In 1995, a man robbed two Pittsburgh banks in broad daylight with lemon juice on his face, utterly convinced it would make him invisible to cameras. It didn’t. But the story caught the eye of a Cornell psychologist, and inspired one of the most important pieces of research into human self-awareness ever published. In this episode, Toby Martin tells the full story of McArthur Wheeler’s spectacular heist, explains the Dunning-Kruger effect and why it matters far beyond the lab, and explores how this invisible blind spot quietly shapes estate agency every single day - from valuation pitches to social media, hiring to customer service. Plus: a practical AI exercise to help you spot your own blind spots. 

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