humanity: Why We Fight, How to Stop, and the Role Business Must Play," available now wherever fine books are sold.

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In the latest episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Mark Stelzner, Founder and Managing Principal at IA, reflect on the timeless struggle of managing compliance, emphasizing the need to make decisions before fully understanding the consequences. Their conversation takes an interesting turn to the idea that compliance serves as either a distraction or an accelerant for HR functions globally.

Key points include:

↪️ Challenges in HR surrounding roles, responsibilities, accountability, awareness, consumption, deployment, influence, lobbying, and disagreement.

↪️ Complexities faced by small and large businesses as they adapt to the evolving nature of work brought about by the rise of remote work and global expansion.

↪️ The strain on HR to keep pace with the relentless changes and shifting risk tolerances within organizations.

↪️ Increasing reliance on third-party providers for monitoring compliance and the challenge of finding the right partners and ensuring accountability is not entirely outsourced.

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Teri Zipper

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Mark Stelzner

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IA

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In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris and Sapients Insights Group Director of Research, Cliff Stevenson kick off the new year with a reflective look back at the notable events and trends in HR tech from 2023 - including the unique stories and developments that shaped the industry.

Key points covered include: 

↪️ Ongoing layoffs in the gaming and technology industries underscore dynamic challenges within HR tech, emphasizing the need for effective responses to layoffs, innovation, ethics, and regulations.

↪️ The swift progression from EOC guidelines in March to President Biden signing an extensive AI executive order in October showcasing the rapid pace of developments in the tech space.

↪️ Live events make a comeback, signaling positive energy, more client interactions, and a revived sense of community in the HR tech space.

↪️ Sapient’s 55 by 25 Challenge to the HR community sees significant success in this year’s survey findings, marked by a 4% increase, reaching a milestone of 50% of organizations recognized as strategic partners.

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Stacey Harris

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Cliff Stevenson

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In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Jamie Aitken, Betterworks Vice President of HR Transformation, discuss the transformation of traditional performance management into a more dynamic and impactful process known as "Performance Enablement."

Key points covered include:

↪️ Continuous Conversations: Performance Enablement advocates for ongoing, regular conversations between employees and managers throughout the year, facilitating a more proactive approach to addressing challenges. 

↪️ Shift from Process to Outcome: The need for a shift from fixating on the completion of performance management forms to achieving desired business outcomes and aligning with organizational goals.

↪️ Strategic Evolution of HR with AI: The traditional silos within HR, dedicated to specific processes like recruitment or learning, are challenged, emphasizing the importance of 

positioning AI to provide comprehensive perspectives.

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Teri Zipper

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Jamie Aitken

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Betterworks

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