The Innovation Show

This episode offers practical guidance for teams and organisations who are serious about success in the modern economy.

With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy.

Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process.

People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. Today we explore a culture of psychological safety and provide a blueprint for bringing it to life.

We explore the link between psychological safety and high performance Create a culture where it's "safe" to express ideas, ask questions, and admit mistakes nurture the level of engagement and candour required in today's knowledge economy How can we fertilise creativity, clarify goals, achieve accountability, redefine leadership, and much more.

Psychological safety helps bring about this most critical transformation.

We welcome the author The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth and the mother of the concept of Psychological safety, it gives me great pleasure to welcome Amy C. Edmondson

More about Amy here: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6451

Today’s episode offers a bit of perspective and a lot of insight for anyone seeking long-term success.

Success in business is spelled M-O-R-E: better results, faster growth, more revenue, greater efficiency.

Do more. Make more. Achieve more.

And do it now. Eventually, ambition turns to stress, then to frenzy, then to emptiness as once-ambitious workers endlessly trudge the hamster wheel chasing the next promotion.

While top-level performance is the holy grail of business at all levels, there is another, much better way to achieve it: slow down.

Yes, you read that right--S-L-O-W. This is your permission to jump off of the hamster wheel.

Slowing down is not a luxury, it is a necessity. A frenetic brain simply doesn't perform at optimal levels. By maintaining a snail's pace, you actually achieve better results--at rocket speed--because you're firing on all cylinders. You'll think of new things, approach old problems from new perspectives, and breathe a breath of fresh air into everything you do. This book shows you how to achieve this state of steady, sustainable fire, and how to get further by crawling than you ever did while attempting to fly.

Learn how slowing down can lead to better, faster results

Achieve optimal performance thought patterns

Enhance your creativity and effectiveness

Build energy, revenue, and good health in a self-sustaining way

You know you're capable of more, but the stress is eating away at your body, your brain, and your soul. Relax, take a deep breath, and buckle down. Clear your mind, and then put it to work. Stop juggling and start doing. Master Your Mind shows you how to supercharge your trajectory by taking it S-L-O-W.

More about Roger here: https://freedompersonaldevelopment.com

Today's episode offers a bit of perspective and a lot of insight for anyone seeking long-term success. Success in business is spelled M-O-R-E: better results, faster growth, more revenue, greater efficiency. Do more. Make more. Achieve more. And do it now.

Eventually, ambition turns to stress, then to frenzy, then to emptiness as once-ambitious workers endlessly trudge the hamster wheel chasing the next promotion. While top-level performance is the holy grail of business at all levels, there is another, much better way to achieve it: slow down.

Yes, you read that right--S-L-O-W. This is your permission to jump off of the hamster wheel. Slowing down is not a luxury, it is a necessity. A frenetic brain simply doesn't perform at optimal levels. By maintaining a snail's pace, you actually achieve better results--at rocket speed--because you're firing on all cylinders. You'll think of new things, approach old problems from new perspectives, and breathe a breath of fresh air into everything you do.

This episode shows you how to achieve this state of steady, sustainable fire, and how to get further by crawling than you ever did while attempting to fly. Learn how slowing down can lead to better, faster results Achieve optimal performance thought patterns Enhance your creativity and effectiveness Build energy, revenue, and good health in a self-sustaining way You know you're capable of more, but the stress is eating away at your body, your brain, and your soul. Relax, take a deep breath, and buckle down. Clear your mind, and then put it to work.

Stop juggling and start doing. Master Your Mind shows you how to supercharge your trajectory by taking it S-L-O-W.

More about Roger here: https://freedompersonaldevelopment.com

It was an honour to catch up with the great Joe Pine to discuss his 20th year edition of The Experience Economy. Joe was in Dublin, Ireland recently, and we caught up for a quick chat.

This is the very first innovation show live video.

Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more—something visceral? Welcome to the Experience Economy, where businesses must form unique connections to secure their customers' affections and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line.

Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local.

Previous full episodes with Joe

here:

http://www.theinnovationshow.io/2018/01/31/ep-82-experience-economy-business-provocateur-joseph-pine-ii/

and here:

http://www.theinnovationshow.io/2018/11/04/ep-129-infinite-possibility-creating-customer-value-on-the-digital-frontier-authors-kim-c-korn-and-b-joseph-pine-ii/

Today's episode offers innovators, entrepreneurs creatives and marketing professionals a non-tech guide to artificial intelligence and machine learning —twin technologies that stand poised to revolutionise the way we exist in business and life.

The future is here, and we are in the thick of it; AI and ML are already in our lives every day, whether we know it or not.

The technology continues to evolve and grow, but the capabilities that make these tools world-changing for marketers are already here—whether we use them or not.

Today we will touch on how we can take advantage of AI's unparalleled and rapidly expanding power.

We will look at

• How we can use AI and ML in ways that speak to the human spirit?
• How to we translate cold technological innovation into creative tools that forge deep human connections?

Written by a team of experts at the intersection of neuroscience, technology, and marketing the book we will discuss today is a must have for anyone looking at where innovation, marketing, branding and creativity is going next.

We welcome the author of AI for Marketing and Product Innovation: Powerful New Tools for Predicting Trends, Connecting with Customers, and Closing Sales, Dr A.K. Pradeep

It is rare today for employees to stay with one organisation for the long tenures that were the norm before the Great Recession. In fact, "job hopping" is the new norm, especially for Millennials. So how can you create a culture where will stay or return?

This episode shares how to leverage this fact rather than fear it. By engendering a lifetime of loyalty from former employees, leaders can see them return in the form of customers, partners, clients, advocates, contractors, and even returning employees.

This episode is a pragmatic answer to the outdated corporate mindset around employee turnover. Instead, it shifts the focus to creating lifetime loyalty from your alumni who will bring back business again and again.

We welcome the author of "The Boomerang Principle: Inspire Lifetime Loyalty from Your Employees" Lee Caraher

"They're dead to me."

"I'm not going to spend all this time training them just to have them leave."

"They're job-hoppers who don't know a good thing when they see it."

"I'm on a constant training revolving door—as soon as someone's trained up, they're out, and I have to start all over again."

"Why am I wasting my time? It'll be faster if I do the work myself."

These are sentiments you have heard many times from entrepreneurs, CEOs, managers, and supervisors when discussing those who are known as "Job Hoppers".

We discuss:

• Intergenerational Teams, organisations, and workplaces
• Millennials, Gen X, Y, Z and Boomers
• Purpose and Vision
• The Boomerang Principle
• How to leverage top talent
• How to leave well
• How to create an alumni of past employees

More about Lee here:

http://leecaraher.com/

“A common trend we see is that experts in a field can become dogmatic and close-minded over time and they simply lose some of the intellectual curiosity that they had at the outset of their careers. And because they fail to question certain assumptions that they've made historically they aren’t listening to those new voices.” - Michael Roberto

Today’s episode is an exploration of the creative process and how organisations can clear the way for innovation. 

In many organisations, creative individuals face stubborn resistance to new ideas. 

Managers and executives often reject innovation and unconventional approaches due to misplaced allegiance to the status quo. 

Questioning established practices or challenging prevailing sentiments is frequently met with stiff resistance. 

In this climate of stifled creativity and inflexible adherence to conventional wisdom, potentially game-changing ideas are dismissed outright. 

Senior leaders claim to value creativity, yet often lack the knowledge to provide a creative framework. 

More on Mike here: https://www.professormichaelroberto.com/

"A common trend we see is that experts in a field can become dogmatic and close-minded over time and they simply lose some of the intellectual curiosity that they had at the outset of their careers. And because they fail to question certain assumptions that they've made historically they aren't listening to those new voices." - Michael Roberto

Today's episode is an exploration of the creative process and how organisations can clear the way for innovation.

In many organisations, creative individuals face stubborn resistance to new ideas.

Managers and executives often reject innovation and unconventional approaches due to misplaced allegiance to the status quo.

Questioning established practices or challenging prevailing sentiments is frequently met with stiff resistance.

In this climate of stifled creativity and inflexible adherence to conventional wisdom, potentially game-changing ideas are dismissed outright.

Senior leaders claim to value creativity, yet often lack the knowledge to provide a creative framework.

More on Mike here: https://www.professormichaelroberto.com

This episode touches on a pioneering account that sets out to understand the structure of the human brain – the place where mind meets matter. Until recently, the left hemisphere of our brain has been seen as the ‘rational’ side, the superior partner to the right. But is this distinction true?

Drawing on a vast body of experimental research, our guest argues that while our left brain makes for a wonderful servant, it is a very poor master. As he shows, it is the right side, which is the more reliable and insightful. Without it, our world would be mechanistic – stripped of depth, colour, and value. 

We welcome the author of The Master and His Emissary: The Divided Brain and the Making of the Western World, Iain McGilchrist

Iain’s website: http://iainmcgilchrist.com/

The RSA animation Iain refers to: https://youtu.be/dFs9WO2B8uI

Jordan Peterson and Iain having a chat: https://youtu.be/ea4mEnsTv6Q

This episode touches on a pioneering account that sets out to understand the structure of the human brain – the place where mind meets matter. Until recently, the left hemisphere of our brain has been seen as the 'rational' side, the superior partner to the right. But is this distinction true?

Drawing on a vast body of experimental research, our guest argues that while our left brain makes for a wonderful servant, it is a very poor master. As he shows, it is the right side, which is the more reliable and insightful. Without it, our world would be mechanistic – stripped of depth, colour, and value.

We welcome the author of The Master and His Emissary: The Divided Brain and the Making of the Western World, Iain McGilchrist

Iain's website: http://iainmcgilchrist.com/

The RSA animation Iain refers to: RSA Youtube

Jordan Peterson and Iain having a chat: https://youtu.be/ea4mEnsTv6Q