Sheila Folk, CEO and founder of Travel Industry Solutions, talks with James Shillinglaw of Insider Travel Report about how her company helps travel agencies with the tools they need to survive and thrive, including a brand-new fraud detector. Folk, a travel advisor herself, has built a consulting company that helps other agencies with legal, operations, bookkeeping, marketing, invoicing and payments, and now fraud prevention. For more information, visit www.travelindustrysolutions.com. 

Questions for Peter Greenberg, CBS travel editor and travel journalist, and Carlo Micallef, CEO of Malta Tourism Authority, talk with James Shillinglaw of Insider Travel Report about the premier of the new “Hidden Malta” travel documentary showcasing one of the most beautiful and historic island groups in the Mediterranean. Greenberg and Micallef detail how the production came about and what the program shows about Malta that few know. “Hidden Malta” is now available on PBS stations and streaming services. For more information, visit www.petergreenberg.com or www.visitmalta.com. 

Nick Guthrey, CEO and managing director of ANZCRO, talks about the history of his family-owned inbound operator, what destinations it focuses on in Australia, New Zealand and the South Pacific, what destinations are selling well this year and more. Guthrey also details the best ways you can work with ANZCRO to create great itineraries for your clients. For more information, visit www.ANZCRO.com. 

Katrin Koenig, chief commercial officer for Delta Vacations, talks with James Shillinglaw of Insider Travel Report at last week’s Delta Vacations University about the company’s sales results over the past year and what the forecast is for 2025 and beyond. Koenig also details where Delta Vacations is expanding its product and destinations and how it is focusing on premium travel offerings. For more information, visit www.deltavacations.com. 

Matt Murasko, co-founder of Treecovery Hawaii, and Kimo Simpliciano, operational manager, talk with Alan Fine of Insider Travel Report about the nonprofit’s mission to reforest Maui with 30,000 trees following the August 2023 wildfires. Murasko explains how travel advisors and visitors can support the effort through donations and private farm experiences and describes the symbolic restoration of Lahaina’s 153-year-old banyan tree. For more information, visit www.treecoveryhawaii.org. 

Kama Winters, president of Delta Vacations, talks with James Shillinglaw of Insider Travel Report, about Delta Vacations University, held in Atlanta earlier this month. The event, which is now being held every two years, helps educate travel advisors about the products and destinations they can book through Delta Vacations, as well as how they can lucratively sell travel to Delta SkyMiles and Medallion members, a massive customer base. For more information, visit www.deltavacations.com. 

Travis Gilbert, concierge at the Four Seasons New Orleans and member of Les Clefs d’Or, talks with Alan Fine of Insider Travel Report about what it takes to earn the prestigious gold key and how that global network benefits luxury guests. Gilbert shares stories of personalized service, explains how his team collaborates to deliver exceptional experiences, and encourages travel advisors to connect directly with gold key concierges to elevate their clients’ stays. For more information, visit www.fourseasons.com/neworleans. 

Teresa Higa, director of leisure sales at the Hyatt Regency Maui Resort and Spa, talks with Alan Fine of Insider Travel Report about the resort’s 45th anniversary, diverse accommodations and activities, and how it continues to welcome guests following the Maui wildfires in 2022. Higa highlights cultural programming, sustainability initiatives, expanded dining and luau experiences, and how travel advisors can sell the resort as a multigenerational destination. For more information, visit www.hyattregencymaui.com.

Muryad de Bruin, managing director of the Curaçao Tourist Board, talks with Alan Fine of Insider Travel Report at the ASTA Caribbean Showcase about year-round airlift, growing cruise arrivals and the appeal of the island’s European-Caribbean blend. De Bruin outlines key selling points for travel advisors including multicultural events, boutique and branded hotel development, and the “Feel It For Yourself” fam trip invitation. For more information, visit www.curacao.com. 

Robyn Basso, senior director of travel industry partnerships for the Hawaii Visitors and Convention Bureau (HVCB), talks with Alan Fine of Insider Travel Report about year‑round airlift from across the U.S., Maui’s ongoing recovery, and how destination management improves the visitor experience. Basso spotlights free pre‑travel guides and advisor resources, HVCB’s long-standing partnership with Apple Leisure Group Vacations, and explains why Hawaii’s mix of natural beauty, authentic experiences and high visitor satisfaction makes it a strong sell for travel advisors. For more information, visit agents.gohawaii.com and www.gohawaii.com. 

All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean,  iHeartRadio,  Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.