The HR Huddle

In this episode of Spilling the Tea on HR Tech, Cliff Stevenson and Teri Zipper discuss the upcoming release of Sapient Insights Group’s 27th Annual HR Systems Survey Report, ADP's recent acquisition of Workforce Software, a new CMO at iCIMS, Paylocity's integrated headcount planning solution, and Workday’s new AI initiative, Illuminate. The conversation also touches on the complexity of accurate headcount tracking for mid-sized and large organizations, analyzing the challenges in defining "employee" amidst various workforce structures.

Key points covered include:

↪️ Sapient Insights Group is releasing its 27th Annual HR Systems Survey Report on October 31st, highlighting key industry trends.

↪️ ADP’s acquisition of Workforce Software is expected to enhance workforce planning capabilities for complex, highly regulated organizations.

↪️ Workday’s Illuminate introduces specialized AI agents for recruiting, expenses, succession, and process optimization, streamlining business operations.

↪️ Paylocity introduces an integrated headcount planning tool, enhancing workforce data centralization.

↪️ Human Resource Executive® and HR Technology Conference & Exposition® change their brands to HR Executive™ and HR Tech™, respectively.

Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

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Teri Zipper

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Cliff Stevenson

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In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and guest Jim Gill, CEO of ZeroedIn, explore how his 20-plus-year career in HR-related technology is helping him take ZeroedIn to the next level. Jim first takes listeners through a quick history of learning and HR-related tech innovations. He and Stacey then discuss how ZeroedIn is “meeting customers where they’re at” through a combination of software and services to better utilize data from multiple sources for people and business insights. Throughout the conversation, Jim and Stacey emphasize the rigorous compliance requirements of government agencies, as well as those for other industry segments such as healthcare and finance.

Key points covered include:

↪️ ZeroedIn’s new analytics platform which promises customers a 360-degree view of workforce data through seamless integration of multiple data sources, predictive analytics, and generative AI – all while ensuring strict security and compliance. 

↪️ The importance of “meeting customers where they’re at” in their analytics journeys and providing the supporting services to ensure actual success and return on their investments. Because people skills, resources, and data maturity vary so greatly, a one-size-fits-all approach to analytics never works.

↪️ Consolidating data from multiple sources into a usable format remains one of the biggest challenges for organizations of all sizes and types. 

↪️ Meaningful analytics are especially important for those organizations with critical workforce challenges – such as recruiting large numbers of employees, reskilling workers, or preparing for major demographic shifts – in order to make smart, cost-effective decisions. 

↪️ Why ZeroedIn’s work on obtaining full FedRAMP (Federal Risk and Authorization Management Program) authorization is important for organizations with high security and compliance requirements.

Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

*This episode is sponsored by ZeroedIn. 

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

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Stacey Harris

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Jim Gill

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ZeroedIn

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In this episode of HR, We Have a Problem, host Teri Zipper and leadership expert Ashley Goodall discuss the complexities of change management in organizations and its impact on employees. Ashley shares insights from his latest book, The Problem with Change, arguing that constant change, though often praised, may be detrimental to both employees and business outcomes.

Their conversation sheds light on the widening gap between employee performance and organizational transformation, highlighting the critical role of HR in championing employee needs while strategically aligning with broader business goals.

Key points covered include:

↪️ Achieving long-term sustainability requires organizations to prioritize employee well-being alongside financial success, as neglecting this balance can lead to significant challenges.

↪️ Creating a workplace environment that fosters predictability and control is crucial for enhancing employee security and sustaining productivity.

↪️ HR professionals should champion evidence-based strategies to boost performance, moving beyond a dependence on technology and external systems alone.

↪️ There remains a critical gap between performance science and its practical application in the business realm, particularly in compensation practices.

Special announcement!  Without proper leadership, organizational changes can have a negative impact on employee morale, business performance, and shareholder value. That’s why we created Navigating Change with Confidence – a cohort-based, collaborative learning program. The first session gets underway in January, but you can save hundreds off the program price if you register before the end of the month. Click here to learn more.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

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Teri Zipper

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Ashley Goodall

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In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and guest Jessica Griffin,  Vice President of Global Product Management at UKG, give a behind-the-scenes look at UKG’s global payroll and workforce management solutions, focusing on how they serve multinational organizations. The conversation touches on the company’s recent innovations, including the expansion of their One View platform, and how global compliance is becoming a key area of focus.

Key points covered include:

↪️ UKG expands its global payroll platform, One View, to better serve multinational organizations - allowing for more efficient and compliant payroll processing across various countries.

↪️ The seamless integration of time management and payroll systems remains essential for global customers, ensuring efficiency and compliance.

↪️ UKG’s Great Place to Work Hub empowers companies to boost employee engagement and retention through data-driven insights.

↪️ AI-powered features embedded in UKG’s platforms are driving smarter solutions, particularly for small and mid-sized businesses, enhancing productivity and decision-making.

Special announcement!  Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

*This episode is sponsored by UKG. 

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

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Stacey Harris

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Jessica Griffin 

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UKG

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In this special episode* of Spilling the Tea on HR Tech, Stacey Harris is joined by two Workday executives: David Wachtel, general manager of talent products, and Cristina Goldt, general manager of workforce management and pay. Harris and her guests discuss a wide range of topics, primarily focused around the importance of product orchestration and seamless data integration. They discuss the benefits recently acquired HiredScore brings to Workday customers, the importance of working partnerships, and examples of how AI can not only improve efficiency but offer up insights that would likely be overlooked. Given Workday’s market leadership in market share and HR tech innovation, this is an episode not to be missed. 

Key points covered include:

↪️ How HiredScore is enhancing recruiting and talent processes through deep integration with Workday modules and AI support.

↪️ Examples of how AI and seamless integration are bringing “islands of information” together to help Workday customers make better people and business decisions.

↪️ Examples of how Workday Wellness, announced at Workday Rising, will use AI and robust data integration to help companies make more informed decisions about the benefit offerings most meaningful to employees.

↪️ How offerings such as Extend and Built on Workday are fostering market-wide innovation by helping partners – and customers – create new applications and further increase the business value of people data.  

Special announcement!  Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based  program launching soon. Click here to learn more. 

*This episode is sponsored by Workday. 

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey Report

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Stacey Harris

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David Wachtel

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Cristina Goldt

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Workday

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In this episode of HR, We Have a Problem, Teri Zipper and industry veteran Marc Miller— thought leader and adjunct professor at NYU and Manhattan College—discuss the evolving role of HR leaders in driving strategic value within organizations. The conversation also explores the importance of data storytelling and using AI to enhance employee experience, ensuring a workforce that feels valued, dignified, and connected to the company’s mission.

Key points covered include:

↪️ Marc Miller’s book, “Immortal HR”, which highlights the concept of HR’s resurrection through the lens of the fictional character, Harriet Rose Job, emphasizing how HR adapted to the challenges of COVID-19.

↪️ Predictive and prescriptive analytics offer HR the ability to not only identify trends but also act to improve future workforce outcomes.

↪️ Recognizing workforce sentiment and anticipating flight risks play a pivotal role in strengthening talent management and retention efforts.

↪️ Utilizing AI to enhance human connections in HR ensures that employees feel valued, secure, and connected within their roles.

↪️ Effective HR leaders turn data into compelling stories that senior leadership can understand and act upon.

Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

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Teri Zipper

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Marc Miller

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Marc S. Miller Associates

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In this special episode of Spilling the Tea on HR Tech, Stacey Harris along with Susan Richards, Teri Zipper, Cliff Stevenson, Summer Orellano and members of the HR Systems Strategy cohort reflect on the biggest highlights from the 2024 HR Technology Conference. The discussion covers hot topics like data governance, skills management, and AI's role in enhancing the employee experience. They also explore the rise of startups in the HR tech space and the significance of practitioner-driven Ask the Expert sessions.

Key points covered include:

↪️ Data governance emerges as a major focus with high engagement from conference attendees.

↪️ Startups showcase innovative solutions in areas like global services, benefits, and labor.

↪️ AI's potential to improve the employee experience continues to generate significant interest.

↪️ Optimizing HR technology stacks requires a deep understanding of current tools and a creative approach to integration.

If you weren’t able to attend the 2024 HR Tech Conference - no worries! 

Click here to discover this year's top vendors by category and download the Free Voice of the Customer Key Findings: https://sapientinsights.com/top-vendors/ 

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

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Teri Zipper

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Stacey Harris

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Cliff Stevenson

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Susan Richards

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In this episode of HR, We Have a Problem, Teri Zipper and guest Mike Poole, Executive Vice President and Chief Human Resources Officer at Nice-Pak Products, Inc., discuss the importance of cohesive leadership and the significant impact of improved hiring and onboarding processes on reducing turnover. The conversation also explores reimagining performance management and aligning the workforce with broader business objectives. 

Key points covered include:

↪️ How leadership alignment is crucial for cascading priorities throughout the organization and driving effective change.

↪️ The power of a robust HR agenda focusing on purpose, values, and engagement to drive performance - and leveraging existing talent through structured development plans.

↪️ How strengthening HR fundamentals can enable an organization to consider and pursue ambitious, long-term strategic goals.

↪️ New communication platforms aim to better connect frontline workers with organizational updates and resources.

Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more. 

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

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Teri Zipper

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Mike Poole

LinkedIn

Nice-Pak Products, Inc.

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In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss the Sapient team’s role at HR Tech, along with several tech-related acquisitions and  leadership updates. They also discuss the evolving role of AI in HR with a focus on how AI can be used to go beyond automating basic tasks to inform and  impact strategic workforce decisions. 

Key points covered include:

↪️ Sapient’s prep for HR tech is in full swing; Stacey, Teri, and Susan will all be presenting at the conference.  

↪️ Oracle’s partnership with Amazon Web Services marks a significant step toward simplifying integration for cloud platforms.

↪️ OpenAI surpasses 1 million paid business users, showing rapid growth in AI adoption.

↪️ Ilya Sutskever, OpenAI’s former chief scientist and co-founder, launches a new company, Safe Superintelligence, and raises $1 billion in startup funds.

↪️ Anthropic launches Claude Enterprise with the intent of shifting AI capabilities from creative tasks to enterprise business applications.

Special announcement!  Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching soon. Click here to learn more. 

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

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Stacey Harris

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Cliff Stevenson

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Send us a text

In this episode of HR, We Have a Problem, Teri Zipper along with guest Suzanne Lucas, famously known as the “Evil HR Lady” address the evolving challenges in HR over the past 25 years, the impact of AI on the industry, and the negative perception towards HR. Suzanne also introduces the "yes, and" approach from her improv comedy background, offering a transformative way in handling workplace challenges.

Key points covered include:

↪️ The HR landscape has evolved significantly, with new challenges such as remote work, AI, and changing employee expectations impacting practices and policies.

↪️ The growing importance of HR professionals continuously learning and obtaining certifications to enhance their skills and provide better support.

↪️ AI presents both opportunities and risks, particularly concerning bias in hiring and the potential decline of essential human skills in writing and communication.

↪️ The principles of improv comedy, like "yes, and," can be applied to HR to foster adaptability and positive problem-solving, helping HR professionals navigate organizational challenges.

↪️ Flipping the script on how CEOs and other business leaders perceive the field.

Special announcement!  As a leader, fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our exclusive, hands-on, in-depth, collaborative learning program, we help you break it down. Join Navigating Change with Confidence - a cohort-based immersive program launching soon. Click here to learn more. 

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

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Teri Zipper

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Suzanne Lucas

LinkedIn

Evil HR Lady

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