Send us a text

In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper welcomes guests Steve Hansen, National Practice Leader - HR Technology and Ashley Tsolis, Manager of HR Tech Consulting, both from Marsh McLennan Agency. They discuss the benefits of collaborating with a broker, the intricacies and obstacles of benefits administration technology, and the future of HR technology, including the involvement of AI in HR.

Key points covered include:

↪️ The complexity of benefits and wellness applications, making it essential to have the right support and technology in place to manage them effectively.

↪️ The advantages of working with a broker include wellness, HR tech services, HR consulting, safety, compliance, and claims management - helping HR professionals to make the most of their resources.

↪️ The importance of seamless integrations between HR Technology and various systems such as payroll vendors, carriers, and HRIS platforms to improve agility in HR processes. 

↪️ AI's potential to simplify tasks like automated training and decision support. It underscores the critical need for clean, pertinent data in driving well-informed HR decisions.

Don’t miss this exciting thought leader conversation! Follow the host and guests below: 

Sapient Insights Group

Instagram | Twitter | LinkedIn

Teri Zipper

Instagram |  Twitter |  LinkedIn 

Marsh McLennan Agency

Twitter | LinkedIn

Steven Hansen

LinkedIn

Ashley Tsolis

LinkedIn 

Send us a text

In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris and Sapients Insights Group Director of Research, Cliff Stevenson kick off the episode with an update on next week's HR Tech Conference in Vegas and Sapient’s not- to-miss exclusive events - including where to catch the big reveal on this year’s HR systems survey’s key findings,  ServiceNow's latest additions to its platform, the recent legal ruling in California that could have implications for AI regulation, ADP's acquisition of Sora and takeaways from the ADP Innovation Summit.

Key points they covered include:

↪️ Twenty-six years of data crunching - what Sapient Insight Group’s  2023-2024 Annual HR Systems Survey reveals about vendors from the Voice of the Customer. 

↪️ What the Sapient Insights Group team will be doing at one of the hottest HR industry events of the year - the  2023 HR Technology Conference and Exposition in Vegas.

↪️ ServiceNow introduces new automation solutions for data security and compliance, including zero-trust access, third-party risk management, and a software bill of materials.

↪️ The California Supreme Court's recent ruling in the Raines case highlights liability concerns for third-party groups and AI solutions in hiring processes.

↪️ Insights on ADP - its acquisition of Sora, the Innovation Summit, and the "One Integration" launch for seamless workflows and integrations across their applications.

Don’t miss this exciting thought leader conversation! Follow the hosts, companies mentioned, and articles they discuss below:

Sapient Insights Group

Instagram | Twitter | LinkedIn

Stacey Harris

Instagram | Twitter | LinkedIn

Cliff Stevenson

Twitter | LinkedIn 

Related Articles:

ServiceNow delivers comprehensive automation solutions with the Now Platform Vancouver release

When It Raines, it Pours: HR Tech Solution Providers May Be Liable for Discrimination in California

2023 Talent Health Index: Your holistic guide to talent success

LinkedIn announcement from Jack Altman, CEO of Lattice

ADP Acquires Sora, Enhancing Seamless Integration Capabilities

Send us a text

In this special episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Ruth Thomas, Chief Product Evangelist at Payscale, discuss the challenges and opportunities organizations face in a continuing tight labor market, why employee retention should remain top of mind on the brink of pay review season and considerations for other looming economic factors. 

Essential points they talk about:

↪️ Surprising data on pay transparency reveals how employees feel about pay as a strong indicator of retention versus the actual amount paid.

↪️ Correlating the top five characteristics influencing an employee’s intent to leave or stay with their current organization.

↪️ The interplay between fair pay perception and transparency is not what you may think.

↪️ Current stats on remote work, its effect on employee engagement and productivity, and how productivity hasn't declined significantly.

↪️ Assessing how organizations communicate with their customers compared to their internal talent.

↪️ Creating opportunities for collaboration and mentorship with remote teams requires a shift in management style. 

This episode of HR We Have a Problem is sponsored by Payscale. 

Interested in learning more about Payscale’s latest research and insights on pay transparency? Catch Access Payscale’s Retention Report here – and watch out for their soon-to-be-released Remote Work Report you’ll be able to access their Remote Work Report - available on 10/4/23.

Don’t miss this exciting thought leader conversation! Follow the host and guest mentioned below:

Sapient Insights Group

Instagram | Twitter | LinkedIn

Teri Zipper

Instagram |  Twitter |  LinkedIn 

Ruth Thomas

LinkedIn 

Payscale

Instagram | Twitter | LinkedIn

Send us a text

In this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, discuss the drama surrounding Deel's interest in acquiring Papaya Global, highlighting the significance of aligning tech partners with your organization's values and reputation. Lastly, they reflect on the growing importance of data-driven decision-making in HR and its impact on employee work-life balance.

Key points covered include:

↪️ Deel, a San Francisco-based HR company, acquires Papaya Global, shedding light on the complexities and challenges associated with such partnerships.

↪️ The growing importance of data-driven decision-making in HR, particularly in understanding employee work-life balance and preferences, and how data can inform strategic HR initiatives.

↪️ Amazon's approach to return-to-work policies and questions about the importance of making data-driven decisions rather than relying solely on gut instincts or industry norms.

Don’t miss this exciting thought leader conversation! Follow the hosts, companies mentioned, and articles they discuss below:

Sapient Insights Group

Instagram | Twitter | LinkedIn

Stacey Harris

Instagram | Twitter | LinkedIn

Cliff Stevenson

Twitter | LinkedIn 

Deel

Twitter | LinkedIn

Papaya Global

Twitter | LinkedIn

Amazon

Twitter | LinkedIn

Related Articles:

Exclusive: Deel, a $12 billion HR startup, is contemplating an acquisition of competitor Papaya Global

https://tinyurl.com/StT0001

Eynat Guez, CEO at Papaya Global response on LinkedIn

https://tinyurl.com/StT0002

Firstup Surpasses $100M ARR, Cementing Market Leadership in Intelligent Workforce Communication

https://tinyurl.com/StT0003

Amazon’s Andy Jassy shouldn’t make return-to-office decisions in an echo chamber of CEOs driven by feelings

https://tinyurl.com/StT0004

Can people analytics boost Malaysia’s labour market?

https://tinyurl.com/StT0005

Is Technology the Answer to HR’s Growing Burnout Problem?

https://tinyurl.com/StT0006

To be seen as strategic, HR must laser-focus on outcomes

https://tinyurl.com/StT0007

Send us a text

In this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper along with her colleague Chief Research Officer, Stacey Harris welcome guest Holger Mueller, VP & Principal Analyst at Constellation Research to breakdown the challenges in defining AI and all the other subcategories such as predictive or generative AI that keeps flooding the market.

Key points they discuss:

↪️ The popularity of generative AI like ChatGPT among non-technologists leading to widespread discussions about its capabilities and applications, often before technologists fully grasp its implications.

↪️ AI's primary activity in making machines intelligent causes simple tasks to feel magical, surprising, and efficient for users, with little knowledge or care of how it happens. 

↪️ AI advancements are driving demand for AI-related skills like "prompt engineering" rapidly reshaping job roles and responsibilities across various departments, including HR and IT.

↪️ Organizations can enhance AI models by adding industry-specific "foundation models" while ensuring data security within the AI environment, safeguarding intellectual property.

Don’t miss this exciting thought leader conversation! Follow the hosts, and topics they care about below:

Sapient Insights Group

Instagram | Twitter | LinkedIn

Teri Zipper

Instagram |  Twitter |  LinkedIn 

Stacey Harris

Instagram | Twitter | LinkedIn

Holger Mueller

Twitter | LinkedIn

Send us a text

Get into the huddle for this episode of Spilling the Tea on HR Tech with host and Sapient Insights Group Chief Research Officer & Managing Partner Stacey Harris, along with co-host and Director of Research Cliff Stevenson as they delve into the latest HR tech news including Oracle's achievement of top-secret cloud authorization, Namely's expansion into global payroll support, Deltek's acquisition of Replicon for enhanced time tracking and project management, and Howdy.com's acquisition of Geekhunter to focus on AI engineers.

Key insights include:

↪️ Oracle's achievement of top-secret cloud authorization opens up opportunities for collaboration with government and defense organizations, enhancing modern HCM capabilities in the cloud.

↪️ Namely's expansion into global payroll support is a significant move, as it enables organizations to navigate the complexities of global payroll regulations.

↪️ Paradox's substantial growth in the conversational AI space, particularly in the hiring process, highlights the increasing importance of AI-driven automation for HR functions.

↪️ ZipRecruiter's partnership with UKG aims to streamline the hiring process, offering more options and capabilities for organizations, especially in the SMB space.

Don’t miss this exciting thought leader conversation! Follow the hosts, companies mentioned, and articles they discuss below:

Sapient Insights Group

Instagram | Twitter | LinkedIn

Stacey Harris

Instagram | Twitter | LinkedIn

Cliff Stevenson

Twitter | LinkedIn

Related Articles:

Oracle Achieves Top Secret Cloud Authorization

Namely Expands Partner Program by Adding Global Payroll Support 

Paradox Named to Third Consecutive Inc. 5000 List -- Growing by More than 720% Since 2020

ZipRecruiter Announces Technology Partnership with UKG to Bolster Enterprise Hiring and Streamline HR Workflows 

Deltek Completes Its Acquisition of Replicon 

Howdy.com Acquires Brazilian Talent Marketplace, GeekHunter, As Demand for AI Engineers Increases

Two-thirds of employers rethinking role of HR with rise of AI 

Zoom CEO Says Employe

Send us a text

In this special episode* of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper along with Sapient Insights Group, Chief Research Officer & Managing Partner Stacey Harris welcome guest Sherry Yarbrough, Principal Outbound Payroll Product Manager at Workday, to discuss the importance of understanding the strategic value of payroll data and its impact on business outcomes. The conversation explores ways to empower managers with data, use payroll information for labor and workforce planning, and embrace the potential of AI in enhancing payroll analytics.

Key points covered include:

↪️ The misconception of payroll as merely transactional, highlighting its role in understanding business costs and outcomes, elevating its strategic importance through accurate processing.

↪️ Analysis of payroll trends such as overtime and leaves offers early insights for staffing needs, enabling informed and proactive decisions to address upcoming challenges.

↪️ Self-service tools for employees and data-rich dashboards for managers to access payroll information enhances satisfaction and informed decision-making, optimizing workforce management.

↪️ AI's capacity to streamline data analysis, identify trends, and provide actionable insights, emphasizing the necessity of upholding data security and trust in AI systems.

*This episode is sponsored by Workday. 

Don’t miss this exciting thought leader conversation! Follow the hosts, companies mentioned, and articles they discuss below:

Sapient Insights Group

Instagram | Twitter | LinkedIn

Teri Zipper

Instagram |  Twitter |  LinkedIn 

Stacey Harris

Instagram | Twitter | LinkedIn

Sherry Yarbrough

LinkedIn 

Workday

Instagram | Twitter | LinkedIn

Send us a text

Get into the huddle for this episode of Spilling the Tea on HR Tech with host and Sapient Insights Group Chief Research Officer & Managing Partner Stacey Harris, along with co-host and Director of Research Cliff Stevenson as they discuss advancements in AI's impact on work life, updates on HR analytics platforms, the evolving landscape of HR benefits and wellness, and the emergence of voice technology featuring celebrity voices. Here are a few episode highlights:

↪️ The company, One Model, secures $41 million to expand its people analytics capabilities, focusing on data-driven decision-making and integrations. (Article)

↪️ News app, Artifact adds AI text-to-speech voices, including celebrities like Snoop Dogg and Gwyneth Paltrow, highlighting the rise of AI-driven content customization. (Article)

↪️ Alight introduces its Alight Worklife, an employee experience platform focused on mobile self-service, wellness, and an AI-powered chatbot, underscoring the integration of health and wellness within the workplace. (Article)

↪️ Generational shifts and the significance of understanding the context of workers' lives, including geographical data mapping to make informed decisions.

Don’t miss this exciting episode! Follow the hosts, companies mentioned, and articles they discuss below:

Sapient Insights Group

Instagram | Twitter | LinkedIn

Stacey Harris

Instagram | Twitter | LinkedIn

Cliff Stevenson

Twitter | LinkedIn

One Model

Twitter | LinkedIn

Alight

Twitter | LinkedIn 

Ceridian

Twitter | LinkedIn

Artifact

Twitter | LinkedIn

AWS

Twitter | LinkedIn

Meta

Twitter | LinkedIn

Microsoft

Twitter | LinkedIn

Related Articles:

Send us a text

In this episode of HR, We Have A Problem, Sapient Insights Group CEO & Managing Partner, Teri Zipper, along with guest, Dr. Amy Dufrane, CEO of Human Resources Certification Institute (HRCI), get into the huddle and discuss the rapid changes in the market around human capital and how organizations can effectively respond.

A few key points they discuss:

↪️ The rapid change in our current market, from bank collapses and ChatGPT, to numerous job opportunities with extensive workforce reductions.

↪️ How are organizations bridging the gap between the vast number of open positions and the comparatively limited pool of applicants?

↪️ The loss of senior-level institutional knowledge and its impact on current employees and corporate culture

↪️ To what extent does the "required expertise and potential talent" factor impact the recruitment process?

Subscribe to The HR Huddle and don’t miss this exciting episode! Follow the host, guest and companies mentioned:

Sapient Insights Group

Instagram | Twitter | LinkedIn

Teri Zipper

Instagram | LinkedIn | Twitter

Dr. Amy Dufrane, Ed. D., SPHR, CAE

Linkedin |  Twitter

HRCI

LinkedIn | Twitter

Send us a text

Get into the huddle for this episode of Spilling the Tea on HR Tech with host and Sapient Insights Group Chief Research Officer & Managing Partner Stacey Harris, along with co-host and Director of Research Cliff Stevenson, as they dive into more exciting HR tech news from around the world - including the acquisition and new funding of UK and Norway companies. They also explore inaccuracies of popular AI programs and tools.

Here are a few episode highlights:

↪️ Game-based learning platform out of Oslo, Kahoot!, has been acquired by an investor consortium, including Goldman Sachs and General Atlantic, for 1.72 billion.  Follow their discussion on how this generational learning tool is surprisingly a bigger deal than people may think.

↪️ Prolific, a UK-based ethical research and AI training firm, has raised $25 million in Series A funding. 

↪️ Concerns rise about the accuracy of AI programs like Chat-GPT, prompting the need for a thoughtful response.

↪️ Research by Crosschq Data Labs reveals a surge in job applicants misrepresenting themselves during reference checks. Cliff poses the question  - should this be considered fraud?

↪️ Remote work intensifies the importance of policies and guidelines for employee management and HR outsourcing models.

Did you know? Our Chief Research Officer & Managing Partner, Stacey Harris, authored a book: “Introduction to HR Technologies: Understand How to Use Technology to Improve Your Performance and Processes.”

This book covers all the core areas of HR, including recruitment, performance management, learning and development (L&D), and reward, allowing practitioners to identify areas where technologies can be used to drive performance and what to look for when assessing technological solutions. 

Get it here!

Follow the hosts, companies mentioned, and articles they discuss below:

Sapient Insights Group

Instagram | Twitter | LinkedIn

Stacey Harris

Instagram | Twitter | LinkedIn

Cliff Stevenson

Twitter | LinkedIn

Kahoot

Twitter | LinkedIn

Prolific

Twitter | LinkedIn 

Crosschq

Twitter | LinkedIn

Related Articles:

Kahoot! Agrees to Cash Offer

Prolific, a UK-based Ethical Research and AI-training Firm has Rais