I continue to research human communication and find the vast majority of everything we communicate is subjective. We are seldom discussing facts and right, wrong, black, white issues. They may feel so to us, but if pressed we’d need to admit that what we are arguing or advocating for is not fact. The topic or issue is not unanimously proven. But it’s efficient to just cite our perspective as truth. It takes time and effort to really understand and consider all sides. So I sat down with an expert on this concept. Wendy K. Smith has a PhD in organizational behavior from Harvard and is the Dana J. Johnson Professor of Management and faculty director of the Women’s Leadership Initiative at University of Delaware. She is an expert on organizational paradoxes, exploring how leaders and individuals effectively respond to contradictory, yet interdependent demands. She spends her time continually working to better manage the paradoxes of life that we all face. Wendy is co-author of the book,"Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems.” This topic is of utmost importance to me as I continue to see our world in conflict and people more isolated.

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